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- Tasks: Support our veterinary team in providing exceptional care to pets.
- Company: Join CVS Group, a leading veterinary services provider in the UK.
- Benefits: Enjoy generous leave, staff discounts, and health benefits.
- Why this job: Make a real difference in animal welfare while working in a supportive environment.
- Qualifications: Strong communication skills and experience in animal care are essential.
- Other info: Permanent role with a 40-hour work week and a weekend rota.
The predicted salary is between 20000 - 24000 £ per year.
Are you passionate about making pets a priority? So are we!
We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Patient Care Assistant at our Argyll practice in Barnstaple, Devon.
You\’ll be joining us on a Permanent basis, working 40 hours per week.
The shift pattern will be: Monday – Friday and a 1:4 share in the weekend rota.
Take a look at the practice; Argyll Veterinary Centre, Barnstaple | The Vet Collection
About CVS:
CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division.
Our success is derived from the passion our people have for animals and for making pets a priority, it\’s what is at the heart of our work, every day.
Take a look at our short film to recognise the remarkable work thatour Vets, Nurses, Care Assistants and Receptionists do on the front line every day in the UK: CVS Ode to Veterinary Professionals
About the role:
The Patient Care Assistant role is one of the foundations of an outstanding veterinary practice, and as a PCA you will be involved in supporting our team of qualified RVNs and Vets to provide outstanding care to our patients.
Some of the duties will include:
- Nursing care to patients
- Assisting Vets and Nurses in restraining animals for treatment
- Cleaning, walking, and feeding of patients
- Preparation of emergency and operating facilities
- General cleaning and maintenance duties
- Running internal lab samples
- Answering emergency calls
- Covering the receptionist desk, including answering queries, booking appointments and taking payments
What we\’re looking for in our Veterinary Patient Care Assistant:
- An excellent communicator with strong empathy
- Excellent customer service skills and experience in dealing with members of the public
- Experience in animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet the welfare needs of animals
- Resilient with the ability to cope with potentially distressing and emotional situations
- A positive attitude and excellent teamwork skills
- Experience in looking after animals in a veterinary environment would be desirable
What we can offer you:
We know that benefits are key and that your personal benefits priorities will differ from others, so please see some of what we offer below:
- Salary will be in line with the National Minimum Wage
- Generous annual leave entitlement of 5 weeks per year plus Bank Holidays
- Buy/sell up to an additional 4 weeks annual leave!
- Staff discount scheme on Veterinary bills and products
- A range of health benefits including private healthcare
- Employee Assistance Programme and access to over 400 Mental Health First-Aiders
- and more!
Or, if easier, you can find a full list by clicking the link here: What We Offer
Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible.
CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.
To apply for this position please click \’Apply Now\’. #J-18808-Ljbffr
Patient Care Assistant employer: Argyll (Braunton)
Contact Detail:
Argyll (Braunton) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Care Assistant
✨Tip Number 1
Familiarise yourself with the specific duties of a Patient Care Assistant. Understanding tasks like nursing care, assisting vets, and handling emergency calls will help you speak confidently about your ability to perform these roles during any interviews.
✨Tip Number 2
Showcase your passion for animal welfare in conversations. Whether it's through volunteering or personal experiences, sharing stories that highlight your commitment to animal care can make a strong impression on the hiring team.
✨Tip Number 3
Network with current employees at the Argyll practice or within CVS Group. Engaging with them can provide insights into the company culture and expectations, which you can leverage during your application process.
✨Tip Number 4
Prepare for potential situational questions by thinking about how you would handle distressing situations involving animals. Being ready to discuss your approach to emotional challenges can demonstrate your resilience and empathy, key traits for this role.
We think you need these skills to ace Patient Care Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Patient Care Assistant. Highlight your passion for animal welfare and any relevant experience in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise your communication skills, customer service experience, and any previous work in a veterinary environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of your experience with animals and how you can contribute to the team at CVS.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Argyll (Braunton)
✨Show Your Passion for Animals
Make sure to express your genuine love for animals during the interview. Share any personal experiences you have with pets or in animal care, as this will demonstrate your commitment to the role and align with the company's values.
✨Highlight Relevant Experience
Discuss any previous experience you have in animal welfare or veterinary settings. Be specific about your responsibilities and how they relate to the duties of a Patient Care Assistant, such as handling, feeding, and caring for animals.
✨Demonstrate Strong Communication Skills
As a Patient Care Assistant, you'll need to communicate effectively with both the veterinary team and pet owners. Prepare examples of how you've successfully communicated in past roles, especially in challenging situations.
✨Prepare for Emotional Scenarios
The role may involve dealing with distressing situations. Think about how you would handle these moments and be ready to discuss your resilience and coping strategies during the interview.