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For Companies At a Glance
- Tasks: Manage service calls and ensure top-notch security solutions for clients.
- Company: Join ASEL Integrated Security Solutions, a leader in innovative security technology.
- Benefits: Competitive salary, overtime opportunities, and comprehensive training.
- Why this job: Make a real impact in security while growing your career with us.
- Qualifications: Knowledge of CCTV and security systems; friendly and proactive attitude.
- Other info: Enjoy perks like rewards, flexible wages, and progression opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Join Our Team as an Area Service Engineer at ASEL Integrated Security Solutions in the Nottingham region. At ASEL, we are pioneers in designing, developing, and delivering tailored security solutions that fuse innovative technology, skilled personnel, and effective processes to drive tangible results. As industry leaders in security risk modeling, we use data and insights to empower our clients, enhancing their strategies, minimizing risks, and reducing costs.
Position Overview
We are looking for a dedicated Area Service Engineer to join our dynamic team. In this role, you will take charge of service and maintenance requests from our Service Desk, as well as undertake small project work as needed. You will be part of our out-of-hours on-call rota, ensuring that our customers receive exceptional service 24/7. This is not just a job but an opportunity to be part of a growing organisation that values professionalism and strong customer relationships. You will have the chance to make a difference in your service area while representing ASEL with pride and approachability.
What You’ll Do
- Manage Your Service Area: Take ownership of service calls within your allocated area and ensure a high standard of service delivery at all times.
- Communicate Effectively: Keep your Line Manager or Supervisor informed about outstanding issues and engage proactively to minimize revisit calls.
- Promote ASEL’s Values: Be an ambassador for ASEL, showcasing our commitment to professionalism, customer care, and best practices in all interactions.
- Collaborate: Work closely with our Service Team to complete any other reasonable duties in a timely and efficient manner.
Your Skills and Experience
- A solid understanding of CCTV, Intruder, Access Control, and Fire systems is essential.
- A commitment to continuous learning, with ASEL providing ongoing training in company-specific procedures and other relevant areas.
- A friendly and approachable demeanor, with a knack for building strong relationships with customers and colleagues alike.
Key Responsibilities Include
- Ensuring the smooth operation of your designated service area.
- Maintaining professionalism while troubleshooting and resolving client issues.
- Being vigilant about adhering to SLAs and always aiming to provide first-call solutions.
- Maintaining a positive image for ASEL through your appearance and conduct.
- Keeping your service vehicle well-maintained and clean.
Salary and Benefits
- Competitive base salary based on experience, plus opportunities for overtime.
- Participation in a 1 in 6 call-out rota.
- Comprehensive training and development opportunities in a supportive environment.
Why Join ASEL?
At ASEL Integrated Security Solutions, we are committed to cultivating talent and providing our employees with the resources and training necessary for their professional growth. If you are motivated, have a passion for security solutions, and are eager to contribute to our mission of excellence, we would love to hear from you!
Mission, core values & competencies
Embracing the company’s core values and principles in order to achieve the overall mission of the organisation. Take personal responsibility for own career development by continually assessing and adjusting personal performance and behaviour against the objectives agreed in your ASEL Integrated Security Solutions Colleague Development Plan.
Equality & Diversity
ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities. ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.
Benefits
- Perkbox recognition - rewards and discount platform.
- Apprenticeship.
- Employee of the month scheme.
- £50 110% Club of outstanding performers who can receive large prizes and monetary rewards.
- WageStream - a flexible wage application whereby you can pull your wages out sooner than payday.
- EAP - Employee Assistance Programme.
- Progression opportunities within the company.
- Ongoing training.
Ready to take the next step in your career? Apply today to join our innovative team at ASEL Integrated Security Solutions!
CCTV and security engineer in Nottingham employer: Argenbright Security Europe Limited
Contact Detail:
Argenbright Security Europe Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CCTV and security engineer in Nottingham
✨Tip Number 1
Network like a pro! Reach out to current employees at ASEL through LinkedIn or industry events. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Show off your skills! If you have experience with CCTV, intruder systems, or access control, be ready to discuss specific projects or challenges you've tackled. Real-life examples can make you stand out.
✨Tip Number 3
Be proactive! After applying through our website, follow up with a quick email to express your enthusiasm for the role. It shows you're keen and keeps you on their radar.
✨Tip Number 4
Prepare for the interview by researching ASEL’s values and recent projects. Tailor your answers to reflect how you embody professionalism and customer care, which are key to the role.
We think you need these skills to ace CCTV and security engineer in Nottingham
Some tips for your application 🫡
Show Your Passion for Security: When writing your application, let us see your enthusiasm for security solutions. Share any relevant experiences or projects that highlight your commitment to the field. We love candidates who are genuinely excited about what we do!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to reflect the skills and experiences mentioned in the job description. Highlight your understanding of CCTV, Intruder, Access Control, and Fire systems, as these are key to the role. We want to see how you fit into our team!
Be Professional and Personable: Remember, we value professionalism and strong customer relationships. Use a friendly tone in your application while maintaining a professional approach. This will give us a glimpse of how you might interact with our clients!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our innovative team at ASEL!
How to prepare for a job interview at Argenbright Security Europe Limited
✨Know Your Tech
Make sure you brush up on your knowledge of CCTV, intruder systems, access control, and fire systems. Being able to discuss these technologies confidently will show that you're not just familiar with them but also passionate about the field.
✨Showcase Your Customer Skills
Since this role involves a lot of customer interaction, prepare examples of how you've built strong relationships in previous roles. Highlight your friendly and approachable nature, as well as any specific instances where you resolved client issues effectively.
✨Understand ASEL's Values
Familiarise yourself with ASEL’s core values and mission. Be ready to discuss how you can embody these values in your work, especially in terms of professionalism and customer care. This will demonstrate your alignment with the company culture.
✨Prepare for Scenario Questions
Think about potential scenarios you might face in the role, such as troubleshooting a system failure or managing service calls under pressure. Practising your responses will help you articulate your problem-solving skills and ability to maintain professionalism.
