Security alarm monitoring unit operator

Join to apply for the Security alarm monitoring unit operator role at Argenbright Security Europe Limited – ASEL

ASEL designs, develops, and delivers fully bespoke and integrated security solutions. As the original thinkers behind security risk modelling, the business is underpinned by a risk advisory practice that utilises data and insight to identify and mitigate risk, inform strategy, prevent crime, and reduce cost.

This role will support the client in delivering industry-leading services. As the forefront of the business, it is expected that you will provide the best in business customer service to all stakeholders. Working in the control room, a security CCTV controller is responsible for monitoring and managing surveillance cameras, ensuring the safety and security of the site by monitoring live footage, recognising potential security threats, and responding appropriately to incidents.

The controller must be able to follow established protocols, communicate effectively with security personnel on the ground, and document all activities and incidents within the control room.

A valid SIA Door Supervisor, Guarding license is essential to be considered for this role. Candidates must undergo specialised training in security control room operations and alarm management software, as well as comprehensive knowledge of security systems.

Key Responsibilities

• Operating the Security Alarm Monitoring Unit, effectively responding to security events and incidents promptly.
• Enforcing security protocols for all staff, contractors, and visitors through the systems in place.
• Providing essential security advice and alerts when required.
• Monitoring and ensuring the functionality of protective security measures to secure personnel, processes, and property.

Additional Duties

• Acting as the primary point of contact for all security-related activities within the client\’s site.
• Conducting security investigations, reviewing and retrieving CCTV footage, and assisting in project work as needed.
• Managing key allocation, administering access control privileges, and carrying out audits of security systems in compliance with established security policies.
• Developing comprehensive assignment instructions and producing internal process documentation.
• Creating and approving low-level work orders and purchase orders.
• Maintaining and reviewing live reporting systems and data to meet security reporting requirements.
• Overseeing intercom traffic from operational sites and addressing non-security maintenance and repair tasks for fire and life safety systems.
• Facilitating the integration of security systems with broader IoT devices outside the security team.
• Delegating tasks and providing clear direction to the security guard force.

The security control room is a self-contained facility equipped with welfare amenities and office space, designed to support the effective management of security operations.

Requirements

• A valid SIA Door Supervisor, Guarding license.
• 5 Year UK work History.
• Ability to pass additional DBS checks due to the nature of the role.

Shifts: A mixture of days, nights, and weekends. Hours: 44/48 hours per week. Pay Rate: £13.40 per hour.

Benefits

• SIA Licence Renewal.
• Auto-enrolment pension scheme.
• Investment into training.
• Perkbox incentive scheme, including discounts and an employee assistance programme.
• Company uniform provided.