At a Glance
- Tasks: Manage service calls and ensure top-notch security solutions for clients.
- Company: Join ASEL Integrated Security Solutions, a leader in innovative security technology.
- Benefits: Competitive salary, overtime opportunities, and comprehensive training.
- Why this job: Make a real impact in security while growing your career with us.
- Qualifications: Understanding of CCTV, intruder, access control, and fire systems required.
- Other info: Enjoy a supportive environment with progression opportunities and a focus on diversity.
The predicted salary is between 28800 - 43200 £ per year.
Join Our Team as an Area Service Engineer at ASEL Integrated Security Solutions in various parts of London. At ASEL, we are pioneers in designing, developing, and delivering tailored security solutions that fuse innovative technology, skilled personnel, and effective processes to drive tangible results. As industry leaders in security risk modeling, we use data and insights to empower our clients, enhancing their strategies, minimizing risks, and reducing costs.
Position Overview
We are looking for a dedicated Area Service Engineer to join our dynamic team. In this role, you will take charge of service and maintenance requests from our Service Desk, as well as undertake small project work as needed. You will be part of our out-of-hours on-call rota, ensuring that our customers receive exceptional service 24/7. This is not just a job but an opportunity to be part of a growing organisation that values professionalism and strong customer relationships. You will have the chance to make a difference in your service area while representing ASEL with pride and approachability.
What You’ll Do
- Manage Your Service Area: Take ownership of service calls within your allocated area and ensure a high standard of service delivery at all times.
- Communicate Effectively: Keep your Line Manager or Supervisor informed about outstanding issues and engage proactively to minimize revisit calls.
- Promote ASEL’s Values: Be an ambassador for ASEL, showcasing our commitment to professionalism, customer care, and best practices in all interactions.
- Collaborate: Work closely with our Service Team to complete any other reasonable duties in a timely and efficient manner.
Your Skills and Experience
- A solid understanding of CCTV, Intruder, Access Control, and Fire systems is essential.
- A commitment to continuous learning, with ASEL providing ongoing training in company-specific procedures and other relevant areas.
- A friendly and approachable demeanor, with a knack for building strong relationships with customers and colleagues alike.
Key Responsibilities Include
- Ensuring the smooth operation of your designated service area.
- Maintaining professionalism while troubleshooting and resolving client issues.
- Being vigilant about adhering to SLAs and always aiming to provide first-call solutions.
- Maintaining a positive image for ASEL through your appearance and conduct.
- Keeping your service vehicle well-maintained and clean.
Salary and Benefits
- Competitive base salary based on experience, plus opportunities for overtime.
- Participation in a 1 in 6 call-out rota.
- Comprehensive training and development opportunities in a supportive environment.
Why Join ASEL?
At ASEL Integrated Security Solutions, we are committed to cultivating talent and providing our employees with the resources and training necessary for their professional growth. If you are motivated, have a passion for security solutions, and are eager to contribute to our mission of excellence, we would love to hear from you!
Ready to take the next step in your career? Apply today to join our innovative team at ASEL Integrated Security Solutions!
Mission, core values & competencies
Embracing the company’s core values and principles in order to achieve the overall mission of the organisation. Take personal responsibility for own career development by continually assessing and adjusting personal performance and behaviour against the objectives agreed in your ASEL Integrated Security Solutions Colleague Development Plan.
Equality & Diversity
ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities. ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.
Benefits
- Perkbox recognition - rewards and discount platform
- Apprenticeship
- Employee of the month scheme
- £50 110% Club of outstanding performers who can receive large prizes and monetary rewards
- WageStream - a flexible wage application whereby you can pull your wages out sooner than payday
- EAP - Employee Assistance Programme
- Progression opportunities within the company
- Ongoing training
CCTV and security engineer in City of London employer: Argenbright Security Europe Limited
Contact Detail:
Argenbright Security Europe Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CCTV and security engineer in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the security industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings at ASEL or other companies.
✨Tip Number 2
Show off your skills! If you’ve got experience with CCTV, access control, or fire systems, make sure to highlight that in conversations. Be ready to discuss specific projects or challenges you've tackled.
✨Tip Number 3
Prepare for interviews by researching ASEL’s values and recent projects. Tailor your answers to show how you embody professionalism and customer care, which are key to their mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our innovative team at ASEL.
We think you need these skills to ace CCTV and security engineer in City of London
Some tips for your application 🫡
Show Your Passion for Security: When writing your application, let your enthusiasm for security solutions shine through! We want to see how your skills and experiences align with our mission at ASEL. Make it personal and relatable!
Tailor Your CV and Cover Letter: Don’t just send a generic CV! Take the time to tailor your application to highlight your experience with CCTV, access control, and fire systems. We love seeing candidates who understand our industry and can bring something unique to the table.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your skills and experiences effectively. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company there!
How to prepare for a job interview at Argenbright Security Europe Limited
✨Know Your Tech
Make sure you brush up on your knowledge of CCTV, intruder systems, access control, and fire systems. Be ready to discuss how you've used these technologies in past roles or projects, as this will show your expertise and commitment to the field.
✨Showcase Your Customer Skills
Since ASEL values strong customer relationships, prepare examples of how you've successfully managed client interactions. Think about times when you resolved issues or went above and beyond for a customer, and be ready to share those stories.
✨Emphasise Teamwork
Collaboration is key at ASEL, so be prepared to talk about your experience working in teams. Highlight instances where you’ve worked closely with colleagues to achieve a common goal, especially in service delivery or project work.
✨Dress the Part
First impressions matter! Make sure you present yourself professionally during the interview. A clean, tidy appearance not only reflects well on you but also aligns with ASEL's commitment to professionalism and maintaining a positive image.