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- Tasks: Support and enhance Council systems while collaborating on exciting ICT projects.
- Company: Join Argyll and Bute Council, an award-winning organisation dedicated to community service.
- Benefits: Enjoy a competitive salary, generous leave, and wellness initiatives.
- Other info: Dynamic team culture with opportunities for career growth and development.
- Why this job: Make a real difference in your community with flexible working options.
- Qualifications: HNC level qualification in IT and relevant experience required.
The predicted salary is between 30000 - 40000 £ per year.
Argyll and Bute Council is seeking to recruit an IT Engineer to join the IT Applications team to support the operation of existing large Council systems and provide technical assistance in projects that require ICT expertise, such as in the introduction of new or replacement systems and technologies.
This is a permanent hybrid post working 35 hours per week. Whilst the majority of this role can be carried out remotely, occasional team working in person is a requirement of the post so there is an expectation of periodic attendance in Lochgilphead or Helensburgh.
We are seeking an enthusiastic individual with relevant experience to join a dedicated and professional team engaged in supporting every aspect of the Council's business. The post holder will support Senior IT Engineers and the IT Officer to deliver high quality, efficient and effective ICT services to the Council and to fulfil the team's service objectives and plans by working in partnership with colleagues, within and out with the service.
You will have a minimum qualification at HNC level in an IT discipline.
As its award-winning council, we play a vital part in the day-to-day life and long-term future of our beautiful and diverse communities. We are committed to making the council the place to have a great career, by providing excellent benefits and a friendly, dynamic working culture so that each of our 5000 colleagues can deliver services that help our corner of Scotland thrive.
We offer various benefits to support you, such as a competitive salary, pension scheme, generous leave entitlement, cycle to work scheme, discounts on gym memberships and leisure centres, wellbeing initiatives, and opportunities for learning and career growth. We also embrace a modern approach to work, offering a flexible first approach where possible to requests from our employees to how they work.
Argyll and Bute Council recognises the numerous benefits of a positive work-life balance to the wellbeing and productivity of our employees. We will take a flexible first approach to requests from our employees to change the way that they work. While we must balance such requests with the need to ensure the quality of the important services we deliver are not compromised, we will ensure that each request is given careful consideration with a view to achieving a positive outcome wherever possible.
The post-holder will be expected to travel efficiently and effectively between various work locations within Argyll and Bute and beyond to meet the operational requirements of the Service.
We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging.
Technical Support Engineer / ICT Engineer (Permanent) in Lochgilphead employer: Argyll & Bute Council
Contact Detail:
Argyll & Bute Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer / ICT Engineer (Permanent) in Lochgilphead
✨Tip Number 1
Network like a pro! Reach out to current employees at Argyll and Bute Council on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the job. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and understanding the council's ICT systems. We recommend doing some research on recent projects they've undertaken. This shows you're genuinely interested and ready to contribute!
✨Tip Number 3
Practice common interview questions, especially those related to customer support and teamwork. We suggest doing mock interviews with friends or family to build your confidence. The more you practice, the better you'll perform!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our fantastic team at Argyll and Bute Council!
We think you need these skills to ace Technical Support Engineer / ICT Engineer (Permanent) in Lochgilphead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Support Engineer role. Highlight relevant experience and skills that match the job description, especially your IT qualifications and any previous support roles you've had.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the council's mission. Mention specific projects or technologies you’ve worked with that relate to the position.
Showcase Your Team Spirit: Since this role involves working closely with colleagues, emphasise your teamwork skills. Share examples of how you've collaborated in past roles to deliver effective ICT services or solve problems.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves, so don’t miss out!
How to prepare for a job interview at Argyll & Bute Council
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to ICT systems and applications. Be prepared to discuss specific technologies you've worked with and how they relate to the role. This will show that you're not just familiar with the basics, but that you can contribute meaningfully to the team.
✨Show Enthusiasm for Teamwork
Since this role involves working closely with Senior IT Engineers and other team members, highlight your experience in collaborative projects. Share examples of how you've successfully worked in a team environment and how you can bring that same energy to their dedicated and professional team.
✨Demonstrate Problem-Solving Skills
Prepare to discuss past challenges you've faced in technical support roles and how you resolved them. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your ability to think critically and act decisively under pressure.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the council's objectives. Inquire about upcoming projects or how the team measures success. This not only demonstrates your enthusiasm but also helps you gauge if the role is the right fit for you.