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- Tasks: As a Store Detective, you'll monitor retail environments and respond to suspicious activities.
- Company: Join ASEL, a leader in innovative security solutions with a rich history since 1979.
- Benefits: Enjoy perks like flexible wages, employee recognition rewards, and ongoing training opportunities.
- Why this job: This role offers hands-on experience with cutting-edge technology in a supportive team culture.
- Qualifications: You need an SIA licence, strong communication skills, and retail security experience.
- Other info: Work hours are Tuesday to Saturday, with a competitive pay rate of £15 per hour.
An SIA Front-Line Licence is essential to be considered for the role. ASEL, design, develop and deliver fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results-driven outcomes. As the original thinkers behind security risk modelling, which has revolutionised the industry, our business is underpinned by our risk advisory practice, which utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost.
We believe that authenticity and transparency are vital to success, so our main objective is to always act with sincerity and integrity in order to provide a genuinely collaborative service, which customers can trust and believe in. ASEL is part of the Argenbright Holdings Group, a privately owned $2.2bn organisation founded in 1979 and headquartered in Atlanta, Georgia. Argenbright has decades of experience in aviation services, facilities management, BPO and technology and a heritage in security services across the USA and Europe.
Core Role Requirements:
- Retail security experience essential, ideally plain clothes but training can be provided to experienced uniform security officers.
- Working with industry leading technology, that provides alerts of suspicious behaviour, the role requires individuals who can exercise excellent judgement in a variety of situations.
- Conflict management trained is an advantage, but training will be provided to suitable applicants.
- Excellent customer service & communication skills are required.
- A range of interventions are required, based on the technology alerts, which may include detention of individuals, early intervention to recover goods & occasions where intelligence gathering only is appropriate.
- We support the value of local information gathering & collaboration & successful applicants will need to engage with business crime reduction initiatives and police.
- In all situations, safety of staff, customers and you are priority and A.S.C.O.N.E must be followed in all instances.
- There will be a requirement to cover a small group of stores. The pay rate reflects that reasonable travel will be required & travel costs will only be paid if you are required to travel outside of your agreed cluster stores.
These roles present an excellent opportunity for experienced retail security officers to make that next career step by working with industry leading technology, an innovative retailer and a market leading security solutions provider.
Location: Liverpool
Hourly rate: £15
Hours: 45 Hours
Shift Pattern: Tuesday to Saturday 09:00 - 19:00
A Mobile Phone is supplied as part of the role.
Desirable:
- Educated to A Level/Advance NVQ level
- SIA accreditations
Essential:
- Previous work experience required: A role within the security industry, specifically in guarded services working in retail security.
- Valid SIA licence
- Strong communication skills
- Valid UK Driving License
- Smart appearance
- Ability to handle conflict situations in a professional manner.
Knowledge And Experience:
- 3-5 years front line security guarding experience.
Personal skills/behaviours/qualities:
- Great communicator
- Drives positive business ethic.
- Have good IT knowledge
- Confident in high pressure situations
Mission, Core Values & Competencies:
Embracing the company’s core values and principles in order to achieve the overall mission of the organisation. Take personal responsibility for own career development by continually assessing and adjusting personal performance and behaviour against the objectives agreed in your ASEL Group Development Plan.
Equality & Diversity:
ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities. ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.
Responsibilities & Requirements:
Job descriptions should be reviewed on a regular basis. Any changes should be made and agreed between you and your manager. The above information is not exhaustive, and you are required to undertake such duties as may reasonably be required within the scope of the position and your capabilities. All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position.
Benefits:
- Perkbox recognition - rewards and discount platform
- Apprenticeship
- Employee of the month scheme £50
- 10% Club of outstanding performers who can receive large prizes and monetary rewards
- WageStream - a flexible wage application whereby you can pull your wages out sooner than payday
- EAP - Employee Assistance Programme
- Progression opportunities within the company
- Ongoing training
Store Detective employer: Argenbright Security Europe Limited - ASEL
Contact Detail:
Argenbright Security Europe Limited - ASEL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Detective
✨Tip Number 1
Familiarise yourself with the latest retail security technologies and practices. Understanding how these systems work will not only boost your confidence during interviews but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the security industry, especially those who have experience in retail security. Attend local events or join online forums to gain insights and potentially get referrals that could help you land the job.
✨Tip Number 3
Brush up on your conflict management skills. Since the role requires handling various situations, being able to showcase your ability to manage conflicts effectively can set you apart from other candidates.
✨Tip Number 4
Research ASEL and their approach to security solutions. Understanding their core values and mission will allow you to align your responses during interviews, showing that you are a good fit for their team.
We think you need these skills to ace Store Detective
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your retail security experience in your application. Mention any specific roles you've held, particularly in plain clothes or uniformed security, and detail the skills you've gained that are relevant to the Store Detective position.
Showcase Communication Skills: Since excellent customer service and communication skills are essential for this role, provide examples in your application of how you've successfully communicated in high-pressure situations or resolved conflicts in previous jobs.
Detail Your Qualifications: Clearly list your qualifications, including your SIA Front-Line Licence and any other relevant certifications. If you have training in conflict management or IT knowledge, be sure to mention these as they are advantageous for the role.
Express Your Commitment to Safety: In your application, convey your understanding of the importance of safety for staff and customers. Discuss how you prioritise safety in your work and any relevant experiences where you had to ensure a safe environment.
How to prepare for a job interview at Argenbright Security Europe Limited - ASEL
✨Showcase Your Retail Security Experience
Make sure to highlight your previous experience in retail security during the interview. Discuss specific situations where you successfully managed conflict or used technology to prevent theft, as this will demonstrate your capability for the role.
✨Emphasise Communication Skills
Since excellent communication is crucial for a Store Detective, prepare examples of how you've effectively communicated with customers and colleagues in past roles. This will show that you can handle various situations professionally.
✨Demonstrate Conflict Management Training
If you have any training in conflict management, be sure to mention it. Even if you haven't had formal training, discuss how you've handled difficult situations in the past, showcasing your ability to remain calm under pressure.
✨Understand the Company’s Values
Familiarise yourself with ASEL's core values and mission. During the interview, express how your personal values align with theirs, particularly regarding authenticity, transparency, and collaboration, which are vital for success in this role.
