At a Glance
- Tasks: Support the Underwriting Team with data input and quality checking tasks.
- Company: Join Argenta Group, a leading player in the Lloyd’s market with a global presence.
- Benefits: Gain valuable experience in a dynamic environment with a supportive team culture.
- Other info: Flexible working environment with opportunities for personal and professional growth.
- Why this job: Kickstart your career in the insurance industry while developing essential operational skills.
- Qualifications: Attention to detail, teamwork, and a willingness to learn about the insurance sector.
The predicted salary is between 30000 - 40000 £ per year.
About Argenta Group is headquartered in London and has a presence in Australia, employing circa 300 people globally. We are proud of our unique and rich history of trading in the Lloyd’s market, both as a Syndicate and Members’ Agency, and to be part of the Hannover Re Group. Our long-standing workforce are our greatest asset; the expertise and knowledge they bring has resulted in our successful track record and continues to shape our future growth strategy.
About the role - This is a 12 month Fixed Term Contract opportunity. The Operations Coordinator is part of the Data Input and Quality Team within Operations’ Centralised Services Team. The team will perform post-bind administrative tasks in support of the Underwriting Team. The team will input data in a timely, accurate manner, as well as check the accuracy of such input for a sub-set of their activities. To ensure that activities are performed in the most accurate, streamlined manner, team members will be aligned to Underwriting Divisions. The Operations Coordinator will be trained to perform tasks across the maximum number of classes of business to provide cover within the team; there will be a primary, division-based alignment.
Your key responsibilities will involve:
- Input and quality checking of risk entry.
- Processing of endorsements:
- Assessment with the appropriate filing of non-material endorsements.
- Assessment with the required system input for material endorsements.
- Quality checking that the correct assessment was made re non-material/material endorsements and the accuracy of the input of material endorsements.
- Processing of Credit Control queries.
- Processing of Underwriting Syndicate Messages (USMs).
Each team member will perform a blend of tasks as scheduled by the team manager to ensure maximum engagement and development. Undertake any other related duties as may be reasonably required.
Working for a regulated Company, you will be expected to perform your duties to the highest of standards, in accordance with the following Conduct Rules as specified by the FCA:
- You must act with integrity.
- You must act with due care, skill and diligence.
- You must be open and co-operative with the FCA, PRA and other regulators.
- You must pay due regard to the interests of customers and treat them fairly.
- You must observe proper standards of market conduct.
Skills & Experience:
- Ability to work as part of a team with a high level of attention to detail and processing work accurately within a measured environment.
- To develop knowledge and understanding of the insurance industry and the nuances of the work (mainly regarding variations across classes of business).
- Flexible approach to support the team as a whole during times of high volumes that will challenge team resourcing, e.g. supporting divisional work outside of the primary alignment.
- To develop a strong capability in raising any appropriate questions to underwriters in the most informed, streamlined manner in the course of progressing pieces work.
- Ability to perform activities to strict Service Level Agreement (SLA) timeliness and accuracy targets overseen by the team’s manager.
- Demonstrate the ability to perform individual tasks to a consistent high standard.
- To develop and maintain an understanding of the core operational skills of capacity management, process management, process improvement.
- Proficiency in relevant Microsoft systems.
- Ability to prioritise tasks and manage time effectively in a fast-paced and time pressured environment.
- Capable of developing and maintaining effective relationships at all levels.
Behaviours:
- Supporting each other: Treat each other with dignity and respect, valuing our differences, so we can all be ourselves and achieve our goals.
- Generating creative solutions: We do not settle for things that are not right; we do not walk by, we seek creative solutions.
- Owning the delivery: We set clear objectives and deadlines; we are accountable and own the delivery end to end, knowing others will too.
- Being Committed: High performing professionals, recognising the importance of wellbeing and balance in our lives.
- Building longstanding relationships: Collaboration with our clients and those we work with is key; we work as a team to ensure the best outcomes.
Operations Coordinator in London employer: Argenta Group
Argenta Group is an exceptional employer, offering a supportive and collaborative work culture that values diversity and encourages professional growth. As an Operations Coordinator, you will benefit from comprehensive training across various classes of business, ensuring you develop a robust understanding of the insurance industry while working in a dynamic environment in London. With a commitment to employee wellbeing and a focus on delivering high-quality results, Argenta fosters an atmosphere where every team member can thrive and contribute to the company's ongoing success.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Coordinator in London
✨Tap into Local Agencies
For temporary roles like the one at Argenta Group, don't overlook local recruitment agencies that specialise in the insurance sector. They often have inside info on your local market and can help you get your foot in the door quicker!
✨Seasonal Opportunities Are Gold
Insurance companies often ramp up staffing for specific seasons, especially during peak times like annual policy renewals. Keep an eye out for those temporary gigs and be ready to jump in. Make sure you’re on our website regularly to catch those listings!
✨Network with Industry Pros
Join insurance-focused online platforms and forums to connect with professionals who can share insider tips about temporary roles. Attend local industry meetups or workshops to widen your network; sometimes it’s all about who you know!
✨Showcase Your Flexibility
For temp roles, employers are often looking for candidates who can hit the ground running. Highlight any previous experience you have in fast-paced environments on your profile or during interviews, so Argenta Group knows you can adapt quickly to their needs!
We think you need these skills to ace Operations Coordinator in London
Some tips for your application 🫡
Highlight Relevant Certifications:In the insurance world, having the right qualifications can set you apart. If you've got any certifications like Cert CII or other relevant credentials, make sure they're front and centre on your CV. It shows you're committed to the industry and ready to hit the ground running!
Showcase Your Customer Service Skills:Insurance is all about helping clients through tricky times. Use your application to mention your previous customer service experience or soft skills like problem-solving and empathy. These are crucial for any temporary role in the insurance sector, so don’t shy away from flexing these muscles!
Tailor Your CV for the Temp Role:For a temporary position, it's all about demonstrating your ability to adapt quickly. Tailor your CV to highlight experiences that show you can jump in and make an impact immediately. Mention short projects, freelance gigs, or any fast-paced roles that show you thrive in dynamic environments.
Be Clear About Availability:In your cover letter, clearly state your availability for the temporary role. Since this is a short-term gig, emphasising your flexibility and readiness to start immediately can really catch Argenta Group's eye. Remember, they need someone who can fit right in, so make it easy for them to see you as that person!
How to prepare for a job interview at Argenta Group
✨Master the Basics of Underwriting
Since you're aiming for a temporary role in insurance, brush up on the basic principles of underwriting. Be ready to discuss how you would assess risks and make simple decisions on policy issuance, as these are likely to come up in technical questions.
✨Familiarise Yourself with Relevant Regulations
Insurance is heavily regulated, so it helps to be familiar with key regulations that affect the industry. Bring up any specific legislation you're aware of and how it could impact your work at Argenta Group. This shows you're engaged and knowledgeable.
✨Highlight Your Flexibility
As it's a temporary position, it's crucial to stress your adaptability. Talk about previous experiences where you had to pick up new tasks quickly or adjust to changing needs. Employers will appreciate your willingness to jump in and get the job done without a long onboarding process.
✨Prepare to Discuss Claims Processing
Be ready to dive into discussions around claims processing, as this might be a big part of your role. Bring along examples of how you've approached problem-solving in past roles, especially if you've dealt with customer claims or insurance queries before. It's a great way to show your relevant experience.
