Retail Officer in Newport

ASEL designs, develops and delivers fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results-driven outcomes. Our business is underpinned by our risk advisory practice, which utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost. We believe that authenticity and transparency are vital to success, so our main objective is to always act with sincerity and integrity in order to provide a genuinely collaborative service, which customers can trust and believe in.

Main Responsibilities:

• Provide visible deterrence and respond to incidents.
• Complete incident reports and collaborate with local authorities.
• Patrol the shop floor and deter criminal activity.
• Assess and identify vulnerabilities, working proactively to minimise risk.
• Liaise with management and local authorities when applicable.
• Manage vulnerable persons with empathy to avoid causing distress.
• Complete colleague and contractor searches when required in line with customer company policy.
• Digitally report incidents and use tablets/phones for daily activity planning.
• Provide detailed and legible incident reporting to assist the Client and Local Authorities.

Location: Newport

Hours: 46.5 hours per week

Shift Pattern:

• Monday 08.30am to 10pm
• Tuesday 08.30am to 15.00
• Wednesday 08.30am to 15.00
• Friday 08.30am to 15.00
• Saturday 08.30am to 10pm

Hourly Rate: £14.10

The Person:

To be an effective Security Officer, you will need to be a confident communicator, providing detailed verbal and written accounts of criminal activity. You should be welcoming and patient with customers, and able to handle conflict in a professional manner.

Required Experience and Qualification:

• You must have a valid SIA licence to apply for this role.
• Previous experience in a Retail Security Role is an advantage but not essential as full training will be given.

Benefits of working with ASEL:

• SIA Licence Renewal
• Auto enrolment pension scheme
• Investment into training
• Perkbox incentive scheme which includes discounts and an employee assistance programme
• Company uniform provided

Applicants must be able to provide a full 5-year checkable work or back to school history. If selected for an interview, please ensure you bring your right to work documents and a recent proof of address. You must have a current SIA Guarding or SIA Door Supervisor licence to apply for this role.

Equality & Diversity:

ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement based on their skills, aptitudes, and abilities. ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.

Responsibilities & Requirements:

Job descriptions should be reviewed regularly. Any changes should be made and agreed between you and your manager. The above information is not exhaustive, and you are required to undertake such duties as may reasonably be required within the scope of the position and your capabilities. All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position.

Benefits:

• Access XD Recognition – Rewards and Discount Platform
• Apprenticeship Opportunities
• Employee of the Month Scheme
• 110% Club for Outstanding Performers, offering prizes and monetary rewards
• Stream – Flexible Pay Access, allowing early access to earned wages
• Employee Assistance Programme (EAP)
• Career Progression Opportunities
• Ongoing Training and Development