Store Manager – Dundee
Store Manager – Dundee

Store Manager – Dundee

Dundee Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire a team to achieve sales targets and provide excellent customer service.
  • Company: Join Argento, a leading fashion jeweller with over 25 stores in the UK and Ireland.
  • Benefits: Enjoy generous discounts, bonuses, pension schemes, and fantastic training opportunities.
  • Why this job: Be part of a new store opening, drive sales, and create unforgettable customer experiences.
  • Qualifications: 2+ years of retail management experience, strong leadership skills, and a passion for jewellery.
  • Other info: Full-time role with varied shifts; perfect for those seeking career progression.

The predicted salary is between 30000 - 42000 £ per year.

We are hiring

Coming Soon – Nomination Italy monobrand store opening in Overgate, Dundee.

Argento Contemporary Jewellery Ltd is delighted to announce that we are opening a Nomination Italy monobrand store.

Argento is one of the UK and Irelands leading fashion jewellers. With over 20 years’ experience, we know what we’re talking about when it comes to jewellery! The first Argento store opened in Belfast in 1997 that has grown to have more than 25 stores throughout the UK and Ireland and a thriving website that offers worldwide delivery.

We are excited to announce that we are OPENING a new Nomination Italy mono-brand store in Overgate Shopping Centre, Dundee in 2025.

We are currently seeking a pro-active, results driven Store Manager to join the team in our new Nomination Italy monobrand store

Contract: Permanent, full-time role, 40 hours a week on a varied shift basis, including day, evening and weekend shifts.

BENEFITS

• Generous employee discount (after 3 months service of 6-month probation)

• Target related store bonus scheme

• Auto-enrolment pension scheme

• Excellent training programmes including brand training

• Fantastic incentives throughout the year

• Fantastic opportunities to progress within the Company

Job Summary

Reporting to the Area Manager, the Store Manager is responsible for leading and inspiring the team to sell, providing the highest level of service to the customer in a luxurious environment. Aligning with the Assistant Manager, to deliver expected excellence in store performance, store operations, and achieving our business goals. As Store Manager, you will be required to become a keyholder, which full training will be provided for.

Responsibilities include:

  • Coaching and motivating the team to achieve store targets; driving sales and footfall
  • Optimise sales through effective customer service and selling techniques
  • Customer service; create an engaging environment for customers, managing all customer concerns in a calm, efficient and helpful manner and processing all customer orders and returns
  • Keyholder responsibilities, including opening and closing store, cashing up and taking off tills, checking floats, completing safe drops, checking all systems are operational.
  • Manage rotas, payroll and headcount in line with forecasts, costs and budgets
  • Plan and implement shop merchandising, layout and customer traffic flow so as to maximise sales, customer satisfaction, appearance, image and ergonomics for customers
  • Plan, forecast, report on sales, costs and business performance according to company requirements
  • Banking responsibilities; reconcile daily sales and petty cash and manage gift card process
  • Plan, prep and manage stock takes and launch of sale
  • Recruit the right calibre of candidates to minimise staff turnover
  • Manage and motivate staff, train and develop staff according to company policies and procedures
  • Promote a culture of development acting as a role model and coaching and developing the team to maximise individual potential
  • Minimise stock loss by ensuring all company security policies and procedures are implemented correctly and followed
  • Create and maintain a healthy and safe working environment for customers and staff ensuring the store is compliant with all health and safety regulations and company policies

THE INDIVIDUAL

The Store Manager is responsible for the stores overall commercial success. You will be responsible for managing the Assistant Manager and a team of Sales Advisors. You will be expected to have a strong retail floor presence, educating and influencing the store, so enjoying this environment is vital.You will be a highly capable leader who will confidentially coach the team to provide customers with an unforgettable in-store experience.

If you are an Assistant Manager looking for career progression or a Store Manager looking for a fresh challenge, then this could be the opportunity for you.

