At a Glance
- Tasks: Support colleagues using AI tools like Microsoft Copilot and troubleshoot issues.
- Company: Join a forward-thinking team at Argus focused on AI and automation.
- Benefits: Competitive salary, hybrid work, generous holiday, and extensive training opportunities.
- Other info: Great career growth potential with hands-on experience in real business scenarios.
- Why this job: Dive into the world of AI and make a real difference in how people work.
- Qualifications: Strong problem-solving skills and a curiosity for AI and automation.
The predicted salary is between 30000 - 40000 £ per year.
We are building a new AI Automation team to help people across Argus use tools like Microsoft Copilot in their day-to-day work. This is an early-career role for someone who is interested in AI, automation, and how technology can improve how people work. You’ll support colleagues as they start using AI tools, helping them troubleshoot issues, improve results, and build simple workflows.
Key Responsibilities
- Support users with Microsoft Copilot and AI tools
- Help troubleshoot issues and answer questions
- Guide users on how to get better results (eg prompts, workflows)
- Assist with simple automations and agent setups
- Capture common issues and help improve guidance
Skills and Experience
- Strong problem‑solving skills
- Clear communicator
- Curious and keen to learn
- Interested in AI or automation
Desirable
- Some experience using tools like Copilot, ChatGPT, or similar
- Exposure to Microsoft 365 or automation tools
What You’ll Get
- Hands‑on experience with AI tools
- Training and support from experienced team members
- Exposure to real business use cases
- Opportunity to grow into AI, automation, or product roles
What’s In It For You
- Competitive salary and company bonus scheme
- Group pension scheme
- Group healthcare and life assurance scheme
- Hybrid working environment (currently 4 days in office)
- 25 days annual holiday with incremental increase up to 30 days
- Subsidised gym membership
- Season ticket travel loan
- Cycle to work scheme
- Flexible benefits platform (ability to buy additional medical cover, life assurance, dental cover, holiday, critical illness, travel insurance & health screening)
- Extensive internal and external training
AI Support Analyst employer: Argus Media
Argus is an excellent employer for those looking to kickstart their career in AI and automation. With a supportive work culture that prioritises hands-on experience and professional growth, employees benefit from comprehensive training, a competitive salary, and a flexible hybrid working environment. The opportunity to engage with cutting-edge technology while enjoying generous holiday allowances and wellness benefits makes Argus a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land AI Support Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the AI and automation space, especially those who work at Argus. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! If you've dabbled with tools like Microsoft Copilot or ChatGPT, create a mini-project or workflow to demonstrate your understanding. Share it during interviews to impress the hiring team.
✨Tip Number 3
Prepare for the unexpected! Brush up on common troubleshooting scenarios related to AI tools. Being able to confidently tackle these questions will show you're ready to support users effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace AI Support Analyst
Some tips for your application 🫡
Show Your Enthusiasm for AI:Let us know why you're excited about AI and automation! Share any personal projects or experiences you've had with tools like Microsoft Copilot or ChatGPT. We love seeing your passion shine through!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language to explain your skills and experiences. We appreciate a well-structured application that gets straight to the point!
Highlight Problem-Solving Skills:Since this role is all about troubleshooting and helping others, make sure to showcase your problem-solving abilities. Share examples of how you've tackled challenges in the past, especially related to tech!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Argus Media
✨Know Your AI Tools
Familiarise yourself with Microsoft Copilot and other AI tools mentioned in the job description. Be ready to discuss how you've used similar tools or your understanding of their functionalities. This shows your genuine interest in the role and helps you connect with the interviewers.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in the past, especially those related to technology or automation. Think about specific situations where you helped someone troubleshoot an issue or improved a process. This will demonstrate your strong problem-solving skills, which are crucial for this role.
✨Communicate Clearly
Practice explaining complex concepts in simple terms. Since you'll be guiding users on AI tools, being a clear communicator is key. You might want to do a mock interview with a friend to refine your ability to convey information effectively.
✨Express Your Curiosity
During the interview, share your enthusiasm for learning about AI and automation. Ask insightful questions about the team’s projects or future developments in AI at Argus. This not only shows your interest but also helps you gauge if the company aligns with your career aspirations.
