AI Support Analyst in London

AI Support Analyst in London

London Entry level 30000 - 40000 £ / year (est.) Home office (partial)
Argus Media

At a Glance

  • Tasks: Support colleagues using AI tools like Microsoft Copilot and troubleshoot issues.
  • Company: Join a forward-thinking team at Argus focused on AI and automation.
  • Benefits: Competitive salary, hybrid work, 25 days holiday, and extensive training opportunities.
  • Other info: Great career growth potential into AI, automation, or product roles.
  • Why this job: Gain hands-on experience with AI tools and make a real impact in the workplace.
  • Qualifications: Strong problem-solving skills and a keen interest in AI or automation.

The predicted salary is between 30000 - 40000 £ per year.

We are building a new AI Automation team to help people across Argus use tools like Microsoft Copilot in their day-to-day work. This is an early-career role for someone who is interested in AI, automation, and how technology can improve how people work. You’ll support colleagues as they start using AI tools, helping them troubleshoot issues, improve results, and build simple workflows.

Key Responsibilities

  • Support users with Microsoft Copilot and AI tools
  • Help troubleshoot issues and answer questions
  • Guide users on how to get better results (eg prompts, workflows)
  • Assist with simple automations and agent setups
  • Capture common issues and help improve guidance

Skills and Experience

  • Strong problem‑solving skills
  • Clear communicator
  • Curious and keen to learn
  • Interested in AI or automation

Desirable

  • Some experience using tools like Copilot, ChatGPT, or similar
  • Exposure to Microsoft 365 or automation tools

What You’ll Get

  • Hands‑on experience with AI tools
  • Training and support from experienced team members
  • Exposure to real business use cases
  • Opportunity to grow into AI, automation, or product roles

What’s In It For You

  • Competitive salary and company bonus scheme
  • Group pension scheme
  • Group healthcare and life assurance scheme
  • Hybrid working environment (currently 4 days in office)
  • 25 days annual holiday with incremental increase up to 30 days
  • Subsidised gym membership
  • Season ticket travel loan
  • Cycle to work scheme
  • Flexible benefits platform (ability to buy additional medical cover, life assurance, dental cover, holiday, critical illness, travel insurance & health screening)
  • Extensive internal and external training

AI Support Analyst in London employer: Argus Media

Argus is an exceptional employer for those looking to kickstart their career in AI and automation. With a supportive work culture that prioritises hands-on experience and professional growth, employees benefit from comprehensive training, competitive salaries, and a flexible hybrid working environment. The opportunity to engage with cutting-edge technology while receiving guidance from experienced team members makes Argus a rewarding place to develop your skills and advance your career.
Argus Media

Contact Detail:

Argus Media Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land AI Support Analyst in London

✨Tip Number 1

Network like a pro! Reach out to people in the AI and automation space, especially those who work at Argus. A friendly chat can open doors and give you insights that might just land you an interview.

✨Tip Number 2

Show off your skills! If you've dabbled with Microsoft Copilot or similar tools, create a mini-project or workflow to demonstrate your problem-solving abilities. Share it on LinkedIn or during interviews to stand out.

✨Tip Number 3

Prepare for the interview by brushing up on common AI tools and troubleshooting techniques. We want to see your curiosity and eagerness to learn, so come armed with questions about how Argus uses these technologies!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace AI Support Analyst in London

Problem-Solving Skills
Communication Skills
Curiosity
Interest in AI
Interest in Automation
Experience with Microsoft Copilot
Experience with ChatGPT
Exposure to Microsoft 365
Familiarity with Automation Tools
Ability to Troubleshoot Issues
Guidance on Workflows
Support for Users
Learning Agility

Some tips for your application 🫡

Show Your Passion for AI: When writing your application, let us know why you're excited about AI and automation. Share any personal projects or experiences that highlight your interest in these areas. We love seeing genuine enthusiasm!

Be Clear and Concise: Make sure your application is easy to read. Use clear language and avoid jargon unless it's relevant. We appreciate straightforward communication, so get to the point while showcasing your skills!

Highlight Problem-Solving Skills: Since this role involves troubleshooting, share examples of how you've solved problems in the past. Whether it's a tech issue or a workflow challenge, we want to see your analytical side shine through.

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Argus Media

✨Know Your AI Tools

Familiarise yourself with Microsoft Copilot and other AI tools mentioned in the job description. Be ready to discuss how you've used similar tools or your understanding of their functionalities. This shows your genuine interest in the role and helps you connect with the interviewers.

✨Showcase Your Problem-Solving Skills

Prepare examples of how you've tackled challenges in the past, especially those related to technology or automation. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewers to see your thought process.

✨Communicate Clearly

As a support analyst, clear communication is key. Practice explaining complex concepts in simple terms. During the interview, ensure you articulate your thoughts clearly and ask clarifying questions if needed. This demonstrates your ability to guide users effectively.

✨Express Your Curiosity

Show your enthusiasm for learning about AI and automation. Share any recent articles, courses, or projects you've engaged with that relate to the field. This not only highlights your passion but also aligns with the company's focus on growth and development.

AI Support Analyst in London
Argus Media
Location: London

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