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- Tasks: As a Retail Security Officer, you'll patrol, deter crime, and respond to incidents.
- Company: Join Argenbright Security, a leader in bespoke security solutions with decades of experience.
- Benefits: Enjoy perks like SIA licence renewal, pension scheme, discounts, and ongoing training.
- Why this job: Be part of a collaborative team that values authenticity and offers growth opportunities.
- Qualifications: Must have a valid SIA licence; previous experience is a plus but not required.
- Other info: Full training provided, and flexible wage options available through WageStream.
Join to apply for the Retail Security Officer role at Argenbright Security Europe Limited – ASEL
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Join to apply for the Retail Security Officer role at Argenbright Security Europe Limited – ASEL
ASEL, design, develop and deliver fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results-driven outcomes. As the original thinkers behind security risk modelling, which has revolutionised the industry, our business is underpinned by our risk advisory practice, which utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost.
We believe that authenticity and transparency are vital to success, so our main objective is to always act with sincerity and integrity in order to provide a genuinely collaborative service, which customers can trust and believe in.
ASEL is part of the Argenbright Holdings Group, a privately owned $2.2bn organisation founded in 1979 and headquartered in Atlanta, Georgia. Argenbright has decades of experience in aviation services, facilities management, BPO and technology and a heritage in security services across the USA and Europe.
Main Responsibilities
We believe that the best approach to deterring criminal activity is to understand the vulnerabilities and risk of each location, and bespoke our approach to effectively reduce risk. As a Retail Security Officer, you will be required to provide a visible deterrence, respond to incidents, complete incident reports and collaborate with the local authorities.
You will be expected to carry out all guarding responsibilities whilst in store, such as;
- Patrolling the shop floor and deterring criminal activity
- Assess and identify vulnerabilities, and work proactively to minimise risk
- Liaising with management and local authorities when applicable
- Manage vulnerable persons with empathy to not cause distress
- Completing colleague and contractor searches when required in line with customer company policy
- Digitally report incidents and use tablets/phones for daily activity planning
- Detailed and Legible incident reporting to assist the Client and Local Authorities
Location: Crawley
Hours: 46 Hours per week
Shift Pattern: 2 week rolling rota – over 6 days: Shift time 13:15 – 21:15 Sat and weekdays, 10:15 – 16:15 Sundays
Hourly Rate: £12.30
The Person
To be an effective Security Officer, you will need to be a confident communicator as you will be required to provide detailed verbal and written accounts of criminal activity. You will need to be welcoming and patient with customers, and able to handle conflict in a professional manner.
Required Experience And Qualification
You must have a valid SIA licence to apply for this role. Previous experience of working in a Retail Security Role is an advantage but not essential as full training will be given.
Benefits of working with ASEL
- SIA Licence Renewal
- Auto enrolment pension scheme
- Investment into training
- Perkbox incentive scheme which includes discounts and an employee assistance programme
- Company uniform provided
Applicants must be able to provide a full 5-year checkable work or back to school history. Should you be selected to attend an interview, please ensure you bring your right to work documents and a recent proof of address.
You must have a current SIA Guarding or SIA Door Supervisor licence to apply for this role
Due to the large number of applicants that we receive if you have not been contacted within 14 days of your application please assume that you have been unsuccessful
Equality & Diversity
ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities.
ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.
Responsibilities & Requirements
Job descriptions should be reviewed on a regular basis. Any changes should be made and agreed between you and your manager.
The above information is not exhaustive, and you are required to undertake such duties as may reasonably be required within the scope of the position and your capabilities.
All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position.
Benefits
- Perkbox recognition – rewards and discount platform
- Apprenticeship
- Employee of the month scheme £50
- 110% Club of outstanding performers who can receive large prizes and monetary rewards
- WageStream – a flexible wage application whereby you can pull your wages out sooner than payday
- EAP – Employee Assistance Programme
- Progression opportunities within the company
- Ongoing training
Retail Security Officer
Crawley, West Sussex, United Kingdom
RH11 9BA
£12.30 per hour Pension & Perkbox
Permanent – Full-time
Posted yesterday
Closing date: 31/08/2025
Job reference: AM1366044CraRSO
Quick Apply
Retail Security Officer
Crawley, West Sussex, United Kingdom
£12.30 per hour Pension & Perkbox
Quick Apply
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Retail Security Officer employer: Argenbright Security Europe Limited - ASEL
Contact Detail:
Argenbright Security Europe Limited - ASEL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Security Officer
✨Tip Number 1
Familiarise yourself with the specific security challenges faced in retail environments. Understanding common vulnerabilities and how to address them will show your proactive approach during interviews.
✨Tip Number 2
Practice your communication skills, as you'll need to convey detailed reports and interact with customers effectively. Role-playing scenarios can help you feel more confident in handling potential conflicts.
✨Tip Number 3
Research Argenbright Security Europe Limited and their approach to security solutions. Being knowledgeable about their values and practices will demonstrate your genuine interest in the role and the company.
✨Tip Number 4
Prepare questions to ask during the interview that reflect your understanding of the role and the company’s mission. This shows that you are engaged and serious about contributing to their team.
We think you need these skills to ace Retail Security Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Retail Security Officer position. Tailor your application to highlight relevant skills and experiences that align with these expectations.
Highlight Relevant Experience: If you have previous experience in retail security or a similar role, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate how your past roles have prepared you for this position.
Showcase Communication Skills: As a Retail Security Officer, strong communication skills are essential. In your application, provide examples of how you've effectively communicated in previous roles, especially in conflict resolution or incident reporting.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your documents are clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Argenbright Security Europe Limited - ASEL
✨Know the Company
Before your interview, take some time to research Argenbright Security Europe Limited. Understand their values, mission, and the specific role of a Retail Security Officer. This will help you align your answers with what they are looking for.
✨Demonstrate Communication Skills
As a Retail Security Officer, you'll need to communicate effectively. Practice articulating your thoughts clearly and confidently. Be prepared to discuss how you've handled conflict or difficult situations in the past.
✨Show Empathy and Professionalism
The job requires managing vulnerable persons with empathy. Think of examples where you've shown patience and understanding in challenging situations. Highlighting these experiences can set you apart from other candidates.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Prepare by thinking about potential incidents you might face as a Retail Security Officer and how you would respond to them effectively.
