Family Support Worker in Helensburgh

Family Support Worker in Helensburgh

Helensburgh Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support young people and families through relationship-based community work.
  • Company: Join includem, a passionate organisation dedicated to child protection and family support.
  • Benefits: 28 days annual leave, pension, life insurance, and fully funded qualifications.
  • Why this job: Make a real difference in the lives of vulnerable children and families.
  • Qualifications: Full UK driving licence and a genuine passion for supporting young people.
  • Other info: Flexible hours with opportunities for personal and professional growth.

The predicted salary is between 24000 - 36000 £ per year.

We’re looking for 2 Part-Time Family Support Workers to join our West Dunbartonshire and Argyll & Bute Bairns’ Hoose Team to help support young people and their families.

Includem are supporting the development and delivery of the Bairns’ Hoose across West Dunbartonshire, Argyll and Bute. The Bairns Hoose is a national programme enhancing how child protection services are delivered across Scotland. The vision of Bairns’ Hoose in Scotland is for all children who have been victims of or witnesses to abuse or violence, as well as children under the age of criminal responsibility who may have caused harm or abuse, to have access to trauma informed recovery, support and justice.

West Dunbartonshire and Argyll and Bute have jointly commissioned includem to provide whole family support services aligned to the Bairns Hoose project, providing a responsive service across a significant geographical area, supporting children or young people aged 0-18, who are assessed as requiring Bairn’s Hoose service and will be supported by includem’s 24/7 Helpline.

This is an amazing opportunity to work with includem for motivated, positive, resilient individuals who really believe in young people and are flexible regarding hours of work, to help us deliver our innovative approach. You will have a genuine opportunity to work across West Dunbartonshire and Argyll and Bute, facilitating vital support to young people and families who require it most.

Our Family Support Workers are contracted to be available to provide essential Whole Family Support from 0800hrs to 2200hrs, five days over seven within the remit of West Dunbartonshire and Argyll & Bute, in addition to the includem 24hr helpline.

Family Support Workers will lead the provision of relationship-based support delivered to young people and families in the community and to promote positive outcomes in line with the values and principles of includem. Postholders will manage their own caseload ensuring support plans are developed with the young person to respond to their individual needs and support them to improve outcomes in line with GIRFEC principles and includem’s model of support.

Family Support Workers will be expected to actively demonstrate leadership and ownership over effective service delivery to young people and families, by managing outcomes through the use of line managers, colleagues, and organisational tools, processes, policies, and procedures.

Includem is committed to developing employees and will help you to achieve the relevant qualifications required to carry out the role. These qualifications will be fully funded by Includem. The successful candidate must have a full UK driver’s license and access to a vehicle.

Company benefits:

  • 28 days of annual leave + 9 public holidays (pro rata)
  • Company pension
  • Life insurance
  • Sick pay

To apply please send your CV to recruitment@includem.co.uk by closing date 6th February 2026.

Response required:

  • Do you have business insurance on your car insurance?
  • Is your car compliant with conditions for Low Emission Zones?
  • Can you work flexibly between 8am and 10pm 5 days over 7?
  • Have you been the subject of any investigation or disciplinary processes within an employment setting?
  • Why do you want to work with includem to support children, young people and families?
  • What skills and experiences will you bring to enable you to deliver the role?

Are you registered with the SSSC? Licence/Certification: UK driving license and access to a car for work purposes? (required) United Kingdom (required)

Work Location: In person across West Dunbartonshire and Argyll and Bute.

Family Support Worker in Helensburgh employer: Argylltsi

Includem is an exceptional employer dedicated to supporting young people and families in West Dunbartonshire and Argyll & Bute through its innovative Bairns’ Hoose programme. With a strong commitment to employee development, including fully funded qualifications, and a supportive work culture that values flexibility and resilience, Includem offers a rewarding environment for Family Support Workers to make a meaningful impact. Employees enjoy generous benefits such as 28 days of annual leave, a company pension, and life insurance, making it an attractive place to build a fulfilling career.
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Contact Detail:

Argylltsi Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Family Support Worker in Helensburgh

✨Tip Number 1

Get to know the organisation! Before your interview, check out includem's website and social media. Understanding their values and mission will help you connect your experiences to what they’re all about.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing how you can support young people and families.

✨Tip Number 3

Show your passion! When you talk about why you want to work with includem, let your enthusiasm shine through. Share personal stories or experiences that highlight your commitment to supporting children and families.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Family Support Worker in Helensburgh

Relationship Building
Trauma-Informed Care
Whole Family Support
Case Management
Flexibility
Leadership
Communication Skills
Problem-Solving Skills
Understanding of GIRFEC Principles
Community Engagement
Resilience
Motivation
Organisational Skills
Driving License
Access to a Vehicle

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Family Support Worker role. Highlight any relevant experience you have working with young people and families, and don’t forget to mention your flexibility in working hours!

Answer All Questions: When applying, be sure to answer all the required questions thoroughly. This is your chance to show us why you’re passionate about supporting children and families, so let your enthusiasm shine through!

Showcase Your Skills: In your application, highlight the skills and experiences that make you a great fit for this role. Think about your leadership abilities and how you’ve managed caseloads or supported individuals in the past.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly and stands out in the crowd!

How to prepare for a job interview at Argylltsi

✨Know the Bairns’ Hoose Inside Out

Before your interview, make sure you understand the Bairns’ Hoose programme and its goals. Familiarise yourself with how it enhances child protection services in Scotland. This knowledge will show your genuine interest in the role and help you articulate how you can contribute.

✨Showcase Your Relationship-Building Skills

As a Family Support Worker, building relationships is key. Prepare examples from your past experiences where you've successfully supported young people or families. Highlight your ability to connect with individuals and promote positive outcomes, as this aligns with the values of includem.

✨Demonstrate Flexibility and Resilience

The role requires flexibility in working hours and resilience in challenging situations. Be ready to discuss how you've adapted to changing circumstances in previous roles. Share specific instances where your resilience made a difference in supporting others.

✨Prepare Thoughtful Questions

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that reflect your interest in the role and the organisation. For example, inquire about the training and support provided for new Family Support Workers, or ask how success is measured in this position.

Family Support Worker in Helensburgh
Argylltsi
Location: Helensburgh

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