Sales Advisors – Nomination – The Gyle, Edinburgh

We are currently seeking a pro-active, highly motivated Sales Advisors to join the team in our Nomination Italy mono-brand store in The Gyle Shopping Centre, Gyle Ave, Edinburgh EH12 9JY.

Contract: Full-time & Part-time contracts (Hours of work will be week on a variable shift basis inclusive of weekdays, weekends, early morning, and evenings)

Salary: National Minimum Wage

THE REWARD

• Generous employee discount (after 3 months service of 6-month probation)
• Target related store bonus scheme
• Auto-enrolment pension scheme
• Excellent training programmes including brand training
• Fantastic incentives throughout the year
• Fantastic opportunities to progress within the Company

Job Summary

To contribute in all ways to the effective day-to-day running of the store by providing an excellent service to customers; being at all times helpful, cheerful and knowledgeable about the products. You will be responsible for assisting your colleagues and management team in daily tasks, such as sales, stock control and excellent customer service. Day to day, you will be responsible for achieving set targets, identifying and maximising on opportunities, whilst providing excellent customer service. You may be required to become a keyholder, for which full training will be provided.

Responsibilities include:

• Providing exceptional customer services at all times, optimising sales through effective customer service and selling techniques
• Keyholder responsibilities, including opening and closing store
• Deal with customer concerns in a professional, calm, efficient and helpful manner
• Supporting the management team with the day to day running of the store
• Process till transactions effectively, accurately and efficiently; manage queues, as necessary
• Operating the tills, handling financial transactions including refunds and following cashing up procedures
• Assisting with deliveries; unpack deliveries and check dispatch notes in accordance with company procedures
• Merchandising and replenishing stock as required, whilst maintaining high shop floor standards
• Assist with stock takes and launch of sale
• Minimise stock loss by ensuring all company security policies and procedures are implemented correctly and followed
• Create and maintain a healthy and safe working environment for customers and staff ensuring the store is compliant with all health and safety regulations and company policies
• Display a high standard of conduct, performance and behaviour at all times, in line with company guidelines, policy and procedure
• Flexibility in changing working days with notice, to meet operational or other seasonal needs

THE INDIVIDUAL

The ideal candidate will be a positive and dedicated team player who is open to learning product knowledge and put training into practice. Providing customers with an unforgettable in-store experience.

The successful candidate will have:

• Previous retail experience in a similar environment
• Passionate about Jewellery and customer service
• Previous experience and ability to work towards targets
• Must be helpful, polite, passionate and service minded
• Experience in the use of Microsoft office packages and EPOS systems
• High energy level and enthusiastic
• Must be able to work as part of a team
• Well presented with a positive, pro-active and professional approach
• Ability to initiate contact and communication
• High levels of accuracy and use of grammar
• Must be fully flexible to work a varied shift pattern, including day, evening and weekend shifts, and additional hours during peak trading times

Desirable

• 5 GCSEs (or equivalent) including English and Maths
• Previous retail experience in a luxury retail environment
• Interested in the latest trends and designs

If you are looking for a new challenge and feel you have the relevant experience, then we would love to hear from you!

To Apply: Please submit a copy of your CV and Cover Letter to recruitment@argento.com for consideration, detailing how you meet the criteria before the closing date. Please include in your CV/cover letter, your availability and the contract that you are interested in.

Closing Date: Friday, 20th March 2026 at 12:00PM

Applications submitted following the closing date will not be considered.