Argyll Community Housing Association is seeking a Group Director of Customer Experience. Based across Argyll and Bute with hybrid working, you will lead the customer journey transformation and ensure service excellence across the organisation.
You will oversee Customer Service, Housing and Estate Management, Care and Support, IT, Transformation and Business Improvement, and drive compliance and best practice while implementing a new Housing Management System aligned to the Target Operating Model.
Chief Customer Experience & Transformation Lead in Helensburgh employer: Argyll Community Housing Association
As a Property Services Manager with us, you will be part of a forward-thinking team dedicated to transforming property services across Argyll & Bute. We offer a supportive work culture that prioritises employee wellbeing and professional development, alongside competitive benefits such as the Strathclyde Pension Scheme, flexible working arrangements, and access to wellness services. Join us in making a meaningful impact while enjoying a balanced work-life environment.
Contact Details:
Argyll Community Housing Association Recruitment Team
