Customer Advisor in Stockport

Responsibilities

• Ensure customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shop floor and at the collection counter.
• Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products, and process refunds.
• Keep the stock room neat and tidy, and restock products from deliveries.
• Be present on the shop floor helping customers with questions and providing advice on a wide range of products.
• Build great knowledge about our products, services and promotions to help provide recommendations.

What makes a great Argos Colleague

• Friendly and welcoming with a genuine enthusiasm for helping customers.
• Comfortable talking to customers about our financial services when buying certain products.
• Happy working in a fast‑paced, physical and high‑energy environment, and thrives in being part of a team.
• Always prepared to work flexibly and productively to a high standard across the store when needed – you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things.
• Embraces using new digital tools and technology to do your job brilliantly.
• Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers.

Eligibility

• Must be above the school‑leaver age in your country.
• Must have Right to Work eligibility in the UK.
• Most roles are part‑time working across a variety of shifts, including weekdays and weekends. Hours will be scheduled to fit around your availability and may vary from week to week.

Inclusion and Support

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. Our colleagues may be entitled to a range of enhanced discretionary leave for families, support for carers, and an opportunity to access development memberships, mentoring, training and career progression pathways. We celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. As a Disability Confident Leader, all candidates will have an opportunity to be offered an interview through our online assessment which prioritises those candidates who best match the role. Reasonable adjustments during application and interview stages are welcomed.

Benefits

• Discount card – 10% off at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury's every Friday and Saturday, and 15% off at Argos every pay day.
• Free food and hot drinks – provided for colleagues in all stores.
• Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave.
• Pension – we match between 4‑7.5% of your pension contributions.
• Sainsbury's share schemes – buy Sainsbury's shares at discounted prices.
• Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
• Wellbeing support – including free access to the Employee Assistance Programme, a confidential service providing support and guidance on a wide range of issues.