At a Glance
- Tasks: Assist with exam administration, liaising with candidates and managing results.
- Company: Join a dynamic team at Argyll Ruane in Sheffield.
- Benefits: Competitive salary, flexible working, and opportunities for personal development.
- Other info: Great opportunity for growth in a supportive and inclusive environment.
- Why this job: Make a difference in the education sector while gaining valuable experience.
- Qualifications: Strong admin skills and a customer-focused attitude required.
The predicted salary is between 25000 - 30000 £ per year.
Overview
- Salary: Competitive (based on qualifications and experience)
- Department: Examinations
- Location: Sheffield, England
- Responsible to: Chief Examiner
Key relationships:
- Internal: Examination Staff, Trainers, Level 3 Services Consultants, Marketing, Customer Services
- External: Students, Clients, Examination Centres, Certification bodies
Description of duties
Overall purpose: The post holder will liaise with candidates, companies, exam centres and examination bodies on examination requirements and content, as well as produce and dispatch examination results notices to them. They will also be required to fulfil general day to day administration related duties such as filing, outbound and inbound post, contacting candidates for documentation, data input and management of Excel spreadsheets.
Key performance areas:
- Transfer the written examination results to the examinations database and produce results notices for candidates, sponsors and examination centres/schemes accurately.
- Consolidate paperwork from the filing system and incoming examinations, chase up missing or incomplete paperwork from candidates, companies and test centres, placing examinations on hold until all paperwork is in place.
- Despatch exam packs and associated paperwork to UK and overseas exam centres by courier & electronic share point systems.
- Ensure that filing records are up to date and completed in a timely manner.
- Deal with general enquiries via email, telephone, and face to face with on-site exam candidates.
- Continually review current processes and suggest and implement improvements via the Senior Exams Coordinator.
- Invigilate Institute of Corrosion (ICorr) examinations on site and remotely.
Key attributes / Person specification:
- Proven administration experience in a busy office environment, with an understanding of the importance of a critical administrative function.
- Strong work ethic with the ability to function well during periods of high pressure.
- Experience of providing a confident, effective and customer-focused service.
- Good communication skills with an ability to communicate complex issues in a clear and professional manner.
- Competent to produce own correspondence with good written English.
- Able to influence, communicate and engage with a wide range of people to obtain required information in a timely and diplomatic manner.
- Ability to work toward tight deadlines and manage priorities, with good personal organisation and time management skills.
- Able to work resourcefully on own initiative, and a willingness to be flexible and multi-task.
- Ability to work effectively as part of a team and contribute to team objectives.
- Logical and numerate with highly accurate data processing skills.
- E-literate and competent in using PC and associated networks and systems (e.g. Microsoft Office) to acquire, manipulate and disseminate information.
Additional:
- Experience of working in a job share role (covering holidays, etc).
- Experience of invigilating examinations.
- Candidates must have the right to work in the UK without the need for current or future visa sponsorship.
Further information: This job description is intended as a guide to the main responsibilities of the post and is not an exhaustive list of duties and tasks. The post holder may be required to take on other tasks which they could reasonably be expected to perform. The post-holder must be willing and able to undertake a reasonable amount of travel as required, both national and international, with occasional overnight stays. The post-holder is expected to take responsibility for their self-development which will include attending training in all forms of delivery. The post-holder must be willing to undertake some cross-training with other posts within the department to ensure commonality of procedures and flexibility to cater for high workload periods. The post-holder is expected to uphold Argyll Ruane values and policies, while contributing to a diverse, inclusive culture and demonstrating an appreciation for the engineering and science community. The post holder may request reasonable adjustments due to disability by contacting bryan.ravenshear@argyllruane.com.
Examinations Administration Assistant (6-month temporary contract) employer: Argyll Ruane Limited
Argyll Ruane is an exceptional employer located in Sheffield, offering a dynamic work environment that values collaboration and professional growth. As an Examinations Administration Assistant, you will benefit from a supportive culture that encourages continuous learning and development, while also enjoying competitive remuneration and the opportunity to engage with a diverse range of stakeholders in the engineering and science community.
StudySmarter Expert Advice🤫
We think this is how you could land Examinations Administration Assistant (6-month temporary contract)
✨Tip Number 1
Network like a pro! Reach out to your connections in the education and examinations field. A friendly chat can lead to insider info about job openings or even a referral that could land you an interview.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Understand their examination processes and think of ways you can contribute to improving them. Show us you’re not just another candidate, but someone who’s genuinely interested in making a difference!
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with various stakeholders, being able to convey information clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Examinations Administration Assistant (6-month temporary contract)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Examinations Administration Assistant role. Highlight your relevant experience in administration and customer service, and show us how you can handle the busy environment we thrive in.
Show Off Your Communication Skills:Since this role involves liaising with various stakeholders, it's crucial to demonstrate your strong communication skills. Use clear and professional language in your application to reflect how you would interact with candidates and exam centres.
Be Detail-Oriented:Attention to detail is key in this position. When filling out your application, double-check for any errors or missing information. This will show us that you understand the importance of accuracy in administrative tasks.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Argyll Ruane Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Examinations Administration Assistant. Familiarise yourself with the key tasks like liaising with candidates and managing exam results. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisation Skills
Since this role requires strong organisational abilities, be prepared to discuss how you've managed multiple tasks in previous jobs. Bring examples of how you've handled tight deadlines or high-pressure situations, as this will highlight your capability to thrive in a busy office environment.
✨Brush Up on Communication Techniques
Effective communication is crucial for this role. Think about times when you've had to explain complex information clearly, whether to colleagues or clients. Practising these scenarios can help you articulate your thoughts during the interview, making you stand out as a confident candidate.
✨Demonstrate Your Team Spirit
This position involves working closely with various teams, so be ready to share examples of how you've collaborated successfully in the past. Highlight your ability to contribute to team objectives and how you’ve supported colleagues, which will show that you’re a great fit for their culture.
