Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and support in a dynamic front-of-house role.
- Company: Join Argyll, London's premium serviced office provider with a top employer reputation.
- Benefits: Enjoy a people-first culture, health cash plan, and opportunities for personal growth.
- Why this job: Be the heart of our buildings and make a real impact on client experiences.
- Qualifications: Passion for service excellence and strong problem-solving skills.
- Other info: Flexible working across various locations with a focus on teamwork and community.
The predicted salary is between 30000 - 42000 £ per year.
Are you passionate about delivering a first-class experience, not just a service? Argyll is London's premium serviced office provider. We are driven by a desire to create the finest workspace experience for our clients, combining iconic addresses, elegant architecture, and design with a personal, attentive service—ensuring our customers’ days run effortlessly. This is an exciting opportunity to join a team recognised for its exceptional culture, and we are looking for a Customer Services Assistant to be the heart of our buildings.
12 Months contract - Maternity Cover - Contractual Hours: 37.5 hours per week, Monday - Friday
Why Join Us?
- You’ll be supported by a culture of empowerment, trust, and teamwork.
- We are proud to be recognised as a top employer.
About The Role
This is a varied and hands-on role where no two days are alike. As part of our Operations team, you will provide an exceptional, seamless experience for our clients and their visitors. Your varied responsibilities will include:
- Providing seamless operational and front-of-house support.
- Proactively managing client needs and running day-to-day centre operations.
- Setting up meeting rooms for corporate events and preparing bespoke catering.
- Conducting essential operational duties (e.g., fire alarm tests, basic IT support).
- Acting as a brand ambassador, building strong professional relationships.
- Working flexibly across different buildings in our portfolio, with ample opportunity to learn and develop.
The Mindset: Who Excels Here
We are looking for someone who demonstrates the following qualities:
- Service Excellence: A genuine desire to support and help others, always going above and beyond.
- Thoughtful Problem-Solver: A proactive and common-sense approach to finding creative solutions.
- Attention to Detail: Meticulous and accurate, ensuring every operational detail is flawless.
- Collaborative: A great team player, keen to build effective relationships to deliver shared objectives.
- Learning Orientation: Eager to learn and develop a thorough understanding of our high standards.
- Professional Demeanour: You present yourself professionally and courteously, ensuring your communication and approach align perfectly with our elegant centres and premium client experience.
Our Commitment to You
We believe our people are our greatest asset. We are committed to your development, wellbeing, and creating a truly inclusive culture.
- A People-First Culture: We are a Disability Confident Committed (Level 1) and Tommy's accredited employer. Our family-friendly policies go beyond statutory requirements, including a nursery fees salary sacrifice scheme.
- Your Wellbeing: We offer a health cash plan to support you and your family, plus dedicated cancer support.
- Teamwork & Community: We value recognition, with provisions for team breakfasts, lunches, and regular events. We also offer volunteering leave to support our charity partners.
- Learning and Development: We provide great opportunities for you to learn new skills and grow your career with us.
Diversity and Inclusion
Diversity is central to our ethos. We celebrate individuality and are committed to creating an inclusive environment where every background is valued. We welcome all applications. If you require any reasonable adjustments to participate in our application or interview process, please let us know.
Please note: Due to a high volume of applications, only successful candidates will be contacted. If you are excited to join a company redefining the exclusive office experience, we would love to hear from you. Please click Apply now!
Customer Services Assistant/Receptionist/ Front of House / Member Experience employer: Argyll
Contact Detail:
Argyll Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Assistant/Receptionist/ Front of House / Member Experience
✨Tip Number 1
Get to know the company inside out! Research Argyll's values, culture, and what makes them tick. This way, when you walk into that interview, you can show off your knowledge and passion for delivering a first-class experience.
✨Tip Number 2
Practice your people skills! As a Customer Services Assistant, you'll be the heart of the building. Role-play with friends or family to nail down how you'd handle different client scenarios and showcase your service excellence.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a front-of-house role. Make sure you present yourself professionally and align your style with the elegant atmosphere of Argyll’s centres.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds!
We think you need these skills to ace Customer Services Assistant/Receptionist/ Front of House / Member Experience
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for delivering a first-class experience shine through. We want to see that you genuinely care about providing exceptional service and making our clients' days run effortlessly.
Tailor Your Application: Make sure to customise your application to reflect the qualities we're looking for, like service excellence and attention to detail. Use examples from your past experiences that demonstrate how you've gone above and beyond in similar roles.
Be Professional Yet Approachable: While we love a professional demeanour, don’t forget to let your personality come through! We’re all about building strong relationships, so a friendly tone can help us see how you'd fit into our team culture.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you can check out more about our company culture and values while you're there!
How to prepare for a job interview at Argyll
✨Know the Company Inside Out
Before your interview, take some time to research Argyll and its values. Understand their commitment to service excellence and how they create a premium workspace experience. This will help you align your answers with their culture and show that you're genuinely interested in being part of their team.
✨Showcase Your Service Mindset
As a Customer Services Assistant, demonstrating a passion for delivering exceptional service is key. Prepare examples from your past experiences where you went above and beyond for customers. This will highlight your service excellence and proactive problem-solving skills, which are crucial for this role.
✨Dress the Part
Since you'll be representing a premium brand, make sure to dress professionally for your interview. A polished appearance reflects your understanding of the professional demeanour expected at Argyll. It sets the tone for how you’ll present yourself in front of clients and visitors.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask during your interview. This could be about the team culture, opportunities for learning and development, or how they measure success in the role. Asking questions shows your enthusiasm and helps you gauge if the company is the right fit for you.
