At a Glance
- Tasks: Manage key accounts and provide administrative support in a dynamic security environment.
- Company: Join ASEL, a pioneer in bespoke security solutions across the UK and Europe.
- Benefits: Enjoy competitive salary, 20 days holiday, perks, training, and flexible wage access.
- Why this job: Be part of a collaborative team making a real impact in security risk management.
- Qualifications: Proficiency in Word and Excel; experience in project or sales administration is a plus.
- Other info: Full training provided; we value diversity and promote an inclusive workplace.
The predicted salary is between 28800 - 43200 £ per year.
General Description
ASEL designs, develops, and delivers fully bespoke and integrated security solutions, seamlessly combining people, technology, and processes to achieve results-driven outcomes. As pioneers in security risk modelling, which has revolutionised the industry, our business is supported by our risk advisory practice that utilises data and insights to identify and mitigate risks, inform strategy, prevent crime, and reduce costs.
If you possess the drive, ambition, skills, and experience necessary, apply now to join a team of like-minded professionals. We offer competitive rewards, additional training, and promotion opportunities within a growing business expanding across the UK and Europe.
Key Responsibilities:
- Managing key accounts for large security contracts
- Financial liaison for aged debt management
- Providing administrative support to the admin team
- Assisting in customer meetings regarding service-related queries
- Ensuring smooth internal and external reporting
- Managing service statistics, outstanding calls, and follow-ups
- Overseeing internal dashboards
- Producing billing, including daily invoicing, renewals, and manual invoicing for service and installation teams
- Reporting to senior management
- Managing customer portals and ensuring SLA compliance
- Developing long-term relationships with internal and external teams
- Conducting cost analysis with the department head to ensure timely billing of external costs
- Collaborating with cross-functional teams
- Supporting sales teams in account management
Key Duties:
- Overseeing all account administration to meet SLA/KPI standards
- Costing and closing daily calls, managing associated metrics
- Analyzing dashboards
- Managing cash flow and maintaining accurate records
- Processing billing via customer portals
- Setting up sites correctly for invoicing
- Managing daily portal and dashboard activities
- Tracking open calls and coordinating with service teams to meet service levels
- Ensuring correct portal usage
- Accurate postings to cash accounts
- Managing purchase orders with procurement
- Supporting sales and service administration
Qualifications and Skills:
- Proficiency in Word, Excel, and in-house systems
- Experience in the electronic fire and security industry is advantageous but not essential
- Experience in project administration and sales administration is desirable
- Ability to deliver client-focused solutions based on customer needs
- Proven track record in managing multiple projects and new contracts
- Strong prioritization and time management skills
- Attention to detail and adherence to deadlines
- Experience in a busy office environment, providing excellent customer service
- Good organizational skills with flexibility for ad hoc requests
- Full training will be provided where necessary
Personal Qualities and Behaviours:
- Hardworking, committed, and team-oriented
- Motivated with strong communication skills
- Ability to make a positive impact
- People skills and a collaborative attitude
Package offered: Competitive basic salary, 20 days holiday plus bank holidays, Perkbox incentives, career progression opportunities, full training, pension scheme, monthly recognition rewards, performance bonuses, flexible wage access via Wage Stream, and Employee Assistance Programme.
Mission, core values & competencies:
We embrace our core values to achieve our mission. Take personal responsibility for your career development by continually assessing and improving your performance and behaviour in line with your personal development plan.
Equality & Diversity
We value diverse skills and experiences and are committed to providing equal opportunities for all based on skills, aptitude, and ability. Our aim is to attract, retain, and develop talent in an inclusive environment that promotes excellence through diversity, inclusion, and leadership.
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Account Administrator employer: Argenbright Security Europe Limited
Contact Detail:
Argenbright Security Europe Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Administrator
✨Tip Number 1
Familiarise yourself with the electronic fire and security industry. Even if you don't have direct experience, understanding the basics can help you speak confidently about the role and its requirements during interviews.
✨Tip Number 2
Highlight your organisational skills and ability to manage multiple projects. Prepare examples from your past experiences where you've successfully juggled various tasks, as this is crucial for the Account Administrator role.
✨Tip Number 3
Demonstrate your customer service skills by preparing to discuss how you've handled client queries or issues in previous roles. This will show that you can deliver client-focused solutions, which is key for this position.
✨Tip Number 4
Research ASEL's core values and mission. Being able to articulate how your personal values align with theirs can set you apart and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Account Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of the Account Administrator role. Emphasise your proficiency in Word and Excel, as well as any experience in project or sales administration.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for applying to ASEL. Mention specific aspects of the company that resonate with you, such as their innovative approach to security solutions and commitment to professional development.
Highlight Relevant Experience: In your application, focus on any previous roles where you managed accounts or provided administrative support. Use concrete examples to demonstrate your ability to handle multiple projects and maintain attention to detail.
Showcase Soft Skills: Since the role requires strong communication and people skills, make sure to include examples of how you've successfully collaborated with teams or resolved customer queries in past positions.
How to prepare for a job interview at Argenbright Security Europe Limited
✨Know the Company Inside Out
Before your interview, make sure to research ASEL thoroughly. Understand their security solutions, risk modelling practices, and how they integrate technology with people and processes. This knowledge will help you demonstrate your genuine interest in the company and its mission.
✨Highlight Relevant Experience
Be prepared to discuss your previous experience in account administration or any related fields. Focus on specific examples where you've managed multiple projects, handled customer queries, or worked with financial data. Tailoring your responses to align with the job responsibilities will show that you're a great fit.
✨Demonstrate Strong Communication Skills
As an Account Administrator, effective communication is key. During the interview, practice clear and concise communication. Be ready to explain complex ideas simply, as you may need to liaise with various teams and clients. Show that you can adapt your communication style to different audiences.
✨Prepare Questions for Your Interviewers
Having thoughtful questions ready shows your enthusiasm for the role and helps you assess if the company is the right fit for you. Ask about the team dynamics, opportunities for professional development, or how success is measured in the role. This not only engages your interviewers but also gives you valuable insights.