Site Security Officer in Newcastle upon Tyne

ASEL designs, develops and delivers fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results‑driven outcomes. As the original thinkers behind risk modelling, our business is underpinned by a risk advisory practice that utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost.

Main Responsibilities

• Provide visible deterrence, respond to incidents, complete incident reports and collaborate with local authorities.
• Carry out site duties in line with company policies and procedures.
• Conduct internal and external site patrols, including perimeter and fire door checks.
• Prevent unauthorized access to or within perimeters and buildings.
• Liaise with the technical team daily to report any alarm, CCTV or gate issues on sites.
• Coordinate with departmental heads of staff regarding property or asset issues.
• Respond to all incidents or emergencies onsite.
• Manage site gatehouse duties.
• Handle site keys and incident report management.
• Ensure the safety of people on site by reporting any health and safety breaches found.

Operational Performance

• Ensure that access/egress duties are actioned in line with company policies.
• Adhere to company training and processes in the pursuit of your duties.
• Provide excellent customer service, remaining courteous and professional at all times.
• Undertake refresher and developmental training as required.

Relevant Skills and Experience

• Computer literate in Microsoft Office and bespoke systems (training will be provided).
• Excellent interpersonal and written communication skills.
• Customer‑service oriented, demonstrating professionalism and compassion.
• Capacity to work under pressure.
• Team player with the ability to work on own initiative.

General

• Show flexibility and adapt to new requests outside of the core role on request.
• Respond to all customer requests in a timely manner.

Location Fawdon

Hours 42 hours per week

Shift 4 on 4 off day 07:00‑19:00

Hourly Rate £12.50

The Person

• Confident communicator able to provide detailed verbal and written accounts of criminal activity, welcoming and patient with customers, and able to handle conflict professionally.

Required Experience and Qualification

• Valid SIA licence.
• Previous experience in a retail security role is an advantage but not essential; full training will be provided.

Benefits

• SIA licence renewal.
• Auto‑enrolment pension scheme.
• Investment into training.
• Perkbox incentive scheme, including discounts and employee assistance programme.
• Company uniform provided.
• Perkbox recognition rewards and discount platform.
• Apprenticeship.
• Employee of the month scheme (£50).
• 110% club of outstanding performers – large prizes and monetary rewards.
• WageStream – flexible wage application.
• EAP – employee assistance programme.
• Progression opportunities within the company.
• Ongoing training.

Equality & Diversity

ASEL values diverse skills and experiences, committed to achieving equality of opportunity for all. All individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes and abilities. ASEL is committed to creating an inclusive environment that encourages excellence through inclusion, equality, diversity, leadership and management.