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For Companies At a Glance
- Tasks: Assist in daily operations, customer service, and administrative support.
- Company: Join Argyll Ruane, a leader in Non-Destructive Testing training and consultancy.
- Benefits: Enjoy flexible working, competitive salaries, and professional development opportunities.
- Other info: Embrace a diverse and inclusive workplace with opportunities for growth.
- Why this job: Make a real impact while working in a supportive, innovative team culture.
- Qualifications: Customer service experience and strong communication skills are essential.
> Job Vacancy: Office Administrator (Part-Time)
Job Vacancy: Office Administrator (Part-Time)
Overview
Job title: Office Administrator (Part-Time)
Department: Customer Services
Location: Dunfermline, Scotland
Responsible to: Office Manager (Dunfermline)
Key relationships: Internal:All colleagues
External: Clients and students
Description of duties
Overall purpose
The Office Administrator assists the Office Manager in professionally and responsibly co-ordinating the day-to-day logistics and operations of Argyll Ruane (Dunfermline) facility, courses and examinations by performing the following duties:
- Acting as the customers’ initial point of contact for all enquiries
- Welcoming students and visitors when they arrive
- Invigilating NDT and ICorr examinations
- Supporting the Office Manager and Trainers with administrative tasks
- Resolution of day-to-day student issues as they arise.
Key performance areas
- Ensuring all customers and students receive a friendly and professional service.
- Liaising with the Office Manager and staff at Argyll Ruane to book students onto courses and examinations.
- Providing invigilation services for NDT and ICorr examinations to certification standards (training provided).
- Supporting administrative tasks required by the Office Manager, Group Technical Manager and Trainers.
Key attributes / Person specification
- Previous experience of working in a customer contact / sales environment.
- Excellent people and relationship management skills.
- Responsible, confident and outgoing with a professional attitude.
- Good communication and interpersonal skills, with an excellent telephone manner and customer service skills.
- Thorough attention to detail with high accuracy and a disciplined approach to producing work to a consistently high standard.
- Service orientated – cares about understanding and adding value to the customer.
- Consistently brings ideas, enthusiasm, and a strong drive for team success.
- Demonstrates flexibility within a small team and the ability to work independently and resourcefully after becoming comfortable in the role.
- Proven experience of managing own workload with the ability to manage conflicting priorities.
- Excellent administration skills, with high proficiency in Word, Outlook and Excel.
- Ability to multi-task and work effectively in a fast-paced environment.
Further information
- This job description is intended as a guide to the main responsibilities of the post and is not an exhaustive list of duties and tasks. The post holder may be required to take on other tasks which they could reasonably be expected to perform.
- The post-holder is expected to uphold Argyll Ruane values and policies, while contributing to a diverse, inclusive culture and demonstrating an appreciation for the engineering and science community.
Shape the future with us
We’re proud to lead the way in Non-Destructive Testing (NDT) and coatings training, examinations and NDT consultancy services.
Guided by decades of industry knowledge and expertise, we deliver professional, high-quality services to promote and improve the industry by developing well-trained, highly competent professionals and supporting them and their employers throughout their careers.
Driven by our purpose to cultivate expertise, uphold integrity, and advance quality assurance, we collaborate with a diverse network—from self-sponsored professionals to global multinationals – to elevate industry standards and build a legacy of excellence that inspires trust worldwide.
By joining our team, your work will have a lasting impact—because what we do matters. Together, we inspire and empower NDT and coatings professionals to excel by offering exceptional, high-quality services that elevate industry benchmarks and promote excellence.
Life at Argyll Ruane
We believe in empowering our people. Through mentorship, training, and collaboration, we foster a culture where your potential thrives, your voice matters, and your work drives meaningful change.
Whether delivering world-class training, solving complex challenges, or supporting our clients, you’ll be part of a team where ideas flourish, teamwork fuels innovation, and every role is critical to helping us achieve our mission.
Our principles in action
At our core are values that shape who we are and how we work:
- Welcoming professionalism: We blend warmth with expertise, ensuring every interaction is engaging and valuable.
