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- Tasks: Deliver top-notch customer service and assist with online orders in a vibrant store environment.
- Company: Join the friendly team at Argos, where customer satisfaction is our priority.
- Benefits: Enjoy discounts, free food, generous holiday entitlement, and pension contributions.
- Other info: Flexible part-time roles with opportunities for growth and learning.
- Why this job: Be part of a dynamic team and make a real difference in customers' shopping experiences.
- Qualifications: Must be above school-leaver age and eligible to work in the UK.
The predicted salary is between 10 - 12 £ per hour.
As a Customer Advisor, you'll provide the very best experience for our customers when they visit our stores to shop or collect their online orders.
Responsibilities
- Deliver excellent customer service at the tills, on the shopfloor, and at the collection counter, ensuring a great shopping experience.
- Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products, and process refunds.
- Maintain a neat and tidy stock room, and restock products from deliveries.
- Assist customers on the shop floor with questions and provide advice on a wide range of products.
- Build comprehensive knowledge of our products, services, and promotions to offer informed recommendations.
What makes a great Argos colleague
- Friendly and welcoming with genuine enthusiasm for helping customers.
- Comfortable discussing our financial services with customers when purchasing certain products.
- Thrives in a fast‑paced, physical, and high‑energy environment while working effectively as part of a team.
- Prepared to work flexibly and productively to a high standard across the store, with opportunities to learn, develop and try new things.
- Embraces using new digital tools and technology to do the job brilliantly.
- Holds great attention to detail, keeping the store clean and clutter‑free to create the best shopping experience.
Eligibility and Qualifications
- Must be above the school‑leaver age in your country.
- Must have Right to Work eligibility in the UK.
- Roles are typically part‑time across a variety of shifts, including weekdays and weekends; hours will be scheduled to fit your availability and may vary from week to week.
Benefits
- Discount card – 10% off at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury's every Friday and Saturday, and 15% off at Argos every pay day.
- Free food and hot drinks provided for colleagues in all our stores.
- Generous holiday entitlement based on the hours you work, plus maternity and paternity leave.
- Pension – we’ll match between 4-7.5% of your pension contributions.
- Sainsbury's share schemes – buy Sainsbury's shares at discounted prices.
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
- Wellbeing support – including free access to our Employee Assistance Programme, a confidential service providing support and guidance on a wide range of issues.
Customer Advisor in Hampshire employer: Argos Limited
Contact Detail:
Argos Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor in Hampshire
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Argos and its products. This will help you answer questions confidently and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist customers or handle complaints. Role-playing with a friend can help you feel more prepared and relaxed during the real deal.
✨Tip Number 3
Show off your enthusiasm! When you’re chatting with us during the interview, let your passion for helping customers shine through. A friendly attitude goes a long way in making a great impression.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of questions ready about the role or the team. It shows you’re engaged and keen to learn more about what it’s like to work at Argos.
We think you need these skills to ace Customer Advisor in Hampshire
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you genuinely enjoy helping people and creating a great shopping experience.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles where you've provided excellent customer service or worked in a fast-paced environment, as this is key for us.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you'd be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Argos Limited
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products and services offered by the company. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about times when you went above and beyond to help a customer, as this aligns perfectly with what they’re looking for in a Customer Advisor.
✨Embrace the Team Spirit
Since teamwork is key in this role, be ready to discuss how you work well with others. Share stories that highlight your ability to collaborate and support your colleagues, especially in a fast-paced environment.
✨Be Enthusiastic and Friendly
During the interview, let your personality shine through! A friendly and welcoming attitude can make a huge difference. Show your enthusiasm for helping customers and your willingness to learn and adapt to new challenges.