At a Glance
- Tasks: Design and shape services for a major UK Government data transformation programme.
- Company: Join a high-impact public sector initiative with the UK Government.
- Benefits: Competitive day rate, opportunity to work on meaningful projects until 2027.
- Other info: Work collaboratively in a dynamic team and navigate complex stakeholder landscapes.
- Why this job: Make a real difference in tackling fraud and error in government services.
- Qualifications: Experience as a Service Designer in UK Government environments required.
The predicted salary is between 103000 - 103000 £ per year.
We are supporting a major UK Government programme seeking an experienced Service Designer (SFIA Level 5) to join a data transformation initiative focused on Fraud & Error and Entity Resolution. This role will play a key part in shaping services within a complex, ambiguous, and highly sensitive government environment.
This is an excellent opportunity to contribute to a high-impact public sector programme running through to early 2027.
Key Requirements- Proven experience as a Service Designer within UK Government environments
- Comfortable operating in ambiguous, non-standard delivery environments
- Able to navigate complex and sometimes sensitive stakeholder landscapes
- Proactive in building relationships with teams not yet bought into the programme
- Experience designing internally focused services where end users may not yet be clearly defined
- Comfortable working outside of a strict GDS phase-by-phase delivery process
- SC clearance – active or eligible
- Designing and shaping services within a complex data transformation programme
- Building connections and buy-in across a range of internal stakeholder teams
- Navigating ambiguity to define service direction and user needs
- Working collaboratively within a multidisciplinary delivery team
- Contributing to the evolution of internal services across a range of applications
- Background in fraud, error, or data transformation programmes
- Exposure to entity resolution or similar complex data initiatives
- Experience working within large government departments
SC clearance active or eligibility required. Candidates must be based in the UK and able to commit to up to 3 days per week onsite in Newcastle or Manchester.
Service Designer in Sunderland employer: Areti Group | B Corp™
Join a forward-thinking UK Government programme as a Service Designer, where you will have the opportunity to make a significant impact on public services through innovative data transformation initiatives. With a collaborative work culture that values proactive relationship-building and offers extensive growth opportunities, this role is perfect for those looking to thrive in a dynamic environment while contributing to meaningful change. Located in vibrant Newcastle or Manchester, you will enjoy a supportive atmosphere that encourages professional development and engagement with diverse stakeholders.
StudySmarter Expert Advice🤫
We think this is how you could land Service Designer in Sunderland
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can land you that Service Designer gig.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to service design in government settings. We suggest role-playing with a friend to get comfortable navigating those tricky stakeholder conversations.
✨Tip Number 3
Showcase your portfolio! Make sure you have a solid collection of your past work ready to share. We want to see how you’ve tackled complex projects and shaped services, especially in ambiguous environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Service Designer in Sunderland
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience as a Service Designer, especially within UK Government environments. We want to see how your skills align with the specific requirements of the role.
Showcase Your Experience:Don’t just list your previous roles; tell us about your achievements in navigating complex stakeholder landscapes and designing services. We love seeing real examples of how you've tackled ambiguity in your past projects.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your relevant skills and experiences. This helps us understand your fit for the role quickly.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in our data transformation initiative.
How to prepare for a job interview at Areti Group | B Corp™
✨Know Your Government Landscape
Familiarise yourself with the UK Government's approach to service design, especially in the context of fraud and error initiatives. Understanding the specific challenges and nuances of working within government environments will help you demonstrate your expertise and relevance during the interview.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built relationships with stakeholders in previous roles. Highlight your proactive approach to engaging teams that may not yet be on board with a project, as this is crucial for navigating complex environments.
✨Embrace Ambiguity
Be ready to discuss how you've thrived in ambiguous situations. Share specific instances where you've defined service direction or user needs despite unclear parameters, showcasing your adaptability and problem-solving skills.
✨Highlight Relevant Experience
Make sure to emphasise your experience with data transformation programmes and any exposure to entity resolution. Tailor your responses to reflect how your background aligns with the key requirements of the role, particularly in designing services for internal users.
