Retail Security Officer

Retail Security Officer

Ellesmere Port Full-Time No home office possible
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At a Glance

  • Tasks: As a Retail Security Officer, you'll patrol, deter crime, and respond to incidents.
  • Company: Join Argenbright Security Europe Limited, a leader in bespoke security solutions.
  • Benefits: Enjoy perks like SIA licence renewal, training investment, and discounts through Perkbox.
  • Why this job: Be part of a team that values authenticity and transparency while making a real impact.
  • Qualifications: You need a valid SIA licence; previous experience is a plus but not required.
  • Other info: Full training provided, with opportunities for progression and ongoing support.

Join to apply for the Retail Security Officer role at Argenbright Security Europe Limited – ASEL

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Join to apply for the Retail Security Officer role at Argenbright Security Europe Limited – ASEL

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ASEL, design, develop and deliver fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results-driven outcomes. As the original thinkers behind security risk modelling, which has revolutionised the industry, our business is underpinned by our risk advisory practice, which utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost.

We believe that authenticity and transparency are vital to success, so our main objective is to always act with sincerity and integrity in order to provide a genuinely collaborative service, which customers can trust and believe in.

ASEL is part of the Argenbright Holdings Group, a privately owned $2.2bn organisation founded in 1979 and headquartered in Atlanta, Georgia. Argenbright has decades of experience in aviation services, facilities management, BPO and technology and a heritage in security services across the USA and Europe.

Main Responsibilities

We believe that the best approach to deterring criminal activity is to understand the vulnerabilities and risk of each location, and bespoke our approach to effectively reduce risk. As a Retail Security Officer, you will be required to provide a visible deterrence, respond to incidents, complete incident reports and collaborate with the local authorities.

You will be expected to carry out all guarding responsibilities whilst in store, such as;

  • Patrolling the shop floor and deterring criminal activity
  • Assess and identify vulnerabilities, and work proactively to minimise risk
  • Liaising with management and local authorities when applicable
  • Manage vulnerable persons with empathy to not cause distress
  • Completing colleague and contractor searches when required in line with customer company policy
  • Digitally report incidents and use tablets/phones for daily activity planning
  • Detailed and Legible incident reporting to assist the Client and Local Authorities

Location: Ellesmere Port Wellington Rd 7

Hours: 41 Hours

Shift Pattern: Tue & Wed 12:00 – 19:00; Thurs, Fri, & Sat 12:00 – 21:00

Hourly Rate: £13.54

The Person

To be an effective Security Officer, you will need to be a confident communicator as you will be required to provide detailed verbal and written accounts of criminal activity. You will need to be welcoming and patient with customers, and able to handle conflict in a professional manner.

Required Experience And Qualification

You must have a valid SIA licence to apply for this role. Previous experience of working in a Retail Security Role is an advantage but not essential as full training will be given.

Benefits of working with ASEL

  • SIA Licence Renewal
  • Auto enrolment pension scheme
  • Investment into training
  • Perkbox incentive scheme which includes discounts and an employee assistance programme
  • Company uniform provided

Applicants must be able to provide a full 5-year checkable work or back to school history. Should you be selected to attend an interview, please ensure you bring your right to work documents and a recent proof of address.

You must have a current SIA Guarding or SIA Door Supervisor licence to apply for this role

Due to the large number of applicants that we receive if you have not been contacted within 14 days of your application please assume that you have been unsuccessful

Equality & Diversity

ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities.

ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.

Responsibilities & Requirements

Job descriptions should be reviewed on a regular basis. Any changes should be made and agreed between you and your manager.

The above information is not exhaustive, and you are required to undertake such duties as may reasonably be required within the scope of the position and your capabilities.

All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position.

Benefits

  • Perkbox recognition – rewards and discount platform
  • Apprenticeship
  • Employee of the month scheme £50
  • 110% Club of outstanding performers who can receive large prizes and monetary rewards
  • WageStream – a flexible wage application whereby you can pull your wages out sooner than payday
  • EAP – Employee Assistance Programme
  • Progression opportunities within the company
  • Ongoing training

Retail Security Officer

Ellesmere Port, Cheshire, United Kingdom

CH65 0EA

£13.54 per hour

Permanent – Full-time

Posted 5 days ago

Closing date: 04/09/2025

Job reference: SP1360202EllRSO

Quick Apply

Retail Security Officer

Ellesmere Port, Cheshire, United Kingdom

£13.54 per hour

Quick Apply

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Internship

Job function

  • Job function

    Other, Information Technology, and Management

  • Industries

    Security Systems Services

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Retail Security Officer employer: Argenbright Security Europe Limited - ASEL

Argenbright Security Europe Limited (ASEL) is an exceptional employer that prioritises employee growth and well-being, offering comprehensive training and a supportive work culture. Located in Ellesmere Port, employees benefit from a competitive hourly rate, flexible wage access, and a range of perks including an employee assistance programme and recognition schemes. ASEL's commitment to diversity and inclusion ensures that all team members have equal opportunities to thrive in their careers while contributing to a collaborative and trustworthy environment.
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Contact Detail:

Argenbright Security Europe Limited - ASEL Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Security Officer

✨Tip Number 1

Familiarise yourself with the specific security protocols and procedures that ASEL follows. Understanding their approach to risk management and incident reporting will help you demonstrate your alignment with their values during any discussions.

✨Tip Number 2

Showcase your communication skills by preparing examples of how you've effectively handled conflict or difficult situations in the past. This will highlight your ability to manage vulnerable persons with empathy, which is crucial for this role.

✨Tip Number 3

Network with current or former employees of ASEL on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during interviews.

✨Tip Number 4

Prepare to discuss your understanding of the retail environment and the unique challenges it presents for security. Being able to articulate how you would proactively minimise risks in a retail setting will set you apart from other candidates.

We think you need these skills to ace Retail Security Officer

Valid SIA Licence
Conflict Resolution
Effective Communication Skills
Incident Reporting
Patrolling and Surveillance
Risk Assessment
Customer Service Skills
Empathy and Compassion
Attention to Detail
Team Collaboration
Digital Reporting Proficiency
Professionalism
Adaptability
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Retail Security Officer. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements.

Highlight Relevant Experience: Even if you don't have direct experience in retail security, emphasise any relevant skills or experiences that demonstrate your ability to handle conflict, communicate effectively, and work collaboratively with others.

Craft a Strong Cover Letter: Write a tailored cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of Argenbright Security Europe Limited that resonate with you and explain why you would be a great fit.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism.

How to prepare for a job interview at Argenbright Security Europe Limited - ASEL

✨Know Your Role

Familiarise yourself with the responsibilities of a Retail Security Officer. Understand the importance of patrolling, incident reporting, and liaising with local authorities. This will help you demonstrate your knowledge and enthusiasm during the interview.

✨Showcase Communication Skills

As a Security Officer, effective communication is key. Be prepared to discuss how you would handle conflict and interact with customers. Use examples from past experiences to illustrate your ability to communicate clearly and professionally.

✨Demonstrate Empathy

Highlight your ability to manage vulnerable persons with empathy. Share any relevant experiences where you successfully handled sensitive situations, showing that you can maintain professionalism while being compassionate.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills. Think about potential incidents you might encounter in a retail environment and how you would respond. Practising these scenarios can help you feel more confident during the interview.

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