At a Glance
- Tasks: Lead and inspire a retail team to deliver exceptional customer experiences.
- Company: Join Argento, one of the UK and Ireland’s leading fashion jewellers.
- Benefits: Generous employee discount, monthly bonuses, and comprehensive training.
- Other info: Exciting career progression opportunities in a dynamic environment.
- Why this job: Grow your leadership skills and make a real impact in retail.
- Qualifications: 1+ years in retail management with strong customer service skills.
The predicted salary is between 28704 - 28704 £ per year.
Step up. Stand out. Grow with Argento. Are you an ambitious retail leader ready to make an impact? We’re looking for an enthusiastic and driven Assistant Store Manager to join our Argento store in Newry, supporting the Store Manager to inspire the team, deliver exceptional customer experiences and drive strong store performance. This is an exciting opportunity to develop your leadership skills, take greater ownership and build your retail management career with one of the UK and Ireland’s leading fashion jewellers.
The Role
- Location: Argento, Unit 7A, Buttercrane Centre, Newry, BT35 8HJ
- Contract: 40 hours Per Week, Permanent Contract (varied shift including Weekdays, evening and weekend shifts)
Reward Package
- Salary: £28,704 per annum
- Bonus: Achievable performance target bonus
- Generous employee discount after successful completion of probation
- Monthly bonus scheme
- NEST Pension Scheme
- Comprehensive training and development programmes
- Brand-specific product training
- Regular staff incentives and competitions
- Career progression opportunities within a growing business
About the Role
Working alongside the Store Manager, you’ll help lead and inspire the team to deliver exceptional customer experience in a luxurious retail environment. You’ll support store performance, day-to-day operations, and the achievement of business goals, while setting the standard on the shop floor. As part of your role, you will also become a keyholder and receive training in ear piercing, one of our most popular in-store services.
What You’ll Be Doing
- Leading & Developing the Team
- Act as a role model and brand ambassador at all times
- Coach and motivate the team to achieve store targets and maximise individual potential
- Support recruitment, onboarding, training and performance development
- Help maintain high standards of conduct and job performance
- Driving Sales & Customer Experience
- Drive sales and footfall through effective selling techniques and excellent customer service
- Create consistently exceptional customer experience
- Identify opportunities to improve store performance and achieve targets
- Deal with customer concerns professionally, calmly and efficiently
- Supporting Store Operations
- Support the Store Manager with the day-to-day running of the store
- Carry out keyholder duties including opening and closing, till procedures, floats and safe drops
- Review rotas to help maintain appropriate staffing levels
- Complete deliveries, stock transfers, banking and store administration
- Plan and support stock takes and sale launches
- Maintain a healthy, safe and compliant environment for customers and colleagues
- Commercial & Visual Standards
- Support sales, cost and business performance reporting
- Implement shop merchandising, layout and customer flow to maximise sales and customer satisfaction
- Maintain company visual merchandising, stock control and security standards
What We’re Looking For
We’re looking for someone who enjoys being present on the retail floor, can positively influence a team and is motivated by delivering great results and excellent service.
Skills & Experience
- 1+ years’ supervisory or management experience in a high-volume retail store
- Experience serving customers in a high-footfall environment
- Experience coaching and developing a team in retail
- A motivational leadership style with experience driving sales and profitability
- Experience working with KPIs and understanding how to drive performance
- Experience with recruitment, onboarding and training
- Strong customer service, written and verbal communication skills
- Confidence using POS systems, Microsoft applications and portable devices
- Experience delivering visual merchandising standards
- Ability to work under pressure, prioritise effectively and adapt your communication style
- A positive, proactive and professional approach
- A passion for jewellery and customer service
- Desirable: Previous experience with a leading brand or luxury retailer.
Why Join Argento?
If you’re looking for a new challenge and thrive on inspiring a high-performing team to beat targets and provide world-class service, we’d love to have you join us.
How to Apply
Please submit your CV and cover letter to recruitment@argento.com, outlining how you meet the criteria before the closing date.
Closing Date: Monday, 09th November 2026
Applications submitted following the closing date will not be considered.
Assistant Store Manager – Argento Newry employer: Argento
Argento is an exceptional employer, offering a vibrant work culture where creativity and passion for fashion jewellery thrive. With generous employee discounts, target-based bonuses, and excellent training programmes, employees are empowered to grow and excel in their roles. Located in Lisburn, the company provides unique opportunities for career advancement while fostering a supportive team environment that celebrates individual contributions and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager – Argento Newry
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Argento, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Argento!
We think you need these skills to ace Assistant Store Manager – Argento Newry
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Argento, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Argento and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Argento that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Argento
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
