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- Tasks: Deliver top-notch customer service and assist with online order collections.
- Company: Join a friendly team at Argos, part of Sainsbury's family.
- Benefits: Enjoy discounts, free food, generous holidays, and wellbeing support.
- Other info: Flexible part-time roles available with varied shifts to fit your schedule.
- Why this job: Be part of a dynamic environment where you can learn and grow.
- Qualifications: Must be above school-leaver age and eligible to work in the UK.
The predicted salary is between 10 - 12 £ per hour.
As a Customer Advisor, you'll provide the very best experience for our customers when they visit our stores to shop or collect their online orders.
Responsibilities
- Deliver excellent customer service at the tills, on the shopfloor, and at the collection counter, ensuring a great shopping experience.
- Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products, and process refunds.
- Maintain a neat and tidy stock room, and restock products from deliveries.
- Assist customers on the shop floor with questions and provide advice on a wide range of products.
- Build comprehensive knowledge of our products, services, and promotions to offer informed recommendations.
What makes a great Argos colleague
- Friendly and welcoming with genuine enthusiasm for helping customers.
- Comfortable discussing our financial services with customers when purchasing certain products.
- Thrives in a fast‑paced, physical, and high‑energy environment while working effectively as part of a team.
- Prepared to work flexibly and productively to a high standard across the store, with opportunities to learn, develop and try new things.
- Embraces using new digital tools and technology to do the job brilliantly.
- Holds great attention to detail, keeping the store clean and clutter‑free to create the best shopping experience.
Eligibility and Qualifications
- Must be above the school‑leaver age in your country.
- Must have Right to Work eligibility in the UK.
- Roles are typically part‑time across a variety of shifts, including weekdays and weekends; hours will be scheduled to fit your availability and may vary from week to week.
Benefits
- Discount card – 10% off at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury's every Friday and Saturday, and 15% off at Argos every pay day.
- Free food and hot drinks provided for colleagues in all our stores.
- Generous holiday entitlement based on the hours you work, plus maternity and paternity leave.
- Pension – we’ll match between 4-7.5% of your pension contributions.
- Sainsbury's share schemes – buy Sainsbury's shares at discounted prices.
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
- Wellbeing support – including free access to our Employee Assistance Programme, a confidential service providing support and guidance on a wide range of issues.
Customer Advisor employer: Argos Limited
Contact Detail:
Argos Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Argos and its products. This will help you answer questions confidently and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist customers and how you'd handle them. Role-playing with a friend can help you feel more prepared and relaxed during the real deal.
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and presentable. It shows that you care about the role and are ready to represent Argos in a professional manner.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Advisor
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that genuine enthusiasm for helping customers and making their shopping experience the best it can be.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles where you’ve provided excellent customer service or worked in a fast-paced environment, as this is what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Argos Limited
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products and services offered by the company. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about situations where you went above and beyond to help a customer, as this will demonstrate your enthusiasm for helping others.
✨Embrace the Team Spirit
Since teamwork is crucial in a fast-paced environment, be ready to discuss how you work well with others. Share specific instances where you collaborated with colleagues to achieve a common goal or improve customer satisfaction.
✨Be Ready for Role-Play Scenarios
Interviews for customer-facing roles often include role-play scenarios. Practice handling common customer queries or complaints, as this will help you feel more comfortable and showcase your problem-solving skills during the interview.