At a Glance
- Tasks: Plan and conduct user research to shape impactful government services.
- Company: Join a key UK Government programme with a focus on user-centred design.
- Benefits: Competitive day rate, remote work flexibility, and potential for contract extension.
- Other info: Opportunity to engage with multidisciplinary teams and contribute to high-impact projects.
- Why this job: Make a real difference in public sector initiatives while working remotely.
- Qualifications: Experience as a User Researcher in government settings and strong communication skills.
The predicted salary is between 74000 - 74000 £ per year.
Location: Primarily Remote (Ad hoc travel to London – 2 days per month, back-to-back)
Contract Length: Initial 3 months (likely extension)
Day Rate: £370 per day (Inside IR35)
Start Date: ASAP
Overview
We are supporting a key UK Government programme seeking an experienced User Researcher (Consultant level) to join an established delivery team. This role will play a critical part in shaping user-centred services within a highly governed environment, ensuring research drives decision-making across policy, service design, and delivery. This is an excellent opportunity to contribute to a high-impact public sector initiative with strong potential for extension.
Key Requirements
- Proven experience as a User Researcher within UK Government environments
- Strong understanding of the GDS Service Standard and delivery phases
- Experience planning and executing end-to-end user research activities
- Ability to independently design, conduct, and deliver research insights
- Experience working in highly regulated or governed environments
- Strong stakeholder engagement and communication skills
- Available to start and interview at short notice
- Comfortable working remotely with occasional travel to London
Technical Skills
- Experience with qualitative and quantitative user research methods
- Research planning, recruitment, and ethics processes
- Creation of research artefacts (personas, user journeys, reports)
- Usability testing and user needs analysis
- Translating user insights into actionable recommendations
Desirable Experience
- Previous experience within government departments
- Exposure to policy-driven or transformation programmes
- Participation in GDS service assessments
- Experience working across multidisciplinary agile teams
What You’ll Be Doing
- Planning, designing, and conducting user research activities end-to-end
- Selecting appropriate research methods and managing recruitment and ethics approval
- Producing high-quality research outputs (personas, journeys, reports, insights)
- Sharing findings through playbacks
User Researcher employer: Areti Group | B Corp™
As a User Researcher with our team, you will be part of a dynamic and impactful UK Government programme that prioritises user-centred services. We offer a flexible remote working environment with the opportunity for professional growth and development, alongside the chance to contribute to significant public sector initiatives. Our collaborative culture values your insights and expertise, ensuring that your work directly influences policy and service design in a highly governed setting.
StudySmarter Expert Advice🤫
We think this is how you could land User Researcher
✨Tip Number 1
Network like a pro! Reach out to your connections in the government sector or user research community. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your best user research projects. Highlight how your insights have shaped services, especially in regulated environments. This will make you stand out during interviews.
✨Tip Number 3
Practice makes perfect! Get ready for those interviews by rehearsing common questions related to user research and the GDS Service Standard. We recommend doing mock interviews with friends or mentors to boost your confidence.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly gives you a better chance of being noticed by hiring managers who are looking for talent just like yours.
We think you need these skills to ace User Researcher
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the User Researcher role. Highlight your experience in UK Government environments and your understanding of the GDS Service Standard. We want to see how your skills match what we're looking for!
Showcase Your Research Skills:In your application, be sure to showcase your experience with end-to-end user research activities. Talk about the methods you've used and the insights you've delivered. This is your chance to shine, so let us know how you can drive decision-making!
Engage Stakeholders:Don’t forget to mention your strong stakeholder engagement skills! We love seeing examples of how you've communicated findings and collaborated with teams. It’s all about making those connections, especially in a governed environment like this one.
Apply Through Our Website:Finally, make sure to apply through our website! It’s the best way for us to receive your application and keep everything organised. Plus, we’re excited to see what you bring to the table!
How to prepare for a job interview at Areti Group | B Corp™
✨Know Your User Research Inside Out
Make sure you brush up on your user research methodologies, especially those relevant to government environments. Be ready to discuss your experience with qualitative and quantitative methods, as well as how you've applied the GDS Service Standard in your previous roles.
✨Showcase Your Stakeholder Engagement Skills
Prepare examples of how you've effectively engaged with stakeholders in past projects. Highlight your communication skills and how you've translated user insights into actionable recommendations that have influenced decision-making.
✨Be Ready for Scenario-Based Questions
Expect questions that ask you to walk through your process for planning and executing user research activities. Think about specific challenges you've faced in highly governed environments and how you overcame them, as this will demonstrate your problem-solving abilities.
✨Demonstrate Your Remote Work Readiness
Since this role is primarily remote, be prepared to discuss how you manage your time and stay productive while working from home. Share any tools or strategies you use to maintain communication and collaboration with your team, especially during those occasional trips to London.
