Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage a diverse claims portfolio and mentor team members in a dynamic environment.
- Company: Join Argenta Group, a leading player in the Lloyd’s market with a rich history.
- Benefits: Competitive salary, career development opportunities, and a supportive team culture.
- Why this job: Make a real impact in the insurance sector while developing your leadership skills.
- Qualifications: Experience in Liability or FinPro insurance and strong communication skills required.
- Other info: Be part of a collaborative team that values creativity and employee wellbeing.
The predicted salary is between 36000 - 60000 £ per year.
About Argenta
Argenta Group is headquartered in London and has a presence in Australia, employing over 280 people globally. We are proud of our unique and rich history of trading in the Lloyd’s market, both as a Syndicate and Members’ Agency, and to be part of the Hannover Re Group. Our long standing workforce are our greatest asset; the expertise and knowledge they bring has resulted in our successful track record and continues to shape our future growth strategy.
About the role
An exciting opportunity to join Argenta’s specialist claim team, in a role focussed on Liability and FinPro classes of business. Reporting into the Chief Claims Officer, the successful candidate will be responsible for managing a varied claims portfolio consisting of international (mainly US) Casualty, Professional Liability, D&O/Financial Lines, Marine and Energy Liability.
- Responsibility for efficiently handling complex claims on a lead and agreement party basis, including where dispute resolution or litigation is involved.
- Manage, mentor and develop team members, to aid their career development plans.
- Proactively handle lead and agreement party claims from first advice to settlement to ensure delivery of Argenta’s claim commitment and achieve good outcomes.
- Foster good relationships with policyholders, brokers, underwriters and reinsurers, and drive excellent customer service.
- Ensure prompt and accurate reserving, identifying and pursuing relevant third party recoveries and salvage opportunities.
- Prioritise where necessary, identifying deadlines, stipulated by lawsuits, demand letters and claims queries.
- Actively participate in client meetings and market meetings, representing Argenta and delivering on the claims proposition.
- Work closely with underwriters providing feedback on claims issues, trends and market intelligence.
- Identify and report claims related issues to the Chief Claims Officer where necessary and provide support, as required.
- Provide case specific direction, mentoring and developing team member(s).
- Inspire and manage team members to have high levels of employee engagement and business outcomes by taking action that supports a high performance, equitable and inclusive culture.
- Work with team members to proactively achieve the claims team strategic objectives, aligned to Argenta’s strategic vision.
- Undertake any other related duties as may be reasonably required.
Working for a regulated Company, you will be expected to perform your duties to the highest of standards, in accordance with the following Conduct Rules as specified by the FCA:
- You must act with integrity
- You must act with due care, skill and diligence
- You must be open and co-operative with the FCA, PRA and other regulators
- You must pay due regard to the interests of customers and treat them fairly
- You must observe proper standards of market conduct.
About you
- A sound understanding of the Liability and/or FinPro insurance sector.
- Experience in handling claims arising from relevant lines of business.
- Previous experience of insurance products as either a senior claims handler or broker.
- Strong understanding of relevant sector policy wordings.
- Experience mentoring and/or managing team members.
- Sound computer skills including Microsoft Outlook, Word and Excel and use of a London Market claims management system.
- Excellent communication skills and capable of credibly speaking to clients, internal and external stakeholders and leading market meetings and settlement negotiations.
- Positive and enthusiastic attitude.
- CII qualified or equivalent professional qualification.
Behaviours
These five behaviours sit at the heart of how we work at Argenta:
- Supporting each other: Treat each other with dignity and respect, valuing our differences, so we can all be ourselves and achieve our goals.
- Generating creative solutions: We do not settle for things that are not right; we do not walk by, we seek creative solutions.
- Owning the delivery: We set clear objectives and deadlines; we are accountable and own the delivery end to end, knowing others will too.
- Being Committed: High performing professionals, recognising the importance of wellbeing and balance in our lives.
- Building longstanding relationships: Collaboration with our clients and those we work with is key; we work as a team to ensure the best outcomes.
Locations
Claims Manager in City of London, London employer: Argenta Group
Contact Detail:
Argenta Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Manager in City of London, London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Argenta and its claims processes. Understand their values and how they handle claims. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience in Liability and FinPro insurance clearly and confidently. Highlight your achievements and how you can contribute to Argenta’s success in managing complex claims.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining Argenta and are keen to be part of their amazing team.
We think you need these skills to ace Claims Manager in City of London, London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Manager role. Highlight your experience in Liability and FinPro insurance, and don’t forget to showcase any mentoring or management experience you have. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about claims management and how your skills align with Argenta's values. Remember, we love creative solutions, so don’t be afraid to show your personality!
Showcase Your Communication Skills: As a Claims Manager, you'll need to communicate effectively with various stakeholders. In your application, give examples of how you've successfully managed client relationships or led meetings. We’re looking for someone who can inspire and engage others!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Argenta Group
✨Know Your Claims Inside Out
Make sure you have a solid understanding of the Liability and FinPro insurance sectors. Brush up on relevant policy wordings and be ready to discuss specific claims you've handled in the past. This will show your expertise and confidence in the field.
✨Showcase Your Leadership Skills
As a Claims Manager, you'll need to mentor and develop your team. Prepare examples of how you've successfully managed or mentored others in previous roles. Highlight your ability to inspire and engage team members to achieve high performance.
✨Build Rapport with Stakeholders
Argenta values strong relationships with clients, brokers, and underwriters. Think about how you can demonstrate your communication skills and ability to foster good relationships during the interview. Be ready to share experiences where you've effectively collaborated with various stakeholders.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially in complex claims situations. Practice articulating your thought process when handling disputes or litigation. This will help you convey your strategic thinking and decision-making skills.