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For Companies At a Glance
- Tasks: Manage supplier performance and ensure seamless service delivery in a dynamic environment.
- Company: Join a leading firm with a focus on innovation and collaboration.
- Benefits: Enjoy a competitive salary, car allowance, annual bonus, and hybrid work model.
- Why this job: Make a real impact by optimising supplier relationships and driving continuous improvement.
- Qualifications: Experience in supplier management and strong communication skills are essential.
- Other info: Great opportunity for career growth in a complex, multi-stakeholder organisation.
The predicted salary is between 36000 - 60000 Ā£ per year.
We are seeking an experienced Supplier Business Manager to play a key role in managing a critical supply chain within a complex, regulated service environment. This is a high-impact role focused on ensuring supplier performance, managing risk, and maintaining continuity of frontāline services for customers.
You will act as the primary interface between the business and its suppliers, balancing customer demands and internal priorities while building strong, collaborative supplier relationships. You will also provide insight to inform future procurement and supply chain strategy.
The Role
As a Supplier Business Manager, you will be accountable for supplier performance across the full lifecycle and will act as a trusted partner to both internal stakeholders and external suppliers. Key responsibilities include:
- Managing suppliers through their lifecycle, including onboarding, operational management and offboarding
- Leading supplier performance management, risk management and issue resolution
- Ensuring clear and robust performance delivery plans are in place across all elements of the balanced scorecard
- Owning Monthly Supplier Review (MSR) reporting, ensuring performance data is accurate, meaningful and timely
- Working collaboratively with internal teams to ensure demand forecasts are understood and aligned across contracts
- Triangulating business and supplier data to ensure invoicing aligns with actual performance
- Supporting timely and accurate payment of supplier invoices in line with contractual terms
- Owning inālife budget forecasting and supporting variation mitigation plans with clear reporting
- Implementing and maintaining supplier contract and performance governance frameworks
- Acting as the dayātoāday point of contact and first escalation for supplier issues
- Supporting audits, assurance activities and dispute resolution
- Driving continuous improvement initiatives across cost, service quality and risk
- Gathering customer and market insight on capability and technology to inform business decisions and future procurement
About You
You will bring a strong background in supplier or contract management within a serviceāled environment and be comfortable operating in a complex, multiāstakeholder organisation.
Essential skills and experience
- Experience working in a serviceābased contract environment (experience in sectors such as energy, telecoms or regulated services is desirable)
- Strong understanding of supplier management, performance management and issue resolution
- Experience managing supplier budgets, forecasting and financial performance
- Strong negotiation, conflict management and problemāsolving capability
- Excellent communication skills, with the ability to translate complex issues into clear, concise messages for senior audiences
- A proactive, detailāoriented approach with a strong focus on outcomes and continuous improvement
If interested, please get in contact with Abigail Bailey ā Abigail.bailey@arguilesearch.com
Supplier Business Manager in London employer: Arguile Search
Contact Detail:
Arguile Search Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Supplier Business Manager in London
āØTip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Supplier Business Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
āØTip Number 2
Prepare for interviews by researching the company and its suppliers. Understand their challenges and think about how your experience can help them improve supplier performance and manage risks. This will show you're not just another candidate, but someone who genuinely cares about their success.
āØTip Number 3
Practice your negotiation skills! As a Supplier Business Manager, you'll need to demonstrate strong negotiation capabilities. Role-play with a friend or mentor to get comfortable discussing terms and resolving conflicts effectively.
āØTip Number 4
Don't forget to apply through our website! We love seeing candidates who take the initiative to connect directly with us. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Supplier Business Manager in London
Some tips for your application š«”
Tailor Your CV: Make sure your CV speaks directly to the Supplier Business Manager role. Highlight your experience in supplier management and any relevant achievements that showcase your skills in performance management and issue resolution.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Mention specific experiences that align with our needs, like managing supplier relationships or driving continuous improvement initiatives.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and donāt shy away from sharing examples of how you've effectively communicated complex issues to senior audiences.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you donāt miss out on any important updates!
How to prepare for a job interview at Arguile Search
āØKnow Your Suppliers
Before the interview, research the suppliers relevant to the role. Understand their strengths, weaknesses, and how they fit into the supply chain. This will help you demonstrate your knowledge and show that you're proactive about supplier management.
āØShowcase Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully resolved supplier issues or improved performance. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
āØUnderstand Performance Metrics
Familiarise yourself with key performance indicators (KPIs) used in supplier management. Be ready to discuss how you would implement and monitor these metrics to ensure supplier performance aligns with business goals.
āØCommunicate Clearly
Practice articulating complex ideas in a simple way. Since you'll be dealing with various stakeholders, being able to translate technical jargon into clear messages is crucial. Consider doing mock interviews to refine your communication style.
