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For Companies At a Glance
- Tasks: Lead a dynamic team and create an unforgettable shopping experience for customers.
- Company: Join a premium French fashion brand in the heart of Chelsea.
- Benefits: Competitive salary, employee discounts, and opportunities for career growth.
- Why this job: Be at the forefront of fashion while developing your leadership skills.
- Qualifications: Experience in retail management and a passion for customer service.
- Other info: Exciting environment with a focus on teamwork and creativity.
The predicted salary is between 36000 - 60000 £ per year.
Ariane London is looking for a Store Manager for a French premium fashion brand in London. The store is located on King's Road in Chelsea.
MAIN MISSION
Reporting to the Regional Manager, the Store Manager is responsible for driving and developing sales in her store and optimizing its organization while ensuring a warm, expert, and genuine experience for our customers, as well as providing a clear and motivating work environment for the sales teams.
MISSIONS
- CUSTOMER SERVICE – Advise customers and ensure that the entire team performs their tasks according to the brand's defined standards by:
- Constantly setting a good example;
- Ensuring quality customer service in accordance with the art of selling throughout the store;
- Making sure the team strives to retain customers by offering the best shopping experience.
- Analyzing and reporting sales tracking through product rankings and sales analysis;
- Motivating, challenging, and managing the team on a daily basis;
- Making the targets and KPIs accessible and motivating for the team;
- Making decisions and implementing action plans to address the store's challenges;
- Providing feedback to the regional manager on sales progress and store needs;
- Knowing the brand's collections, training, and informing the team;
- Staying alert and curious about the competitive market;
- Optimizing product displays in collaboration with the visual merchandising manager.
- Creating, managing, and controlling store schedules;
- Ensuring the entire team complies with workplace risk prevention policies;
- Supervising the training, development, and performance evaluation of all team members;
- Overseeing recruitment and ensuring the integration/welcoming of new hires;
- Respecting and enforcing legal guidelines.
- Ensuring that displayed products meet the brand's image standards;
- Overseeing the final outcome of visual merchandising changes;
- Teaching and training the team on the brand's merchandising standards;
- Adhering to the brand's dress code;
- Upholding the Lifestyle/grooming standards;
- Ensuring the care of both the manager's and the team's attire.
- Managing and optimizing the store's inventory;
- Supervising various operational tasks related to operations;
- Ensuring good operational management of the brand;
- Supervising and ensuring optimal restocking at all times;
- Analyzing and deciding on the store's product needs;
- Respecting and ensuring compliance with procedures related to unknown shrinkage;
- Carrying out and supervising cash register operations;
- Ensuring and using the company's omnichannel processes;
- Ensuring the proper implementation of safe, cash, and cash drawer management processes;
- Alerting the regional manager in case of exceptional events.
- Monitoring the use of technology tools in sales processes;
- Ensuring the proper functioning and monitoring of any technological device issues.
REQUIRED SKILLS FOR THE POSITION
- BE A MERCHANT – Gather customer feedback to improve products and services;
- BE A MANAGER – Motivate the team and drive projects forward;
- Identify each person's sources of motivation and use them to achieve maximum performance;
- Facilitate tasks and decision-making;
- Represent authority;
- Seek advice and be seen as a member of the team;
- Handle difficult and conflictual situations.
Store Manager in City of London employer: Ariane London
Contact Detail:
Ariane London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the fashion industry, especially those who might know about openings at Ariane London. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Show off your personality during interviews! Remember, they’re not just looking for skills but also someone who fits into their team culture. Be genuine and let your passion for fashion shine through.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you’ve driven sales or improved customer service. This will show them you can handle the responsibilities of a Store Manager.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Store Manager in City of London
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Mention any relevant experience or personal style that aligns with the brand's image. We want to see how you can bring that passion into the store.
Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to showcase your management experience. Share examples of how you've motivated teams in the past and created a positive work environment. We love seeing those leadership qualities!
Be Data-Driven: Since the role involves analysing sales reports, it’s a good idea to mention any experience you have with data analysis. Talk about how you've used data to drive sales or improve customer experiences. We appreciate a candidate who can think analytically!
Tailor Your Application: Make sure your application is tailored to the job description. Use keywords from the listing and relate your skills directly to the responsibilities mentioned. It shows us that you've done your homework and are genuinely interested in the position. Don't forget to apply through our website!
How to prepare for a job interview at Ariane London
✨Know the Brand Inside Out
Before your interview, make sure you research Ariane London and its brand values. Understand their collections, customer service standards, and what sets them apart in the fashion industry. This knowledge will help you demonstrate your passion for the brand and how you can contribute to its success.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to motivate and manage a team effectively. Prepare examples of how you've successfully led teams in the past, tackled challenges, and driven sales. Be ready to discuss your management style and how you plan to create a positive work environment.
✨Prepare for Customer Service Scenarios
Customer service is key in this role, so think about how you would handle various customer situations. Prepare to discuss specific instances where you provided exceptional service or resolved conflicts. This will show your ability to maintain the brand's high standards and enhance customer loyalty.
✨Analyse and Discuss Sales Strategies
Familiarise yourself with basic sales metrics and be prepared to discuss how you would analyse sales reports to drive performance. Think about creative strategies you could implement to boost sales and improve the shopping experience, as this will highlight your analytical skills and commercial acumen.