- Customer-centricity: Guided by our customers, we work collaboratively to exceed expectations in everything that we do.
- Integrity: We stand firm in our beliefs, always choosing what we know is right.
- Excellence: We raise the bar, consistently delivering services beyond industry standards.
- Adaptability: In a dynamic landscape, we adjust and evolve, seeking solutions and achieving together.
- Proactiveness: We empower action and are ready to anticipate opportunities.
- Industry-driven: We understand our industry, connecting authentically and with empathy.
Your benefits and growth
We know that when you thrive, we thrive. That’s why we offer a comprehensive benefits package designed to support your growth and clear pathways for career progression.
- Support for your professional development, including access to training programmes, mentorship, and tailored learning opportunities.
- Opportunities for travel, both within the UK and overseas.
- A minimum of 26 days’ annual leave plus public bank holidays, with additional days based on your length of service. (Full time position)
- An extra day of annual leave day to celebrate your birthday.
- Sick pay, maternity, and paternity leave above statutory.
- Competitive salaries for all roles.
- Enrolment in company pension scheme.
- Access to Bupa private medical insurance.
- Access to Medicash services.
- Life assurance valued at three times your annual salary.
- Eligibility for an annual bonus, subject to company performance and results.
- Professional membership subscription for employees.
- Flexible working options.
- Contribution towards eye tests and spectacles.
- A volunteering policy offering 2 paid days per year to support a charity.
At Argyll Ruane, we’re committed to making sure our hiring process is fair and accessible for everyone and want to support all candidates to perform at their best. If you need support in the form of a reasonable adjustments due to disability, let us know as soon as possible by emailing rachael.barrie@argyllruane.com . Any information you provide will be treated with privacy and confidentiality as per our Privacy policy. Any information you provide will be treated with privacy and confidentiality as per our Privacy Policy .
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Office Administrator (Part-Time) employer: Argyll Ruane Limited
Contact Detail:
Argyll Ruane Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator (Part-Time)
✨Tip Number 1
Familiarise yourself with our company values and mission. When you understand what we stand for, you can tailor your conversations to reflect our commitment to customer-centricity and excellence during the interview.
✨Tip Number 2
Prepare specific examples from your past experiences that demonstrate your customer service skills and ability to manage multiple tasks. We value candidates who can show how they’ve successfully handled similar responsibilities in a fast-paced environment.
✨Tip Number 3
Research common challenges faced by office administrators in customer service roles. Being able to discuss these challenges and how you would address them can set you apart as a proactive candidate who is ready to contribute from day one.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can help you align your approach and questions during the interview process.
We think you need these skills to ace Office Administrator (Part-Time)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration. Use keywords from the job description, such as 'excellent communication skills' and 'attention to detail', to demonstrate your fit for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how your previous experience aligns with the responsibilities of the Office Administrator role, particularly in managing customer enquiries and supporting administrative tasks.
Showcase Your Skills: In your application, emphasise your proficiency in Microsoft Word, Outlook, and Excel. Provide examples of how you've used these tools effectively in past roles, especially in a fast-paced environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key attributes for this role.
How to prepare for a job interview at Argyll Ruane Limited
✨Showcase Your Customer Service Skills
As an Office Administrator, you'll be the first point of contact for clients and students. Be prepared to discuss your previous customer service experience and how you handle enquiries or complaints. Use specific examples to demonstrate your ability to provide a friendly and professional service.
✨Demonstrate Attention to Detail
This role requires high accuracy and attention to detail. During the interview, highlight instances where your meticulous approach has led to successful outcomes. You might want to mention any relevant administrative tasks you've managed in the past that required precision.
✨Prepare for Multi-Tasking Scenarios
The job involves managing multiple responsibilities simultaneously. Think of examples from your past work where you successfully juggled various tasks. Be ready to explain how you prioritise your workload and manage conflicting priorities effectively.
✨Emphasise Your Teamwork and Flexibility
Argyll Ruane values collaboration and adaptability. Share experiences where you've worked as part of a team and how you adapted to changing situations. Highlight your willingness to support colleagues and contribute to a positive team environment.