At a Glance
- Tasks: As a Retail Security Officer, you'll patrol, deter crime, and report incidents.
- Company: Join Argenbright Security, a leader in bespoke security solutions with decades of experience.
- Benefits: Enjoy perks like flexible wages, employee recognition, and ongoing training opportunities.
- Other info: Full training provided, and a supportive environment for career growth.
- Why this job: Be part of a team that values authenticity, collaboration, and community safety.
- Qualifications: Must have a valid SIA licence; previous experience is a plus but not required.
Join to apply for the Retail security officer role at Argenbright Security Europe Limited - ASEL
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Join to apply for the Retail security officer role at Argenbright Security Europe Limited - ASEL
ASEL, design, develop and deliver fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results-driven outcomes. As the original thinkers behind security risk modelling, which has revolutionised the industry, our business is underpinned by our risk advisory practice, which utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost.
We believe that authenticity and transparency are vital to success, so our main objective is to always act with sincerity and integrity in order to provide a genuinely collaborative service, which customers can trust and believe in.
ASEL is part of the Argenbright Holdings Group, a privately owned $2.2bn organisation founded in 1979 and headquartered in Atlanta, Georgia. Argenbright has decades of experience in aviation services, facilities management, BPO and technology and a heritage in security services across the USA and Europe.
Location: Gillingham
Hours: 40 hours per week, (Lunch break is paid for)
Shift Pattern: 5 on 2 off
Hourly Rate: 12.35
Main Responsibilities
We believe that the best approach to deterring criminal activity is to understand the vulnerabilities and risk of each location, and bespoke our approach to effectively reduce risk. As a Retail Security Officer, you will be required to provide a visible deterrence, respond to incidents, complete incident reports and collaborate with the local authorities.
You will be expected to carry out all guarding responsibilities whilst in store, such as;
- Patrolling the shop floor and deterring criminal activity
- Assess and identify vulnerabilities, and work proactively to minimise risk
- Liaising with management and local authorities when applicable
- Manage vulnerable persons with empathy to not cause distress
- Completing colleague and contractor searches when required in line with customer company policy
- Digitally report incidents and use tablets/phones for daily activity planning
- Detailed and Legible incident reporting to assist the Client and Local Authorities
To be an effective Security Officer, you will need to be a confident communicator as you will be required to provide detailed verbal and written accounts of criminal activity. You will need to be welcoming and patient with customers, and able to handle conflict in a professional manner.
Required Experience And Qualification
You must have a valid SIA licence to apply for this role. Previous experience of working in a Retail Security Role is an advantage but not essential as full training will be given.
Applicants must be able to provide a full 5-year checkable work or back to school history. Should you be selected to attend an interview, please ensure you bring your right to work documents and a recent proof of address.
You must have a current SIA Guarding or SIA Door Supervisor licence to apply for this role
Due to the large number of applicants that we receive if you have not been contacted within 14 days of your application please assume that you have been unsuccessful
Mission, Core Values & Competencies
Embracing the company’s core values and principles in order to achieve the overall mission of the organisation. Take personal responsibility for own career development by continually assessing and adjusting personal performance and behaviour against the objectives agreed in your ASEL Group Development Plan.
Equality & Diversity
ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities.
ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.
Responsibilities & Requirements
Job descriptions should be reviewed on a regular basis. Any changes should be made and agreed between you and your manager.
The above information is not exhaustive, and you are required to undertake such duties as may reasonably be required within the scope of the position and your capabilities.
All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position.
Benefits
- Perkbox recognition - rewards and discount platform
- Apprenticeship
- Employee of the month scheme £50
- 110% Club of outstanding performers who can receive large prizes and monetary rewards
- WageStream - a flexible wage application whereby you can pull your wages out sooner than payday
- EAP - Employee Assistance Programme
- Progression opportunities within the company
- Ongoing training
Gillingham, Kent, United Kingdom
ME8 0PU
£12.35 per hour Pension & Perkbox, Wagestream
Permanent - Full-time
Posted 6 days ago
Closing date: 11/08/2025
Job reference: JM1342805GilRO
Quick Apply
Retail security officer
Gillingham, Kent, United Kingdom
£12.35 per hour Pension & Perkbox, Wagestream
Quick Apply
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#J-18808-LjbffrRetail security officer in Gillingham employer: Argenbright Security Europe Limited - ASEL
Argenbright Security Europe Limited is an exceptional employer, offering a supportive work culture that prioritises authenticity and transparency. Employees benefit from ongoing training, progression opportunities, and unique perks such as the WageStream application for flexible access to wages, alongside a recognition platform that rewards outstanding performance. Located in Gillingham, this role not only provides a competitive hourly rate but also fosters an inclusive environment where diversity is celebrated and personal development is encouraged.
Contact Details:
Argenbright Security Europe Limited - ASEL Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail security officer in Gillingham
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures relevant to retail environments. Understanding how to assess vulnerabilities and respond to incidents will show your commitment to the role.
✨Tip Number 2
Practice your communication skills, both verbal and written. As a Retail Security Officer, you'll need to provide detailed reports and communicate effectively with customers and local authorities.
✨Tip Number 3
Network with current or former employees in the security industry. They can provide valuable insights into the company culture and expectations, which can help you stand out during the interview process.
✨Tip Number 4
Prepare for situational questions that may arise during the interview. Think about how you would handle various scenarios related to conflict resolution and customer interaction, as these are key aspects of the role.
We think you need these skills to ace Retail security officer in Gillingham
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of a Retail Security Officer. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements.
Highlight Relevant Experience:If you have previous experience in retail security or related fields, be sure to highlight this in your CV and cover letter. Even if you lack direct experience, consider transferable skills from other roles that demonstrate your ability to handle conflict and communicate effectively.
Tailor Your Application:Customise your CV and cover letter for this specific role. Use keywords from the job description, such as 'visible deterrence', 'incident reporting', and 'collaborate with local authorities' to show that you understand what the company is looking for.
Proofread Your Documents:Before submitting your application, carefully proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Argenbright Security Europe Limited - ASEL
✨Know the Company
Before your interview, take some time to research Argenbright Security Europe Limited. Understand their mission, core values, and the specific role of a Retail Security Officer. This will help you align your answers with their expectations and demonstrate your genuine interest in the company.
✨Showcase Your Communication Skills
As a Retail Security Officer, effective communication is key. Be prepared to discuss how you've successfully communicated in past roles, especially in conflict situations. Use clear examples to illustrate your ability to provide detailed verbal and written accounts of incidents.
✨Demonstrate Empathy and Professionalism
The role requires managing vulnerable persons with empathy. Think of examples where you've handled sensitive situations with care and professionalism. Highlight your ability to remain calm under pressure and your commitment to providing a welcoming environment for customers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to respond to incidents. Practice answering questions like, 'What would you do if you witnessed a theft?' This will show your proactive approach to minimising risk and handling potential threats.
