At a Glance
- Tasks: Design and shape services for a major UK Government data transformation programme.
- Company: Join a high-impact public sector initiative with the UK Government.
- Benefits: Competitive day rate, flexible working, and the chance to make a real difference.
- Other info: Work in a dynamic team and navigate complex stakeholder landscapes.
- Why this job: Be part of a transformative project that tackles fraud and error in government services.
- Qualifications: Experience as a Service Designer in UK Government environments and SC clearance.
The predicted salary is between 123000 - 123000 £ per year.
Location: Newcastle / Manchester (Up to 3 days per week onsite)
Contract Length: 29th June 2026 – 26th February 2027
Day Rate: £515 per day (Inside IR35)
Start Date: 29th June 2026
Overview
We are supporting a major UK Government programme seeking an experienced Service Designer (SFIA Level 5) to join a data transformation initiative focused on Fraud & Error and Entity Resolution. This role will play a key part in shaping services within a complex, ambiguous, and highly sensitive government environment. This is an excellent opportunity to contribute to a high-impact public sector programme running through to early 2027.
Key Requirements
- Proven experience as a Service Designer within UK Government environments
- Comfortable operating in ambiguous, non-standard delivery environments
- Able to navigate complex and sometimes sensitive stakeholder landscapes
- Proactive in building relationships with teams not yet bought into the programme
- Experience designing internally focused services where end users may not yet be clearly defined
- Comfortable working outside of a strict GDS phase-by-phase delivery process
- SC clearance – active or eligible
What You'll Be Doing
- Designing and shaping services within a complex data transformation programme
- Building connections and buy-in across a range of internal stakeholder teams
- Navigating ambiguity to define service direction and user needs
- Working collaboratively within a multidisciplinary delivery team
- Contributing to the evolution of internal services across a range of applications
Desirable Experience
- Background in fraud, error, or data transformation programmes
- Exposure to entity resolution or similar complex data initiatives
- Experience working within large government departments
Additional Information
SC clearance active or eligibility required. Candidates must be based in the UK and able to commit to up to 3 days per week onsite in Newcastle or Manchester.
Service Designer in Newcastle employer: Areti Group | B Corp™
As a Service Designer within a major UK Government programme, you will be part of a dynamic and impactful team dedicated to transforming public services. Our work culture fosters collaboration and innovation, providing ample opportunities for professional growth while navigating complex challenges in a supportive environment. With a focus on meaningful contributions to society, this role offers the unique advantage of working on high-stakes projects that directly affect the community, all while enjoying the vibrant settings of Newcastle or Manchester.
StudySmarter Expert Advice🤫
We think this is how you could land Service Designer in Newcastle
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work in government programmes. Attend events or webinars where you can meet potential colleagues and decision-makers. Building relationships can give you the inside scoop on job openings.
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your experience as a Service Designer, especially in complex environments. Use real examples of how you've navigated ambiguity and built stakeholder buy-in. This will make you stand out when you apply through our website.
✨Tip Number 3
Prepare for interviews by understanding the specific challenges of the role. Research the UK Government's current initiatives in fraud and data transformation. Being knowledgeable about their projects will show you're genuinely interested and ready to contribute.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the team.
We think you need these skills to ace Service Designer in Newcastle
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience as a Service Designer, especially in UK Government environments. We want to see how your skills align with the specific requirements of the role.
Showcase Your Experience:Don’t just list your previous roles; explain how you’ve navigated complex stakeholder landscapes and designed services in ambiguous settings. We love seeing real examples of your work that demonstrate your proactive approach.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out without unnecessary fluff.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in shaping government services.
How to prepare for a job interview at Areti Group | B Corp™
✨Know Your Service Design Stuff
Make sure you brush up on your service design principles, especially in the context of UK Government environments. Be ready to discuss your past experiences and how they relate to the complexities of designing services for sensitive government programmes.
✨Embrace Ambiguity
Since this role involves navigating complex and ambiguous situations, prepare examples from your previous work where you've successfully managed uncertainty. Show how you can define service direction even when user needs aren't clearly defined.
✨Build Relationships
Demonstrate your proactive approach to building relationships with stakeholders. Think of specific instances where you've engaged teams that were initially resistant to a programme. Highlight your communication skills and ability to foster collaboration.
✨Understand the Bigger Picture
Familiarise yourself with the broader goals of the data transformation initiative focused on Fraud & Error and Entity Resolution. Be prepared to discuss how your role as a Service Designer fits into these objectives and how you can contribute to the evolution of internal services.
