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- Tasks: Provide hardware and software support to ensure smooth IT operations.
- Company: A leading council in Scotland with a supportive work culture.
- Benefits: Competitive salary, excellent benefits, and a positive work environment.
- Why this job: Join a team that values your skills and offers career growth.
- Qualifications: Strong knowledge of Microsoft operating systems and Microsoft 365 required.
- Other info: Permanent position based at the Graham Williamson IT Centre in Helensburgh.
The predicted salary is between 30000 - 50000 £ per year.
A leading council in Scotland is seeking a full-time IT Engineer for their customer support services team. This permanent position is based at the Graham Williamson IT Centre in Helensburgh. The successful candidate will provide hardware and software support, ensuring efficient resolution of service requests.
Candidates must possess strong skills in Microsoft operating systems and Microsoft 365. This role offers a competitive salary and excellent benefits in a supportive work environment.
Desktop IT Engineer – Field & Remote Support in Helensburgh employer: Argyll Bute
Contact Detail:
Argyll Bute Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop IT Engineer – Field & Remote Support in Helensburgh
✨Tip Number 1
Network like a pro! Reach out to folks in the IT field, especially those working in councils or similar organisations. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to demonstrate your expertise in Microsoft operating systems and Microsoft 365. Bring examples of how you've solved problems in the past.
✨Tip Number 3
Tailor your approach! Research the council's values and mission, and align your answers during interviews to show you're a perfect fit for their team. We want to see that you care about their goals!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Desktop IT Engineer – Field & Remote Support in Helensburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft operating systems and Microsoft 365. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Desktop IT Engineer role. Share specific examples of how you've resolved service requests in the past – we love a good story!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon unless it’s necessary. Remember, clarity is key!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Argyll Bute
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft operating systems and Microsoft 365. Be prepared to discuss specific issues you've resolved in the past and how you approached them. This will show your technical expertise and problem-solving skills.
✨Showcase Your Customer Support Skills
Since this role is all about customer support, think of examples where you've gone above and beyond for a client. Prepare to share stories that highlight your communication skills and ability to handle difficult situations with ease.
✨Familiarise Yourself with the Council's Values
Research the council's mission and values before the interview. Understanding their goals will help you align your answers with what they’re looking for, showing that you're not just a fit for the role but also for their culture.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the types of service requests you'll be handling, and opportunities for professional development. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
