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- Tasks: Provide visible deterrence, respond to incidents, and patrol the shop floor.
- Company: Join Argenbright Security Europe Limited, a leader in bespoke security solutions.
- Benefits: Enjoy competitive pay, training opportunities, and a supportive work environment.
- Other info: Full training provided, with ongoing support and career growth opportunities.
- Why this job: Make a real difference in keeping stores safe while developing your skills.
- Qualifications: SIA licence required; previous experience is a plus but not essential.
Overview
ASEL designs, develops and delivers fully bespoke and integrated security solutions, bringing together people, technology and processes to achieve results-driven outcomes. We are leaders in security risk modelling and rely on data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost. Our objective is to act with sincerity and integrity to provide a collaborative service customers can trust.
ASEL is part of the Argenbright Holdings Group, a privately owned $2.2bn organisation founded in 1979 and headquartered in Atlanta, Georgia. Argenbright has experience in aviation services, facilities management, BPO and technology with a heritage in security services across the USA and Europe.
Responsibilities
- Provide visible deterrence in-store and respond to incidents
- Complete incident reports and collaborate with local authorities
- Carry out all guarding responsibilities whilst in store
- Patrol the shop floor and deter criminal activity
- Assess and identify vulnerabilities, and work to minimise risk
- Liaise with management and local authorities when applicable
- Manage vulnerable persons with empathy to avoid distress
- Conduct colleague and contractor searches when required in line with customer policy
- Digitally report incidents and use tablets/phones for daily activity planning
- Provide detailed, legible incident reporting to assist the Client and Local Authorities
Location, Hours & Conditions
- Location: Wolverhampton
- Hours: varied hours
- Shift Pattern: 7-day cover
- Hourly Rate: £12.30
The Person
To be an effective Security Officer, you will be a confident communicator, able to provide detailed verbal and written accounts of criminal activity. You should be welcoming and patient with customers and able to handle conflict professionally.
Required Experience and Qualifications
You must hold a valid SIA licence to apply. Previous experience in a Retail Security role is advantageous but not essential, as full training will be provided.
Benefits
- SIA Licence Renewal
- Auto enrolment pension scheme
- Investment into training
- Perkbox incentive scheme with discounts and employee assistance
- Company uniform provided
Other Requirements
Applicants must provide a full 5-year checkable work or education history. If selected for interview, please bring right-to-work documents and a recent proof of address.
You must have a current SIA Guarding or SIA Door Supervisor licence to apply. If you have not been contacted within 14 days of application, please assume you have been unsuccessful.
Equality & Diversity
ASEL values diverse skills and experience and is committed to equal opportunity for all. Our objectives are equal opportunities for employment and advancement on the basis of skills, aptitudes and abilities. We are committed to engagement and retention of talent and to an environment that promotes inclusion, equality, diversity, leadership and management.
Responsibilities & Requirements (General)
Job descriptions should be reviewed regularly and any changes agreed with your manager. The above information is not exhaustive; you may be required to undertake duties within the scope of the position and your capabilities. All employees should act professionally, cooperatively and flexibly in line with position requirements.
About the Role
Retail Security Officer role details are provided to support eligibility and selection:
- Location: Wolverhampton, West Midlands, United Kingdom
- Postcode: WV1 1NT
- Salary: £12.30 per hour
- Contract: Permanent – Full-time
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Retail Security Officer employer: Argenbright Security Europe Limited - ASEL
Contact Detail:
Argenbright Security Europe Limited - ASEL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Security Officer
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Argenbright Security Europe Limited. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your communication skills and conflict resolution abilities, as these are key for a Retail Security Officer.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and presentable for your interview. A smart appearance shows that you take the opportunity seriously and respect the company's standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Retail Security Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Retail Security Officer role. We want to see how you can bring value to our team, so don’t hold back on showcasing your relevant experience!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your points are easy to understand. This will help us get a good sense of who you are and what you can offer.
Show Your Personality: We’re looking for someone who can communicate well and handle situations with empathy. Let your personality shine through in your written application! Share examples that demonstrate your approach to customer service and conflict resolution.
Apply Through Our Website: To ensure your application gets to us quickly and efficiently, please apply through our website. It’s the best way for us to track your application and keep you updated on the process. Plus, it’s super easy!
How to prepare for a job interview at Argenbright Security Europe Limited - ASEL
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Retail Security Officer. Familiarise yourself with the key tasks like incident reporting, patrolling, and liaising with local authorities. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Security Officer, you'll need to communicate effectively with both customers and colleagues. Prepare examples from your past experiences where you've successfully handled conflict or provided clear reports. This will demonstrate your ability to manage situations professionally and empathetically.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would respond to various incidents, such as dealing with shoplifters or managing vulnerable individuals. Practising these scenarios can help you articulate your thought process and decision-making skills.
✨Bring the Right Documents
Don't forget to bring your right to work documents and proof of address, as well as your SIA licence. Having these ready shows that you're organised and serious about the position. Plus, it saves time during the interview process!