Training Specialist in Stafford

Candidate must be located in DMV area and able to commute to Stafford, VA office 3-4 times per month. The Training Specialist will support the DMSS program by providing training specialist expertise to a Scrum Team tasked with delivering complex training curricula that translate functional enhancements into user knowledge for the CODIS system.

Responsibilities:

• Analyze complex software enhancements to determine the best training approach.
• Design and develop training materials to ensure the best user learning experience.
• Assist in the implementation and evaluation of training materials to ensure they are valid.
• Update training materials across various training and knowledge base learning platforms.
• Collaborate with other teams to understand the intricacies of the software application and changes that affect the end user experience.
• Interact with required stakeholders including Client Program Management Office, Scrum Development Team, infrastructure managers, and SME Team to understand the needs of end users and document those needs as training development requirements.
• Support software testing as it may relate to GUI and Help System updates.
• Support continuous innovation by implementing industry best training practices to improve technology tools and processes to increase team efficiency and technical execution.

Required Skills:

• Must have a confirmed active Secret clearance.
• 2+ years analyzing, designing, developing, implementing, and evaluating training materials.
• 1+ years of Articulate 360.
• 1+ years of Instructional Design.
• Must be able to understand e-learning courses for development and an understanding of the standards.
• 1+ years using Adobe Captivate features to develop complex training materials.
• 1+ years using Photo Shop or comparable software to create a wide range of graphics.
• Working knowledge of JIRA.
• Excellent written and oral communication skills.
• Demonstrated ability to translate software workflows and features into user training materials and knowledge bases.
• Working knowledge of MS Products including SharePoint, Word and PowerPoint.
• Demonstrated multi-tasking ability, problem solving skills and a consistent record of on-time delivery and customer service.
• Demonstrated ability to work in a dynamic environment.
• Demonstrated ability to gather and decompose training requirements from various sources.

Desired Skills:

• 1+ years Adobe RoboHelp or equivalent program to host complex training materials.
• 1+ years working knowledge of Learning Management Systems to host a variety of training materials.
• Working knowledge of Azure DevOps.
• Experience as a classroom or online instructor a plus.
• Experience working in an Agile environment.

If you are interested in getting more information about this opportunity, please contact Irina Rozenberg at Recruiting@arielpartners.com at your earliest convenience.

At Ariel Partners, we solve the most difficult problems that inhibit technology from enabling our customers to achieve their goals. Our vision is to be recognized by our stakeholders as an elite provider of IT solutions, so when they have their biggest challenges, we are on their short list. We are looking for team members who share our values of: Integrity to do the right thing even when it hurts; Commitment to the long-term success and happiness of our customers, our people, and our partners; Courage to take on difficult challenges, accept new ideas, and accept incremental failure; and the constant pursuit of Excellence. Ariel Partners is an Equal Opportunity Employer in accordance with federal, state, and local laws.