At a Glance
- Tasks: Lead and develop security operations across the North West, ensuring high service standards.
- Company: Join ASEL, a growing security services business with a collaborative culture.
- Benefits: Competitive salary, company vehicle, employee rewards, and career progression opportunities.
- Other info: Be part of a diverse team committed to equality and inclusion.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: 3+ years in security management, strong leadership, and excellent communication skills.
The predicted salary is between 40950 - 50050 £ per year.
SECURITY REGIONAL OPERATIONS MANAGER
Location
North West
Company
Argenbright Security Europe Limited (ASEL)
Job Type
Full Time
Driving Licence
Essential
ABOUT ASEL
ASEL is a growing security services business delivering integrated security solutions combining people, technology and processes .
From manned security and electronic security through to innovative temporary and technology led solutions, we work with our customers to understand their risks and deliver solutions that make a genuine difference.
ASEL is part of the
Argenbright Holdings Group , a privately owned $2.2bn organisation founded in 1979 and headquartered in Atlanta, Georgia, with operations across the USA and Europe.
As ASEL continues to grow, we are looking for an experienced and ambitious
Security Regional Operations Manager to join our leadership team and take ownership of our North West operations.
THE ROLE
This is a senior operational leadership position with responsibility for the performance, people and customer relationships across a growing regional portfolio .
Working closely with the Zonal Operations Manager and wider leadership team, you will lead a team of Regional Support Managers and ensure our customers receive consistently high standards of service.
You will be responsible for driving operational performance, developing your teams, managing commercial performance and building strong, long term relationships with our customers.
This is a hands on leadership role where you will have the autonomy to make decisions, solve problems and influence how we deliver our services across the region.
KEY RESPONSIBILITIES
- Operational Leadership
- Take ownership of operational performance across the North West portfolio.
- Lead, coach and develop Regional Support Managers and their teams.
- Monitor performance against SLAs, KPIs and customer expectations.
- Identify underperforming contracts and implement improvement plans.
- Conduct regular site visits and operational reviews.
- Ensure resources are deployed effectively and service standards are consistently maintained.
- Lead the response to significant operational issues and customer escalations.
- People & Leadership
- Oversee recruitment, onboarding, workforce planning and employee performance.
- Develop a high performing, accountable and inclusive regional culture.
- Coach and mentor managers to achieve their full potential.
- Manage employee relations, performance and disciplinary matters where required.
- Identify and develop future leaders through effective succession planning.
- Work closely with HR to support employee engagement and retention.
- Customer & Commercial
- Build and maintain strong relationships with key customers and stakeholders.
- Attend client meetings and performance reviews.
- Understand customer requirements and proactively identify opportunities to improve service delivery.
- Support contract retention, renewals and commercial growth.
- Monitor regional costs, budgets, labour and overtime.
- Identify commercial risks and opportunities and drive operational efficiencies.
- Work closely with Business Development and Commercial teams to identify opportunities for additional services.
- Compliance & Risk
- Ensure all contracts operate in line with ASEL policies, contractual requirements and relevant legislation.
- Maintain high standards of health and safety across the region.
- Ensure Assignment Instructions, risk assessments and operational documentation remain accurate and up to date.
- Ensure incidents and security events are appropriately investigated and reported.
- Support audits and ensure corrective actions are completed.
- Continuous Improvement
- Challenge existing processes and identify opportunities to improve performance.
- Introduce best practice across the regional portfolio.
- Use operational data and customer feedback to drive decision making.
- Support the introduction of new technology, processes and security solutions.
- WHAT WE ARE LOOKING FOR
We are looking for an experienced security professional who combines strong operational leadership, commercial awareness and excellent people skills .
Essential
- Minimum 3 years' experience in a supervisory or management role within a sizeable security environment.
- Proven experience managing and developing teams.
- Strong experience in security or facilities management contract management.
- Experience managing multiple contracts, sites or geographically dispersed teams.
- Strong understanding of health and safety and operational compliance.
- Experience managing performance, recruitment and employee development.
- Excellent communication and customer relationship skills.
- Commercially aware with a results driven approach.
- Ability to manage competing priorities in a fast paced environment.
- Full UK driving licence and willingness to travel across the North West.
- Personal Attributes
We are looking for someone who is
- A confident and decisive leader.
- Commercially minded and results focused.
- Professional, resilient and highly organised.
- Comfortable making decisions and taking ownership.
- Passionate about developing people.
- Able to build trust and credibility with customers and colleagues.
- Proactive, adaptable and solutions focused.
WHAT WE OFFER
At ASEL, you will have the opportunity to make a genuine impact within a growing organisation and build a long term career within the wider Argenbright Group.
Our package includes
Competitive salary based on experience.
Company vehicle or car allowance.
- Access XD rewards and lifestyle discount platform.
- Employee of the Month scheme.
110% Club recognition programme with prizes and monetary rewards.
- Stream, providing access to earned wages before payday.
- Confidential Employee Assistance Programme.
- Ongoing training and professional development.
- Clear career progression opportunities.
- Apprenticeship opportunities.
- The opportunity to work within a growing national security organisation backed by an established international group.
- SCREENING & COMPLIANCE
All successful candidates will be required to complete ASEL's pre employment screening process.
Candidates must be able to provide a full five year checkable work or back to school history .
Candidates invited to interview will be required to provide appropriate Right to Work documentation and recent proof of address.
Due to the volume of applications we receive, if you have not been contacted within
14 days of applying , please assume that on this occasion your application has been unsuccessful.
EQUALITY, DIVERSITY & INCLUSION
ASEL is committed to equality, diversity and inclusion and to creating an environment where everyone has the opportunity to succeed.
We value the different skills, experiences and perspectives our employees bring and make employment and progression decisions based on skills, experience, aptitude and ability.
Ready to take the next step in your security career and make an impact across the North West?
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Regional Operations Manager in Manchester employer: Argenbright Security Europe Limited (trading as ASEL)
Argenbright Security Europe Limited is an excellent employer, offering a supportive work culture that prioritises employee safety and development. As a Retail Security Officer in Sunderland, you will benefit from comprehensive training opportunities, a collaborative team environment, and the chance to make a meaningful impact in the community by ensuring a secure shopping experience for all. Join us to grow your career while contributing to a safer retail environment.
Contact Details:
Argenbright Security Europe Limited (trading as ASEL) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Regional Operations Manager in Manchester
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Regional Operations Manager. Plus, you can showcase your passion and familiarity with the latest trends!
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✨Directly Apply to Argenbright Security Europe Limited (trading as ASEL)
Don’t forget to apply for the Regional Operations Manager role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Argenbright Security Europe Limited (trading as ASEL).
We think you need these skills to ace Regional Operations Manager in Manchester
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Argenbright Security Europe Limited (trading as ASEL). Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Argenbright Security Europe Limited (trading as ASEL).
How to prepare for a job interview at Argenbright Security Europe Limited (trading as ASEL)
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Argenbright Security Europe Limited (trading as ASEL).
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Argenbright Security Europe Limited (trading as ASEL).
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Argenbright Security Europe Limited (trading as ASEL).
