Customer Services Assistant/Receptionist/ Front of House / Member Experience/
Customer Services Assistant/Receptionist/ Front of House / Member Experience/

Customer Services Assistant/Receptionist/ Front of House / Member Experience/

City of London Full-Time 30000 - 42000 £ / year (est.) No home office possible
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Argyll

At a Glance

  • Tasks: Provide exceptional customer experiences and support across multiple locations.
  • Company: Join Argyll, a top-rated workplace with a focus on teamwork and empowerment.
  • Benefits: Enjoy private medical insurance, health plans, and family-friendly policies.
  • Other info: Recognised as a Great Place to Work with excellent career growth opportunities.
  • Why this job: Engage with diverse people and develop valuable skills in a dynamic environment.
  • Qualifications: Experience in customer service or hospitality; proactive problem-solving skills.

The predicted salary is between 30000 - 42000 £ per year.

Overview

Customer Services Assistant/Receptionist/Front of House / Member Experience role at Argyll. 37.5 hours per week, Monday – Friday. You will join the Operations team to provide exceptional experiences for clients and their visitors.

Responsibilities

  • Your day will be a varied mix of operational and front-of-house tasks (e.g., setting up meeting rooms, preparing catering, conducting fire alarm tests, resolving IT issues).
  • Work across multiple buildings (portfolio of 26) with flexibility to learn and develop new skills.
  • Support and help others, resolve issues, be involved in day-to-day running of centres.
  • Engage with new people, build relationships inside and outside the business.
  • Adapt to evolving situations; solve problems and deliver an outstanding customer experience.
  • Collaborate as part of a team to meet shared objectives; maintain thorough knowledge of buildings, processes and standards.

Qualifications / Skills

  • Experience in retail/hospitality or customer service.
  • Proactive, common-sense approach to problem-solving and resource management.
  • Ability to work in a team and independently under broad direction.
  • Excellent personal presentation and professional communication skills.
  • Exceptional attention to detail and a positive attitude to deliver outstanding experiences.
  • Comfortable using MS Office and learning new systems.

About Argyll / Why join us

Argyll creates the finest workspace experience with iconic London addresses, design, and personal service. Our culture values empowerment, trust, and teamwork. We have earned recognitions: Great Place to Work (2023), Newsweek UK’s Top 100 Most Loved Workplaces (2022, 2024), The Sunday Times Best Places to Work (2024).

Our commitment to you

  • A People-First Culture: Disability Confident Committed (Level 1) employer; Tommy’s accreditation; family-friendly policies including nursery fees salary sacrifice.
  • Your Wellbeing: Private medical insurance, health cash plan, cancer support.
  • Power of Teamwork & Community: Team events, volunteering leave, community partnerships.
  • Learning and Development: Opportunities to learn and grow.

Application

If you are interested, please click Apply now! We welcome applications from all backgrounds.

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Customer Services Assistant/Receptionist/ Front of House / Member Experience/ employer: Argyll

Argyll is an exceptional employer that prioritises a people-first culture, offering a supportive and empowering work environment in the heart of London. With a strong focus on employee wellbeing, including private medical insurance and family-friendly policies, Argyll fosters teamwork and community through engaging team events and volunteering opportunities. The company also champions personal and professional growth, providing ample learning and development opportunities for its staff.
Argyll

Contact Detail:

Argyll Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Services Assistant/Receptionist/ Front of House / Member Experience/

✨Tip Number 1

Get to know the company culture before your interview. Check out Argyll's values and recent achievements, like being named a Great Place to Work. This will help you connect with the team and show that you're genuinely interested in being part of their community.

✨Tip Number 2

Practice your communication skills! Since this role is all about providing exceptional customer experiences, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use video calls to simulate the interview environment.

✨Tip Number 3

Be ready to showcase your problem-solving skills. Think of examples from your past experiences where you resolved issues effectively. This will demonstrate your proactive approach and ability to adapt, which are key for the Customer Services Assistant role.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Customer Services Assistant/Receptionist/ Front of House / Member Experience/

Customer Service
Problem-Solving
Teamwork
Communication Skills
Attention to Detail
MS Office Proficiency
Flexibility
Relationship Building
Operational Management
Adaptability
Professional Presentation
Resource Management
Independence

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out.

Tailor Your Application: Make sure to tailor your application to the Customer Services Assistant role. Highlight your relevant experience in retail or hospitality, and don’t forget to mention any specific skills that match what we’re looking for, like problem-solving and teamwork.

Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your experience and skills.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Argyll!

How to prepare for a job interview at Argyll

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the Customer Services Assistant role. Familiarise yourself with the responsibilities like setting up meeting rooms and resolving IT issues. This will help you demonstrate your knowledge and enthusiasm for the position.

✨Showcase Your Problem-Solving Skills

Since the job requires a proactive approach to problem-solving, prepare examples from your past experiences where you've successfully resolved issues. Whether it’s in retail or hospitality, having specific stories ready will show that you can think on your feet.

✨Emphasise Teamwork and Communication

Argyll values collaboration, so be ready to discuss how you work well in a team. Share instances where you’ve built relationships or supported colleagues, highlighting your excellent communication skills and positive attitude.

✨Dress to Impress

First impressions matter! Make sure you present yourself professionally, as this role involves front-of-house duties. A smart appearance will reflect your attention to detail and commitment to delivering outstanding customer experiences.

Customer Services Assistant/Receptionist/ Front of House / Member Experience/
Argyll
Location: City of London
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