Administrative Officer - Income Maximisation - ARB17981

Administrative Officer - Income Maximisation - ARB17981

Full-Time 24000 - 28000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Support the Income Maximisation Team with administrative expertise and improve team processes.
  • Company: Join Argyll and Bute Council, a leading employer in Scotland's stunning landscapes.
  • Benefits: Enjoy competitive salary, generous leave, flexible working, and wellness initiatives.
  • Other info: Flexible working arrangements available to support work-life balance.
  • Why this job: Make a real difference in your community while developing your career.
  • Qualifications: No accountancy qualification needed; training provided, but experience in social care finance is a plus.

The predicted salary is between 24000 - 28000 € per year.

Argyll and Bute Council’s income max team are seeking an administrative officer to join their team. This is a permanent full time post working 35 hours per week. This post can be undertaken remotely, however you may be based within an office in the Argyll and Bute area if you wish and whilst much of this role can be carried out remotely, team working in person is a requirement of the post at our offices in Lochgilphead.

The primary purpose of this role is to support the Senior Administrative Assistant by providing technical expertise across all aspects of the Income Maximisation Team and Community Care Finance activities. This involves not only contributing specialist knowledge, but also actively engaging in the processes that promote ongoing improvement within the team. The role will involve conducting management checks to ensure accuracy, quality and compliance within established procedures. You will prepare responses to customer disputes, complaints and appeals and deputise for the senior administrative assistant when necessary in the supervision of accounting assistants in the team.

Whilst an accountancy qualification is not essential, as full training will be provided, it would be advantageous as would previous experience working in a social care finance environment. Please refer to the job description for the full duties of this post.

We offer various benefits to support you, such as a competitive salary, pension scheme, generous leave entitlement, cycle to work scheme, discounts on gym memberships and leisure centres, wellbeing initiatives, and opportunities for learning and career growth. We also embrace a modern approach to work, offering a flexible first approach where possible to requests from our employees to how they work.

Argyll and Bute Council recognises the numerous benefits of a positive work-life balance to the wellbeing and productivity of our employees. We will take a flexible first approach to requests from our employees to change the way that they work. While we must balance such requests with the need to ensure the quality of the important services we deliver are not compromised.

Applicants should note that we are happy to talk about flexible working arrangements.

To apply for this vacancy, please click on the Apply Now button at the top of this page. If you would like clarification on any information contained within the vacancy advert and/or the job description please contact the recruiting manager, who is: David Forshaw, Finance Manager Email: david.forshaw@argyll-bute.gov.uk Reference: ARB17981 / 038931.

Please note that you cannot apply for this vacancy by contacting the recruiting manager, applications must be made by clicking on the Apply Now button at the top of this page. Please also note that we do not accept CVs, only applications completed and submitted via the Apply Now button on this page.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging.

Administrative Officer - Income Maximisation - ARB17981 employer: Argyll & Bute Council

Argyll and Bute Council is an exceptional employer, dedicated to fostering a supportive and dynamic work environment that prioritises employee wellbeing and career development. With a range of benefits including competitive salaries, generous leave entitlements, and flexible working arrangements, we empower our staff to thrive both personally and professionally while contributing to the vibrant communities of Argyll and Bute.

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Contact Detail:

Argyll & Bute Council Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Administrative Officer - Income Maximisation - ARB17981

Tip Number 1

Get to know the team! If you can, reach out to current employees on LinkedIn or other platforms. A friendly chat can give you insights into the company culture and what they really value in a candidate.

Tip Number 2

Prepare for the interview by brushing up on your knowledge of income maximisation and community care finance. Show us that you're not just interested in the role, but that you understand its impact on the community.

Tip Number 3

Practice common interview questions and think about how your past experiences relate to the job. We want to see how you can contribute to our team and help improve our processes.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining our fantastic team at Argyll and Bute Council.

We think you need these skills to ace Administrative Officer - Income Maximisation - ARB17981

Technical Expertise
Management Checks
Accuracy and Quality Assurance
Customer Service Skills
Complaint Resolution
Supervisory Skills
Social Care Finance Knowledge

Some tips for your application 🫡

Read the Job Description Carefully:Before you start your application, take a good look at the job description. It’s packed with info about what we’re looking for, so make sure you understand the role and how your skills fit in.

Tailor Your Application:Don’t just send a generic application! We want to see how your experience and skills match the specific requirements of the Administrative Officer role. Highlight relevant experiences that show you can contribute to our Income Maximisation Team.

Be Clear and Concise:When filling out your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read!

Apply Through Our Website:Remember, the only way to apply is through the 'Apply Now' button on our website. Don’t send CVs or emails; we want to see your application submitted correctly so we can review it properly!

How to prepare for a job interview at Argyll & Bute Council

Know Your Role

Make sure you thoroughly understand the responsibilities of the Administrative Officer position. Familiarise yourself with the Income Maximisation Team's objectives and how your role supports them. This will help you articulate how your skills align with their needs during the interview.

Showcase Your Experience

Even if you don't have an accountancy qualification, highlight any relevant experience in social care finance or administrative roles. Be ready to discuss specific examples where you've contributed to process improvements or managed customer disputes effectively.

Prepare Questions

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the training provided, and how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Emphasise Teamwork

Since the role involves both remote work and in-person collaboration, be prepared to discuss your approach to teamwork. Share examples of how you've successfully worked with others, especially in a hybrid setting, to demonstrate your adaptability and commitment to team goals.