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For Companies At a Glance
- Tasks: Engage with gamers, provide support, and moderate community channels.
- Company: Pioneering remote support platform for a major gaming client.
- Benefits: Flexible work-from-home setup and a chance to combine passion with career.
- Why this job: Perfect for gaming enthusiasts looking to make a difference in the gaming community.
- Qualifications: Fluency in English and French, strong communication skills, and a passion for gaming.
- Other info: Join a dynamic team and enhance your customer service skills while gaming.
The predicted salary is between 24000 - 36000 £ per year.
A pioneering remote support platform seeks a Remote Community Moderator for a major gaming client. This role involves providing customer support through chat and email while engaging with players and addressing their concerns.
Candidates should be fluent in English and French, have a strong passion for gaming, and possess excellent communication skills. You will moderate community channels and ensure quality customer service in a flexible work-from-home setup. Ideal for those wanting to combine gaming enthusiasm with a customer service career.
Remote Gaming Community Moderator — EN/FR in Maidstone employer: Arise Virtual Solutions
Contact Detail:
Arise Virtual Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Gaming Community Moderator — EN/FR in Maidstone
✨Tip Number 1
Get your gaming knowledge up to scratch! Brush up on the latest trends and popular games in the community. This will not only help you engage better with players but also show your passion during interviews.
✨Tip Number 2
Practice your communication skills! Since you'll be chatting and emailing with players, try role-playing different scenarios with friends. This will help you respond effectively to various concerns and queries.
✨Tip Number 3
Network with other gaming enthusiasts! Join online forums or social media groups related to gaming. This can give you insights into community needs and might even lead to job opportunities.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows you're serious about joining our team and passionate about the role!
We think you need these skills to ace Remote Gaming Community Moderator — EN/FR in Maidstone
Some tips for your application 🫡
Show Your Passion for Gaming: When writing your application, let your love for gaming shine through! Share your favourite games and what you enjoy about them. This helps us see your enthusiasm and how you can connect with our community.
Highlight Your Communication Skills: Since you'll be engaging with players, it's crucial to showcase your communication skills. Use clear and friendly language in your application, and maybe even include examples of how you've successfully resolved issues in the past.
Tailor Your Application: Make sure to customise your application for this role. Mention specific experiences that relate to community moderation or customer support. We want to see how your background fits perfectly with what we're looking for!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Arise Virtual Solutions
✨Brush Up on Gaming Knowledge
Make sure you’re up to date with the latest trends and popular games in the industry. Being able to discuss current gaming topics will show your passion and help you connect with the interviewers.
✨Showcase Your Communication Skills
Since this role involves engaging with players, practice clear and concise communication. Prepare examples of how you've effectively resolved customer issues in the past, especially in a gaming context.
✨Familiarise Yourself with Community Moderation
Research best practices for community moderation. Be ready to discuss how you would handle difficult situations or conflicts within a gaming community, demonstrating your problem-solving skills.
✨Prepare for Bilingual Scenarios
As fluency in both English and French is essential, be prepared to switch between languages during the interview. Practising common phrases or responses in both languages can help you feel more confident.