At a Glance
- Tasks: Lead and develop a team to ensure high-quality service delivery across the North East.
- Company: Join Argenbright Security, a leader in security operations with a focus on growth and excellence.
- Benefits: Competitive salary, company vehicle, rewards platform, and ongoing training opportunities.
- Other info: Clear progression pathways and apprenticeship opportunities available.
- Why this job: Make a real impact by leading a dynamic team in a fast-paced environment.
- Qualifications: 3+ years in management within security, strong leadership, and commercial contract experience.
The predicted salary is between 40000 - 50000 £ per year.
This is a senior operational leadership role at the heart of our service delivery model for the North East region. Working alongside the Zonal Operations Manager, you will lead a team of Regional Support Managers, driving performance, building strong client relationships and ensuring consistent, high-quality service delivery across your region. The North East presents a dynamic and growing portfolio of client sites, spanning a range of commercial, corporate, and high-security environments. This role is for a confident, commercially minded leader who takes personal ownership of results and knows how to get the best from the people around them.
Key Responsibilities
- Operational Leadership
- Lead, coach and develop a team of Regional Support Managers across the North East
- Conduct regular regional performance reviews and implement improvement plans
- Monitor service delivery and customer satisfaction against agreed SLAs and KPIs
- Identify underperforming contracts and drive proactive, structured improvement initiatives
- People Management
- Manage scheduling, recruitment, contracts, performance evaluations and disciplinaries across the region
- Drive employee engagement and build a high-performance, inclusive regional culture
- Lead succession planning to identify and develop future talent within the team
- Financial & Commercial
- Take full ownership of regional financial targets and performance reporting
- Maintain financial accuracy and manage commercial risk across the North East portfolio
- Build trusted, long-term client relationships that support retention and commercial growth
- Compliance & Risk
- Develop and maintain assignment instructions and risk assessments across all regional sites
- Ensure full health and safety compliance across all North East operational sites
- Act as a visible ambassador for ASEL values, standards and professional conduct at all times
Qualifications
- Minimum 3 years’ experience in a supervisory or management role within a sizeable security-based environment
- Proven experience managing teams including recruitment, performance management and development
- Strong background in commercial contract management within security or facilities management
- Ability to manage competing priorities and meet deadlines in a fast-paced, geographically spread environment
- Experience in project management and health and safety compliance
- Excellent written and verbal communication skills
- Results-oriented with an entrepreneurial mindset
- Valid UK driving licence – travel across the North East region will be required
Personal Attributes
- High levels of personal integrity and professionalism
- Decisive and confident under pressure, with the ability to make sound judgments independently
- A natural leader who invests in the people around them and fosters a culture of accountability
- Resilient and adaptable in a dynamic, evolving operational environment
What We Offer
- Competitive salary commensurate with experience
- Company Vehicle or Car Allowance
- Access XD – rewards and retail/lifestyle discount platform
- Employee of the Month scheme – £50 award
- 110% Club – recognition programme with prizes and monetary rewards for outstanding performers
- WageStream – access your earnings before payday
- EAP – confidential Employee Assistance Programme
- Ongoing training and professional development
- Clear progression pathways within a growing national organisation
- Apprenticeship opportunities available
Equality & Diversity
ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities. ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.
Security Regional Operations Manager in Newcastle upon Tyne employer: Argenbright Security Europe Limited (trading as ASEL)
Argenbright Security Europe Limited is an exceptional employer, offering a dynamic work environment in the North East where you can lead and develop a high-performing team. With a strong focus on employee growth through ongoing training, clear progression pathways, and a commitment to equality and diversity, we ensure that our staff are not only recognised for their contributions but also supported in their professional journeys. Join us to be part of a culture that values integrity, accountability, and excellence in service delivery.
Contact Details:
Argenbright Security Europe Limited (trading as ASEL) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Security Regional Operations Manager in Newcastle upon Tyne
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✨Directly Apply to Argenbright Security Europe Limited (trading as ASEL)
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We think you need these skills to ace Security Regional Operations Manager in Newcastle upon Tyne
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Argenbright Security Europe Limited (trading as ASEL). Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Argenbright Security Europe Limited (trading as ASEL).
How to prepare for a job interview at Argenbright Security Europe Limited (trading as ASEL)
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Argenbright Security Europe Limited (trading as ASEL).
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Argenbright Security Europe Limited (trading as ASEL).
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Argenbright Security Europe Limited (trading as ASEL).
