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- Tasks: Join our team to develop innovative digital engagement solutions and enhance customer experiences.
- Company: Argyll and Bute Council, a leading employer in Scotland with a commitment to community.
- Benefits: Enjoy competitive salary, flexible working, generous leave, and wellness initiatives.
- Other info: This temporary role offers excellent career growth opportunities and a dynamic work culture.
- Why this job: Make a real impact in your community while developing your skills in a supportive environment.
- Qualifications: Experience in web development tools like PHP, JavaScript, HTML, CSS, and Git is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Argyll and Bute Council’s Digital Services team are seeking a Digital Engagement Services Developer to join their team. This is a temporary post until May 2027, working 35 hours per week. This post is suitable for remote working but you may be based within an office in the Argyll and Bute area if you wish.
To support the Digital Engagement Services Manager to deliver on new customer engagement and process efficiency related developments and projects and maintain all systems currently used within the Customer Engagement Team. Assist colleagues and Services with projects to implement new customer engagement and business efficiency initiatives to help realise their Digital First aims.
Develop specifications and agree requirements, build solutions in co-operation with Service, Web Team and ICT colleagues using an Agile methodology. Develop test plans, carry out testing of new releases and author/update user guidance and training material for existing and any new solutions and services implemented within the Customer Engagement Team. Ensure effective security and resilience plans for systems under their control.
Help to develop communication packages, user guidance, and training materials to achieve best results for implementations and solution delivery, including helping to train and quality assure activities of the Digital Assistants and Service employees in liaison with CSC Team Leader.
It would be advantageous if the applicant had knowledge and experience of standard web development tools and languages including PHP, JavaScript, HTML, CSS and Git. Full training on Netcall Create RPA and other relevant systems will be given.
We offer various benefits to support you, such as a competitive salary, pension scheme, generous leave entitlement, cycle to work scheme, discounts on gym memberships and leisure centres, wellbeing initiatives, and opportunities for learning and career growth. We also embrace a modern approach to work, offering a flexible first approach where possible to requests from our employees to how they work.
Argyll and Bute Council recognises the numerous benefits of a positive work-life balance to the wellbeing and productivity of our employees. We will take a flexible first approach to requests from our employees to change the way that they work.
Applicants should note that this is a temporary post which may be filled on a secondment basis by an employee wishing to gain experience/career development and will be at the discretion of the employee’s Third Tier Manager.
We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging.
Digital Engagement Services Developer - ARB17851 employer: Argyll & Bute Council
Contact Detail:
Argyll & Bute Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Engagement Services Developer - ARB17851
✨Tip Number 1
Get to know the company! Research Argyll and Bute Council's values and projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to digital engagement and customer support. Think about how your skills in PHP, JavaScript, and Agile methodology can benefit the team and be ready to share examples.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Digital Engagement Services Developer - ARB17851
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. It’s packed with info about what we’re looking for in a Digital Engagement Services Developer. Make sure you understand the key responsibilities and required skills so you can tailor your application accordingly.
Show Off Your Skills: When filling out your application, don’t hold back! Highlight your experience with web development tools like PHP, JavaScript, HTML, and CSS. We want to see how your skills align with our needs, so be specific about your past projects and achievements.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website: Remember, the only way to apply is by clicking the 'Apply Now' button on our website. Don’t send CVs or emails; we won’t accept them. Following the application process as outlined ensures your application gets to us without any hiccups!
How to prepare for a job interview at Argyll & Bute Council
✨Know Your Tech
Make sure you brush up on your knowledge of web development tools and languages like PHP, JavaScript, HTML, CSS, and Git. Being able to discuss your experience with these technologies will show that you're ready to hit the ground running.
✨Understand Agile Methodology
Since the role involves working in an Agile environment, it’s crucial to understand Agile principles. Be prepared to discuss how you've applied Agile practices in past projects and how they can benefit the Customer Engagement Team.
✨Prepare for Scenario Questions
Think about potential scenarios you might face in this role, such as developing user guidance or testing new releases. Prepare examples from your past experiences that demonstrate your problem-solving skills and ability to work collaboratively.
✨Show Your Passion for Community Impact
Argyll and Bute Council is all about making a difference in the community. Be ready to express why you’re passionate about customer engagement and how you can contribute to their Digital First aims. This will help you connect with the interviewers on a personal level.