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- Tasks: Moderate gaming communities, provide support via email and chat, and engage with players.
- Company: Join a leading global gaming company from the comfort of your home.
- Benefits: Flexible hours, work from home, and earn while doing what you love.
- Why this job: Combine your passion for gaming with a rewarding remote job opportunity.
- Qualifications: Fluency in English and French, strong communication skills, and a love for gaming.
- Other info: No degree required; perfect for self-motivated gamers looking to earn.
The predicted salary is between 13 - 16 £ per hour.
To all Gamers and Player Fans: Here is an opportunity to earn from home providing email and chat support for a global pioneer in gaming and entertainment. This industry leader is world-renowned for its premier gaming subscription service and catalog of award-winning titles.
If you love gaming, take this opportunity to combine your passion with revenue-generating gig work. Earn from home and make money doing what you love.
What’s Needed to Provide Support for this Client:
- Proficiency in reading, writing, and speaking English and French is essential.
- Understand nuances and cultural differences.
- Passion for the gaming industry. Engaging with players while understanding their issues and finding solutions.
- High level of reading comprehension and understanding of game-specific terminology, slang, and context.
- Efficiently manage time to respond promptly to customer inquiries, ensuring a timely resolution.
Must-Have Qualities and Capabilities:
- Patience and empathy. Maintain a positive and professional attitude, creating a pleasant customer experience.
- Engagement Moderation, crafting personal, appropriate, on-brand responses to players.
- Monitoring all assigned Community channels, apply client’s moderation guidelines and actions as appropriate.
- Coordinating activities and actions with team members and client representatives.
- Understanding of escalation pathways for sensitive or critical content, in accordance with the client's guidelines.
- Able to task-switch with ease and evolve as the requirements of the role change over time. Deliver excellent customer service.
- Fluency in English.
- Community platforms may include: Forum, Discord, Facebook, X (Twitter), R6M, YouTube, Instagram and TikTok. Strong experience on these platforms will be an added advantage.
What It Takes To Succeed:
- You must be self-motivated, possess outstanding problem-solving skills, patience, and empathy.
- Excellent written, listening, and verbal communication skills are a must.
- It’s also important to deliver knowledgeable, friendly, and customer service while efficiently navigating multiple systems.
No degree necessary – This great work-from-home opportunity is for anyone who is ready to invest in themselves and work hard on their own terms! Sign up and run your own customer support business or work as an agent for a Service Partner company already on the platform. Prior to servicing a client opportunity through the Arise® Platform, a series of assessments and a virtual certification course must be successfully completed.
About Arise:
Arise connects small home-based businesses, run by people like you, to prestigious Fortune 500 clients through a virtual platform. Arise provides the clients, you provide the service. You can select the support programs you wish to service and create your own schedule from available intervals – all from the comfort of home.
Sign up at AriseWorkFromHome.com. This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Arise.
Remote Community Moderator for Major Gaming Client – Work from Home, Bilingual English and French in Maidstone employer: Arise Virtual Solutions
Contact Detail:
Arise Virtual Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Community Moderator for Major Gaming Client – Work from Home, Bilingual English and French in Maidstone
✨Tip Number 1
Get your game face on! When you're applying for the Community Moderator role, make sure to showcase your passion for gaming. Share your favourite games and how you engage with the community. This will help us see that you’re not just a candidate, but a true gamer at heart!
✨Tip Number 2
Brush up on your bilingual skills! Since this role requires fluency in both English and French, practice responding to common gaming queries in both languages. We want to see how well you can switch between them while keeping the conversation engaging and friendly.
✨Tip Number 3
Show us your social media savvy! Familiarise yourself with platforms like Discord, Facebook, and TikTok. Share examples of how you've interacted with communities online. This will demonstrate your ability to navigate different channels and connect with players effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, get your application in and let’s get this gaming party started!
We think you need these skills to ace Remote Community Moderator for Major Gaming Client – Work from Home, Bilingual English and French in Maidstone
Some tips for your application 🫡
Show Your Passion for Gaming: When you're writing your application, let your love for gaming shine through! Share your experiences and favourite games to show us that you really get the culture and community.
Bilingual Brilliance: Since this role requires both English and French, make sure to highlight your language skills. Use both languages in your application where appropriate to demonstrate your fluency and comfort with them.
Tailor Your Responses: Craft your application to reflect the specific qualities we're looking for, like patience and empathy. Use examples from your past experiences to illustrate how you've handled customer interactions or community moderation.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Arise Virtual Solutions
✨Brush Up on Gaming Terminology
Make sure you’re familiar with game-specific terminology and slang. This will not only help you understand the players better but also show your passion for the gaming industry during the interview.
✨Showcase Your Bilingual Skills
Since fluency in both English and French is essential, be prepared to demonstrate your language skills. You might be asked to respond to questions in both languages, so practice switching between them smoothly.
✨Prepare for Scenario Questions
Think about how you would handle various customer service scenarios, especially those that require patience and empathy. Be ready to share examples from your past experiences that highlight your problem-solving skills.
✨Familiarise Yourself with Community Platforms
Research the community platforms mentioned in the job description, like Discord and Facebook. Understanding how these platforms work will give you an edge and show that you’re proactive and well-prepared.
