Security Officer in Gateshead

ASEL, design, develop and deliver fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results-driven outcomes. As the original thinkers behind security risk modelling, which has revolutionised the industry, our business is underpinned by our risk advisory practice, which utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost. We believe that authenticity and transparency are vital to success, so our main objective is to always act with sincerity and integrity in order to provide a genuinely collaborative service, which customers can trust and believe in.

This role delivers front line protection across a busy distribution environment. Responsibilities include access control at gatehouse and reception areas, offering clear guidance to colleagues and visitors while escalating risks promptly. You will support loss prevention through compliant searches, regular site patrols and collaborative CCTV review to reduce stock loss. The position requires strong communication with site management and authorities, along with accurate digital reporting of daily activity and incidents. Consistent adherence to Health and Safety, Equal Opportunities and all company policies is essential. The role represents Argenbright Security Europe Ltd with professionalism, accountability and a forward focused approach.

Working on a shift roster covering days, nights and weekends, the post holder will be responsible for maintaining a professional standard of security on a distribution site.

Main Responsibilities:

• Access Control - Gatehouse and Reception duties; welcoming, helping and directing those who seek your assistance, identifying any threat to security and escalating appropriately.
• Loss Prevention - Performing colleague and contractor searches when required in line with the Client’s Company policy.
• Internal and external site patrols to deter criminal activity.
• Working collaboratively with our Client to identify risk and review CCTV recordings as part of stock loss investigations.
• Liaising with management and local authorities when applicable.
• Digitally report incidents and use tablets/phones for daily activity planning.
• Detailed and Legible incident reporting to assist the Client and Local Authorities.
• Adheres to company policy in relation to Health & Safety and Equal Opportunities and complies with all policies and procedures as laid out in the current company handbook.

To be an effective Security Officer, you will need to be a confident communicator as you will be required to provide detailed verbal and written accounts of criminal activity. You will need to be welcoming and patient with customers, and able to handle conflict in a professional manner. Previous experience of gatehouse duties is an advantage but not essential as training is given. A valid SIA licence is ESSENTIAL for applicants to be considered for the role. Applicants must be able to provide a full 5 year checkable work or back to school history. Should you be selected to attend an interview, please ensure you bring your right to work documents and a recent proof of address. Due to the large number of applicants that we receive if you have not been contacted within 7 days of your application please assume that you have been unsuccessful.

Mission, core values & competencies: Embracing the company’s core values and principles in order to achieve the overall mission of the organisation. Take personal responsibility for own career development by continually assessing and adjusting personal performance and behaviour against the objectives agreed in your ASEL Group Development Plan.

Equality & Diversity ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities. ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.

Responsibilities & Requirements Job descriptions should be reviewed on a regular basis. Any changes should be made and agreed between you and your manager. The above information is not exhaustive, and you are required to undertake such duties as may reasonably be required within the scope of the position and your capabilities. All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position.

Benefits:

• Access XD Recognition – Rewards and Discount Platform.
• Apprenticeship Opportunities.
• Employee of the Month Scheme.
• 110% Club for Outstanding Performers, offering prizes and monetary rewards.
• Stream – Flexible Pay Access, allowing early access to earned wages.
• Employee Assistance Programme (EAP).
• Career Progression Opportunities.
• Ongoing Training and Development.