At a Glance
- Tasks: Lead a team of engineers while tackling hands-on technical challenges in fire and security.
- Company: Join ASEL, a leader in integrated security technology with a focus on innovation.
- Benefits: Enjoy competitive salary, overtime, ongoing training, and career progression opportunities.
- Other info: Be part of a diverse team that values excellence and collaboration.
- Why this job: Shape the future of security solutions while developing your leadership skills.
- Qualifications: Experience with integrated security systems and a passion for mentoring others.
The predicted salary is between 31819 - 38889 £ per year.
Location: Midlands and surrounding region
Join ASEL Argenbright Security Europe LTD and become part of a forward-thinking organisation at the forefront of integrated security technology. At ASEL, we design, develop, and deliver intelligent, tailored security solutions that combine cutting edge technology, expert people, and robust processes. We are recognised industry leaders in security risk modelling, using data driven insights to help our clients strengthen their operations, reduce risk, and achieve measurable cost efficiencies.
We are now looking to recruit an experienced Team Leader to join our Fire and Security service team to support our continued growth across your designated region. This is a hands on technical role combined with regional leadership responsibility, working closely with the Regional Service Manager to drive team performance, technical standards, and customer satisfaction across the area.
The Role
As Team Leader Fire and Security Engineer, you will take ownership of your designated service area while also providing day to day leadership, coaching, and technical guidance to a team of engineers. You will act as the first point of escalation for complex faults, support the Regional Service Manager with scheduling and workload allocation, and help drive consistent standards of workmanship across the team. You will continue to carry out service and maintenance work yourself, ensuring you remain close to the technical detail and lead by example, while also taking on responsibility for team performance, development, and engagement. You will participate in an out of hours on call rota and may be required to support other regions during periods of high demand or team absence.
What You Will Be Doing
- Supporting the Regional Service Manager with day to day coordination of the engineering team
- Allocating and prioritising workload across the team in conjunction with the Regional Service Manager
- Acting as first point of technical escalation for complex faults across the region
- Mentoring and coaching engineers, supporting their technical development and adherence to standards
- Conducting informal performance check ins and feeding back to the Regional Service Manager on team capability and development needs
- Supporting onboarding and induction of new engineers joining the team
- Promoting a culture of accountability, quality, and continuous improvement within the team
Technical and Service Delivery
- Taking ownership of service and maintenance calls within your allocated area
- Diagnosing and resolving faults across a range of integrated security systems
- Working proactively to minimise repeat visits and deliver first time fixes
- Supporting small project works where required
- Communicating clearly with the Regional Service Manager regarding outstanding issues, escalations, and workload across the team
- Representing ASEL professionally at all times, building strong and lasting client relationships
- Supporting the wider Service Team with additional reasonable duties as required
Skills, Experience, and Knowledge
To be successful in this role, you must demonstrate:
- Proven experience working with integrated security systems including CCTV, Intruder, Access Control, and Fire
- Strong experience with IP based security systems, including enterprise platforms such as Milestone, Genetec, Avigilon, and similar IP video management systems is preferred but not essential. Training can be provided.
- A solid technical understanding of fault finding, servicing, and maintenance on intruder, Access, fire and CCTV systems
- Prior experience informally leading, mentoring, or supervising other engineers, or a clear demonstrable readiness to step into a leadership role
- Strong communication skills, with the confidence to liaise with the Regional Service Manager, engineers, and clients alike
- A customer focused mindset with a professional, approachable manner
- A commitment to continuous improvement and professional development, both for yourself and your team
ASEL will provide ongoing training in company specific procedures, systems, leadership development, and emerging technologies to support your growth.
Key Responsibilities
- Ensuring the effective operation and performance of your service area and supporting performance across the wider regional team
- Working with the Regional Service Manager to monitor SLA compliance across the team
- Maintaining high standards of workmanship, both personally and across the team you support
- Maintaining a professional appearance and conduct that reflects ASEL's brand, setting the standard for the team
- Keeping your service vehicle clean, organised, and roadworthy at all times
- Supporting recruitment, onboarding, and development activity within the region as required
Salary and Benefits
Competitive salary, dependent on experience, reflecting the additional leadership responsibility of this role. Overtime opportunities. Participation in a 1 in 6 on call rota. Ongoing training and development within a supportive and collaborative environment, including leadership development support.
Additional Benefits Include:
- Access XD recognition, rewards, and discount platform
- Apprenticeship opportunities
- Employee of the Month scheme
- 110% Club recognising outstanding performance with prizes and monetary rewards
- Stream, enabling flexible access to earned wages
- Employee Assistance Program
- Clear progression opportunities within the business
- Continuous professional training and upskilling
Why Join ASEL
At ASEL Integrated Security Solutions, we are committed to attracting, developing, and retaining the very best talent. We invest in our people, support career progression, and foster a culture built on excellence, accountability, and collaboration. This role offers a genuine step into leadership, giving you the opportunity to shape the performance and development of a regional engineering team while remaining close to the technical work you enjoy. If you are an experienced security engineer with strong IP systems knowledge, a passion for developing others, and a looking for a role where your leadership potential is recognised and your career can progress, we would like to hear from you.
Equality and Diversity
ASEL is committed to equality of opportunity and values the diversity of skills, experience, and perspectives within our workforce. All employment decisions are based on merit, skills, and ability.
Team lead Fire and Security Engineer in Birmingham employer: Argenbright Security Europe Limited (trading as ASEL)
Argenbright Security Europe Limited is an excellent employer, offering a supportive work culture that prioritises employee safety and development. As a Retail Security Officer in Sunderland, you will benefit from comprehensive training opportunities, a collaborative team environment, and the chance to make a meaningful impact in the community by ensuring a secure shopping experience for all. Join us to grow your career while contributing to a safer retail environment.
Contact Details:
Argenbright Security Europe Limited (trading as ASEL) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Team lead Fire and Security Engineer in Birmingham
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✨Directly Apply to Argenbright Security Europe Limited (trading as ASEL)
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We think you need these skills to ace Team lead Fire and Security Engineer in Birmingham
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Argenbright Security Europe Limited (trading as ASEL). Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Argenbright Security Europe Limited (trading as ASEL).
How to prepare for a job interview at Argenbright Security Europe Limited (trading as ASEL)
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Argenbright Security Europe Limited (trading as ASEL).
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Argenbright Security Europe Limited (trading as ASEL).
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Argenbright Security Europe Limited (trading as ASEL).
