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- Tasks: Patrol assigned locations, ensuring safety and providing excellent customer service.
- Company: Join ASEL, a leader in bespoke security solutions with a focus on innovation and risk management.
- Benefits: Enjoy perks like flexible wages, rewards, ongoing training, and opportunities for career progression.
- Why this job: Be at the forefront of security, making a real impact while developing your skills in a dynamic environment.
- Qualifications: Must have SIA licence, UK driving licence, and at least one year of security experience.
- Other info: Work in a supportive team culture that values diversity and personal development.
Mobile Roaming Security Officer – SIA Licence is essential to be considered for the role. ASEL, design, develop and deliver fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results-driven outcomes. This role will endeavour to support the client to deliver industry leading services. As the forefront of the business, it will be expected that you will hold the best in business customer service to all stakeholders. You will be required to deploy to the highest risk areas/locations to support our client where it’s needed and take a proactive approach to new age guarding.
Location: Livingston Edinburgh / Glasgow
Hourly Rate: £13.25
Hours: (Avg 46 hrs)
Shift Pattern: 6 on 3 off (Avg 46 hrs)
Essential: Full UK Manual driving license is required to be considered for the position, vehicle provided which will be based at a specific site. Phone & Tablet are also supplied with the role.
Main Responsibilities:
- Flexibility of working location to work in line of a resource to risk within reasonable distance/cluster of locations using company vehicle.
- Patrolling an assigned cluster of stores, prioritising activities in line with intelligence.
- Providing high visibility, reassuring presence in and around our client’s premises, interacting with the clients’ colleagues and members of the public.
- Liaising with management, local authorities and Police when applicable.
- Maintain a safe and secure environment for clients and their customers.
- Manage vulnerable persons with empathy to not cause distress.
- Completing colleague and contractor searches where required in line with agreed policy.
- Completing security checks on areas of our client’s premises.
- Clear communicator with all relevant stakeholders through all means of communication including radio usage.
- Comfortable to be able to digitally report incidents, gather intelligence and use tablets/phones for daily activity planning.
- Incident reporting and writing.
- Be able to identify a trend of criminality to support where the risk is and communicate back to the Amberstone Crime Desk.
- Operate Body Worn Cameras and be able to activate them in line with company/safety policy.
Person Requirements:
Desirable: SIA accreditations
Essential:
- A role within the security industry, specifically in guarded services working in retail security.
- Full UK Manual driving license is required to be considered for the position.
- Valid SIA licence.
- Strong communication skills.
- Smart appearance.
- Ability to handle conflict situations in a professional manner.
- Knowledge and experience: 1 year front line security guarding experience.
Personal skills/behaviours/qualities:
- Great communicator.
- Drives positive business ethic.
- Have good IT knowledge.
- Confident in high pressure situations.
Mission, core values & competencies: Embracing the company’s core values and principles in order to achieve the overall mission of the organisation. Take personal responsibility for own career development by continually assessing and adjusting personal performance and behaviour against the objectives agreed in your ASEL Integrated Security Solutions Colleague Development Plan.
Internal relations: It is critical that the individual has comprehensively good working internal relationships with team members and respective departments and communicate and support the company ethos effectively, whilst making sure best practice is followed.
Equality & Diversity: ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities.
Benefits:
- Perkbox recognition - rewards and discount platform.
- Apprenticeship.
- Employee of the month scheme £50.
- 10% Club of outstanding performers who can receive large prizes and monetary rewards.
- WageStream - a flexible wage application whereby you can pull your wages out sooner than payday.
- EAP - Employee Assistance Programme.
- Progression opportunities within the company.
- Ongoing training.
Mobile Roaming Security Officer employer: Argenbright Security Europe Limited
Contact Detail:
Argenbright Security Europe Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Roaming Security Officer
✨Tip Number 1
Familiarise yourself with the latest security technologies and practices. Being knowledgeable about current trends in security solutions will not only impress during interviews but also show that you're proactive and committed to the industry.
✨Tip Number 2
Network with professionals in the security industry, especially those who work in mobile roaming or retail security. Attend relevant events or join online forums to connect with others and gain insights that could help you stand out.
✨Tip Number 3
Demonstrate your customer service skills in any interactions you have with the company. Since this role emphasises high-quality service, showcasing your ability to communicate effectively and handle situations with empathy can set you apart.
✨Tip Number 4
Prepare for situational questions that may arise during the interview. Think of examples from your past experiences where you've successfully managed conflict or provided excellent service, as these will be crucial in demonstrating your fit for the role.
We think you need these skills to ace Mobile Roaming Security Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in security, particularly in guarded services and retail security. Emphasise your SIA licence and any specific skills that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your ability to handle conflict situations professionally and your commitment to providing excellent customer service.
Highlight Relevant Skills: In your application, clearly outline your communication skills, IT knowledge, and experience in high-pressure situations. These are essential for the Mobile Roaming Security Officer role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Argenbright Security Europe Limited
✨Showcase Your SIA Licence
Make sure to highlight your SIA licence during the interview. This is essential for the role, so be prepared to discuss your experience and how it has equipped you for the responsibilities of a Mobile Roaming Security Officer.
✨Demonstrate Strong Communication Skills
As communication is key in this role, practice articulating your thoughts clearly. Be ready to provide examples of how you've effectively communicated with stakeholders in previous positions, especially in high-pressure situations.
✨Emphasise Your Customer Service Experience
Since providing excellent customer service is crucial, prepare to discuss your past experiences where you interacted with clients or the public. Highlight any instances where you went above and beyond to ensure safety and satisfaction.
✨Prepare for Conflict Management Scenarios
Expect questions about handling conflict situations. Think of specific examples from your experience where you successfully managed a difficult situation, demonstrating your ability to remain calm and professional under pressure.