An ideal candidate will have:

  • You have a minimum of 2+ years’ recent experience in managing a high-volume store
  • Previous management experience with a leading brand or luxury retailer is preferred
  • Experience in leading and developing a large team, ideally in a similar retail environment
  • Inspirational and motivational leadership style, experience in driving sales and profitability in store
  • You have experience within a KPI driven environment and understand how to drive these for ongoing growth and success
  • Proven track record of leadership and coaching of high-performing teams
  • Ability to work with POS systems, Microsoft applications and portable devices
  • Awareness of priority management within a store environment
  • Experience in recruitment, onboarding, and training of all new team members
  • Conducting performance reviews and upskilling team
  • Strong verbal and written communications skills
  • Understanding of profit and loss and the factors that can be influenced at store management level
  • Ability to provide constructive feedback to management
  • Experience in executing company visual merchandising standards
  • Passionate about jewellery and customer service
  • Effective communication skills with the ability to adapt style depending on the situation
  • Well presented with a positive, pro-active and professional approach

If you are looking for a new challenge and you thrive on inspiring a high performing team to beat their targets and provide world-class service then we\’d love to have you join us.

How to apply

Either:

– visit our Argento careers page to apply and upload your CV, or

– email your CV & Cover Letter for consideration to

All applications must be submitted before the closing date

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Store Manager – Dundee employer: Argento

Argento Contemporary Jewellery Ltd is an exceptional employer, offering a vibrant work culture in the heart of Dundee's Overgate Shopping Centre. With a strong focus on employee development, generous benefits including a store bonus scheme and extensive training programmes, we empower our team to thrive in a luxurious retail environment while enjoying opportunities for career progression within our expanding company. Join us to be part of a passionate team dedicated to delivering unforgettable customer experiences in the world of fashion jewellery.
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Contact Detail:

Argento Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager – Dundee

Tip Number 1

Familiarise yourself with the Nomination Italy brand and its product range. Understanding their unique selling points and customer base will help you demonstrate your passion for the brand during interviews.

Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed teams in high-pressure retail environments. Be ready to discuss specific strategies you've used to motivate staff and drive sales.

Tip Number 3

Research the latest trends in jewellery retail and customer service excellence. Being knowledgeable about current market trends can set you apart as a candidate who is proactive and forward-thinking.

Tip Number 4

Network with current or former employees of Argento or similar retailers. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.

We think you need these skills to ace Store Manager – Dundee

Leadership Skills
Sales Management
Customer Service Excellence
Team Coaching and Development
Performance Management
Retail Operations Management
Visual Merchandising
Financial Acumen
Inventory Management
Conflict Resolution
Effective Communication
Time Management
Proficiency in POS Systems
Staff Recruitment and Onboarding
Health and Safety Compliance

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly in high-volume stores. Emphasise your leadership skills and any achievements related to sales targets and team development.

Craft a Compelling Cover Letter: In your cover letter, express your passion for jewellery and customer service. Mention specific examples of how you've motivated teams and driven sales in previous roles, aligning your experiences with the responsibilities outlined in the job description.

Showcase Your Leadership Style: During the application process, be prepared to discuss your leadership style. Highlight how you inspire and coach your team, and provide examples of how you've successfully managed staff performance and development.

Highlight Relevant Skills: Ensure you mention your familiarity with POS systems, Microsoft applications, and your understanding of profit and loss management. These skills are crucial for the Store Manager role and should be clearly stated in both your CV and cover letter.

How to prepare for a job interview at Argento

Show Your Passion for Jewellery

Make sure to express your enthusiasm for jewellery during the interview. Share any personal experiences or stories that highlight your love for the industry, as this will resonate well with the hiring team at Argento.

Demonstrate Leadership Skills

Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you motivated your team to achieve targets or improved store performance, as this is crucial for the Store Manager role.

Understand Key Performance Indicators (KPIs)

Familiarise yourself with common retail KPIs and be ready to discuss how you've used them to drive sales and profitability in previous roles. This shows that you understand the business side of retail management.

Prepare for Customer Service Scenarios

Think of examples where you've handled customer complaints or created a positive shopping experience. Being able to articulate your approach to customer service will demonstrate your fit for creating an engaging environment in the new store.

Store Manager – Dundee
Argento
A
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