IT Engineer - Desktop - ARB18079

Argyll and Bute Council’s ICT Department are seeking an Engineer within the ICT Desktop Team. This is a permanent full-time post, working 35 hours per week (Monday to Friday 9am – 5pm) and is fully Office based in The Graham Williamson IT Centre, Helensburgh with a requirement to have access to a car/pool car to travel to ICT supported sites across Argyll and Bute.

This is an exciting role working within a dynamic team which has a strong focus on customer service. You must have up to date experience and strong skills centring on Microsoft operating systems, desktop applications and Microsoft 365 environment. Ideally, you will have experience in scripting and remote support along with excellent customer service experience and overall strengths in technical, troubleshooting and communication skills in addition to supporting and deploying to site Laptops, iPads and Chromebooks.

You will have a minimum qualification at HNC level in an IT discipline along with at least 2 years experience of working in a similar role, particularly supporting users within a large MS domain.

Argyll and Bute is one of Scotland’s most stunning areas. As its award-winning council, we play a vital part in the day-to-day life and long-term future of our beautiful and diverse communities. Our unwavering purpose is to make Argyll and Bute the place to be, the place where people want to live, to work and do business.

We are committed to making the council the place to have a great career, by providing excellent benefits and a friendly, dynamic working culture so that each of our 5000 colleagues can deliver services that help our corner of Scotland thrive. Join us to make a difference. Our employees make good things happen in the day-to-day life and for the longer term future of Argyll and Bute. We want you to feel valued working for us.

We offer various benefits to support you, such as a competitive salary, pension scheme, generous leave entitlement, cycle to work scheme, discounts on gym memberships and leisure centres, wellbeing initiatives, and opportunities for learning and career growth. We also embrace a modern approach to work, offering a flexible first approach where possible to requests from our employees to how they work.

We care about our people and the world around us and always aim to do the right thing. From employee recognition schemes to environmental policies we have many initiatives in place to help us look after the things we all care about.

Applicants should note that the post-holder will be expected to travel efficiently and effectively between various work locations within Argyll and Bute and beyond to meet the operational requirements of the Service.

To apply for this vacancy, please click on the Apply Now button at the top of this page. If you would like clarification on any information contained within the vacancy advert and/or the job description please contact the recruiting manager, who is John McVey, ICT Production Manager Email: ICTRecruitment@argyll-bute.gov.uk Reference: ARB18079/ 006805.

Please note that you cannot apply for this vacancy by contacting the recruiting manager, applications must be made by clicking on the Apply Now button at the top of this page. Please also note that we do not accept CVs, only applications completed and submitted via the Apply Now button on this page.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging.