Director, Customer Account Manager in Reading

Director, Customer Account Manager in Reading

Reading Full-Time 80000 - 100000 € / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead strategic relationships with major wholesale partners and drive long-term growth.
  • Company: Dynamic telecoms company focused on innovation and collaboration.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional development.
  • Other info: Join a forward-thinking team with excellent career advancement opportunities.
  • Why this job: Shape commercial strategies and influence C-suite stakeholders in a high-impact role.
  • Qualifications: Experience in telecoms or SaaS with strong negotiation and strategic planning skills.

The predicted salary is between 80000 - 100000 € per year.

The Account Director leads strategic, high-value relationships with major wholesale partners. Acting as the senior commercial contact, they own multi-million-pound accounts, engage at C-suite level, and drive long-term partnership growth. The role focuses on shaping commercial strategy, negotiating major contracts, and aligning client objectives with company goals.

Key Responsibilities

  • Manage 1–2 strategic wholesale accounts with significant revenue responsibility.
  • Build and maintain executive-level relationships.
  • Develop and execute multi-year account plans.
  • Negotiate and manage long-term commercial agreements.
  • Identify and deliver upsell, cross-sell, and service-growth opportunities.
  • Present commercial and technical propositions with clarity and confidence.
  • Collaborate with internal teams to ensure excellent partner experience.
  • Maintain high standards of governance, compliance, and data accuracy.

Person Requirements

Essential Experience

  • Background in telecoms or SaaS, ideally within wholesale services.
  • Proven success managing large strategic accounts and influencing C-suite stakeholders.
  • Strong commercial acumen and negotiation skills.
  • Skilled in strategic planning and revenue forecasting.

Desirable

  • Experience in UK fibre, Ethernet, or telecoms markets.
  • Knowledge of SaaS or technology-based commercial models.

Attributes

Strategic thinker, commercially driven, collaborative, adaptable, and credible at senior levels.

Director, Customer Account Manager in Reading employer: Areti Group | B Corp™

As a leading player in the telecoms and SaaS industry, our company offers an exceptional work environment for the Director, Customer Account Manager role in Reading. We pride ourselves on fostering a collaborative culture that encourages strategic thinking and innovation, while providing ample opportunities for professional growth and development. With a focus on building long-term partnerships and a commitment to excellence, we ensure our employees are equipped with the tools and support they need to thrive in their careers.

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Contact Detail:

Areti Group | B Corp™ Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Director, Customer Account Manager in Reading

Tip Number 1

Network like a pro! Get out there and connect with industry professionals on LinkedIn or at events. Building relationships can open doors to opportunities that aren’t even advertised.

Tip Number 2

Prepare for interviews by researching the company and its competitors. Understand their challenges and think about how you can add value. This will help you stand out when discussing your strategic vision.

Tip Number 3

Practice your pitch! You need to present yourself confidently, especially when engaging with C-suite stakeholders. Rehearse your key achievements and how they align with the role’s requirements.

Tip Number 4

Don’t forget to apply through our website! We’re always looking for talented individuals who can drive growth and build strong partnerships. Your next big opportunity could be just a click away!

We think you need these skills to ace Director, Customer Account Manager in Reading

Strategic Thinking
Commercial Acumen
Negotiation Skills
Account Management
Relationship Building
Revenue Forecasting
SaaS Knowledge

Some tips for your application 🫡

Tailor Your CV:Make sure your CV speaks directly to the role of Account Director. Highlight your experience in managing strategic accounts and any relevant achievements in telecoms or SaaS. We want to see how you’ve influenced C-suite stakeholders and driven commercial success!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've built executive-level relationships and negotiated major contracts. Keep it engaging and aligned with our company goals.

Showcase Your Strategic Thinking:In your application, demonstrate your strategic mindset. Discuss how you've developed and executed multi-year account plans in the past. We’re looking for someone who can think ahead and align client objectives with our commercial strategy.

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining the StudySmarter team!

How to prepare for a job interview at Areti Group | B Corp™

Know Your Accounts Inside Out

Before the interview, dive deep into the accounts you’ll be managing. Understand their history, current challenges, and future opportunities. This will not only show your commitment but also help you discuss how you can drive growth effectively.

Master the Art of Negotiation

Since negotiation is key in this role, prepare by reviewing successful negotiation strategies. Think of examples from your past experiences where you’ve successfully negotiated contracts or agreements, and be ready to share these during the interview.

Build a Connection with C-Suite Language

Familiarise yourself with the language and priorities of C-suite executives. During the interview, use terminology that resonates with them, focusing on strategic outcomes and value creation. This will demonstrate your ability to engage at the right level.

Showcase Your Strategic Thinking

Prepare to discuss your approach to developing multi-year account plans. Bring examples of how you've previously aligned client objectives with company goals, and be ready to outline your thought process in a clear and structured manner.