Admin Support Worker - ARB18378 in Helensburgh

Service: Health and Social Care Partnership

The Children and Families Social Work Admin Team in Helensburgh is seeking a well‑organised and professional individual with excellent communication skills and proven experience in a social work environment.

The successful candidate will be proficient in Microsoft 365 and committed to delivering high‑quality administrative support to social workers, team managers, and service managers.

Argyll and Bute is one of Scotland's most stunning areas.

As its award‑winning council, we play a vital part in the day‑to‑day life and long‑term future of our beautiful and diverse communities.

Our unwavering purpose is to make Argyll and Bute the place to be, the place where people want to live, to work and do business.

We are committed to making the council the place to have a great career, by providing excellent benefits and a friendly, dynamic working culture so that each of our 5 000 colleagues can deliver services that help our corner of Scotland thrive.

Join us to make a difference.

This role offers vital administrative support to the Children and Families Social Work Team.

Key duties include managing documentation, taking minutes for child protection and care experienced meetings, facilitating effective communication, and ensuring statutory requirements are met with discretion and professionalism.

The applicant will have a sound understanding of GDPR and be able to process subject access requests (SARs) effectively within timescales.

Responsibilities include co‑ordinating bookings and appointments using the council's booking system, Share Point, and Outlook.

Full training will be provided on key systems and procedures, including the Eclipse the social work recording platform, purchase card usage, and coding transactions within the RBS system.

The qualities below are essential to this admin post. If they sound like you, then you might be who we're looking for.

• Strong organisational skills and attention to detail.
• Excellent communication and interpersonal skills.
• An individual with an unassuming and professional manner and the ability to work effectively under pressure.
• Experience in an administrative role, preferably within a social work or related environment.
• Strong understanding of confidentiality and data security, including the appropriate handling of sensitive and potentially distressing information relating to children and families.
• Proficiency in Microsoft Office 365 (Word, Excel, Outlook) and Sharepoint.

Our employees make good things happen in the day‑to‑day life and for the longer‑term future of Argyll and Bute.

We want you to feel valued working for us.

We offer various benefits to support you, such as a competitive salary, pension scheme, generous leave entitlement, cycle‑to‑work scheme, discounts on gym memberships and leisure centres, wellbeing initiatives, and opportunities for learning and career growth.

We also embrace a modern approach to work, offering a flexible first approach where possible to requests from our employees to how they work.

We care about our people and the world around us and always aim to do the right thing.

From employee recognition schemes to environmental policies we have many initiatives in place to help us look after the things we all care about.

Argyll and Bute Council recognises the numerous benefits of a positive work‑life balance to the wellbeing and productivity of our employees.

We will take a flexible first approach to requests from our employees to change the way that they work.

While we must balance such requests with the need to ensure the quality of the important services we deliver is not compromised, we will ensure that each request is given careful consideration with a view to achieving a positive outcome wherever possible.

This post is temporary until 19/02/2027.

Applicants should note that

• Happy to talk about flexible working arrangements.
• This post is not suitable for job share.
• The Rehabilitation of Offenders Act 1974 (Exclusions and Exceptions) (Scotland) Order 2013, as amended, applies to this post.
• The Council holds a UK Skilled Worker sponsorship licence; however, this role does not meet the Home Office criteria for sponsorship.

Applicants must therefore already have the right to work in the UK.

• This is a temporary post which may be filled on a secondment basis by an employee wishing to gain experience/career development and will be at the discretion of the employee's Third Tier Manager.

If you wish to apply for this post as a secondment, please refer to the secondment guidance.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve.

We pride ourselves on being an employer of choice.

We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging.

To find out more about our commitment to this please visit Equality & Diversity Policy.

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