Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive sales.
- Company: Join a premium French fashion brand in the heart of Chelsea.
- Benefits: Competitive salary, employee discounts, and opportunities for career growth.
- Why this job: Be at the forefront of fashion while inspiring and developing your team.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Exciting environment with a focus on creativity and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Ariane London is looking for a Store Manager for a French premium fashion brand in London. The store is located on King's Road in Chelsea.
MAIN MISSION
Reporting to the Regional Manager, the Store Manager is responsible for driving and developing sales in her store and optimizing its organization while ensuring a warm, expert, and genuine experience for our customers, as well as providing a clear and motivating work environment for the sales teams.
MISSIONS
- CUSTOMER SERVICE – Advise customers and ensure that the entire team performs their tasks according to the brand's defined standards by:
- Constantly setting a good example;
- Ensuring quality customer service in accordance with the art of selling throughout the store (in line with the brand's requirements and based on feedback from Google reviews and NPS survey responses);
- Making sure the team strives to retain customers (by offering the best shopping experience and mastering and developing customer loyalty indicators for the store).
- COMMERCIAL AND ANALYTICAL DEVELOPMENT – Analyze business reports to make the best decisions to achieve and grow the store's sales by:
- Analyzing and reporting sales tracking through product rankings, sales analysis, and company indicators (TT, PM, etc.);
- Motivating, challenging, and managing the team on a daily basis;
- Making the targets and KPIs accessible and motivating for the team;
- Making decisions and implementing action plans to address the store's challenges (creating, monitoring, and analyzing action plan results while being creative and entrepreneurial in executing them);
- Providing feedback to the regional manager on sales progress and store needs;
- Knowing the brand's collections, training, and informing the team;
- Staying alert and curious about the competitive market;
- Optimizing product displays in collaboration with the visual merchandising manager to drive sales impact.
- HUMAN RESOURCES MANAGEMENT – Manage the team on a daily basis by:
- Creating, managing, and controlling store schedules via Eurécia in line with the brand's contractual framework;
- Ensuring the entire team complies with workplace risk prevention policies;
- Supervising the training, development, and performance evaluation (constant feedback) of all team members;
- Overseeing recruitment and ensuring the integration/welcoming of new hires;
- Respecting and enforcing legal guidelines.
- IMAGE – Both for product (Visual Merchandising) and the brand's Lifestyle (grooming and attire):
- Ensuring that displayed products meet the brand's image standards;
- Overseeing the final outcome of visual merchandising changes (adaptation);
- Teaching and training the team on the brand's merchandising standards;
- Adhering to the brand's dress code in full and ensuring the team does the same;
- Upholding the Lifestyle/grooming standards;
- Ensuring the care of both the manager's and the team's attire.
- STOCK MANAGEMENT AND IT/FINANCE PROCESSES – Oversee stock and proper process execution by:
- Managing and optimizing the store's inventory;
- Supervising various operational tasks related to operations (delivery-returns-rolling inventory-defective items removal);
- Ensuring good operational management of the brand within the allocated time;
- Supervising and ensuring optimal restocking at all times;
- Analyzing and deciding on the store's product needs (restocking requests, product boosts, or returns);
- Respecting and ensuring compliance with procedures related to unknown shrinkage and administrative processes, as well as smooth inventory operations;
- Carrying out and supervising cash register operations on Shopify;
- Ensuring and using the company's omnichannel processes (Click and Collect);
- Ensuring the proper implementation of safe, cash, and cash drawer management processes;
- Alerting the regional manager in case of exceptional events.
- TOOLS – Knowing and ensuring team training on technology tools and their use (improving customer shopping experience);
- Monitoring the use of technology tools in sales processes;
- Ensuring the proper functioning and monitoring of any technological device issues.
REQUIRED SKILLS FOR THE POSITION
- BE A MERCHANT – Gather customer feedback to improve products and services; Make decisions with the customers in mind; Build customer loyalty through trust and respect.
- BE A MANAGER – Motivate the team and drive projects forward; Identify each person's sources of motivation and use them to achieve maximum performance; Facilitate tasks and decision-making; Represent authority; Seek advice and be seen as a member of the team; Handle difficult and conflictual situations.
Store Manager in England employer: Ariane London
Contact Detail:
Ariane London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in England
✨Tip Number 1
Get to know the company inside out! Research Ariane London and their brand values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the company culture and what it takes to succeed as a Store Manager.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios related to customer service, team management, and sales analysis. Practising these responses will boost your confidence during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Store Manager in England
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share why you're excited about working with a premium brand and how you can contribute to creating that warm, genuine customer experience we value.
Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to showcase your management experience. Talk about how you've motivated teams in the past and how you plan to create a motivating work environment at our store.
Be Data-Driven: We love numbers! If you've got experience analysing sales data or making decisions based on reports, mention it. Show us how you can use analytics to drive sales and improve the store's performance.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to see your application and get you into the process. We can't wait to hear from you!
How to prepare for a job interview at Ariane London
✨Know the Brand Inside Out
Before your interview, make sure you research Ariane London and their brand values. Understand their customer service philosophy and how they position themselves in the premium fashion market. This will help you demonstrate your alignment with their mission and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to motivate and manage a team effectively. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved team performance. Highlight your ability to create a positive work environment and how you can inspire others to achieve their best.
✨Be Ready with Sales Strategies
Since driving sales is a key part of the role, come prepared with ideas on how you would analyse sales data and implement strategies to boost performance. Think about how you would use customer feedback to enhance the shopping experience and retain customers, as this will show your analytical and commercial mindset.
✨Dress the Part
Given that this is a fashion brand, your appearance matters. Dress in a way that reflects the brand's image while also showcasing your personal style. This not only demonstrates your understanding of the brand but also sets a good example of the grooming standards expected from the team.
