At a Glance
- Tasks: Guide clients through onboarding and ensure successful platform adoption.
- Company: Join a high-growth AI SaaS startup with a focus on innovation.
- Benefits: Enjoy flexible benefits, remote work, and a high-performance culture.
- Other info: Perfect for problem solvers who thrive in dynamic, remote settings.
- Why this job: Make a real impact by creating exceptional client experiences in a cutting-edge environment.
- Qualifications: 3-5+ years in onboarding or customer success, with project management skills.
The predicted salary is between 40000 - 50000 £ per year.
Areti Group is partnering with a high-growth, product-first AI SaaS company quietly building something category-defining for global organisations. We are hiring multiple Onboarding Specialists who will play a mission-critical role in delivering world-class onboarding and platform adoption.
Location: Remote (UK / EMEA)
Type: Full-time
Stage: High-growth AI SaaS | Product-first | Global customers
This is not a traditional implementation role. You’ll be the person who turns a signed contract into a successful client launch. You’ll guide customers through onboarding, configure the platform, run training, coordinate internally with Product and Operations, and ensure every customer goes live confident, excited, and ready to adopt the platform.
- Coordinating data and system configuration
- Product & Engineering on configuration or technical requirements
- Training & Enablement
You’ll help customers succeed by delivering clear and engaging training sessions:
- Delivering product training for customer teams
- Supporting adoption of new workflows
- Helping customers get value from day one
You’ll help track and improve:
- Proactively identify risks and ensure projects stay on track
Requirements:
- 3–5+ years experience in onboarding, implementation, customer success, or project delivery
- Experience in Benefits is hugely desirable - Flexible Benefits, HR Tech / Reward Tech, Benefits Implementation
- Ability to manage multiple onboarding projects simultaneously
- Experience delivering virtual training sessions
- Project management certifications
Join a category-defining AI SaaS company in a genuinely high-performance environment with fully remote working. If you enjoy solving problems, working directly with customers, and building exceptional onboarding experiences, this is a rare opportunity to join a company at exactly the right moment.
Implementation / Onboarding Specialist - AI SaaS Startup - UK (Remote) in Altrincham employer: Areti Group | B Corp™
Contact Detail:
Areti Group | B Corp™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation / Onboarding Specialist - AI SaaS Startup - UK (Remote) in Altrincham
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or through professional groups. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your skills! Create a portfolio or a presentation that highlights your onboarding successes and how you’ve helped clients in the past. This can really set you apart during interviews.
✨Tip Number 3
Prepare for the interview by understanding the company’s product inside out. The more you know about their platform, the better you can demonstrate how you’ll help clients adopt it successfully.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Implementation / Onboarding Specialist - AI SaaS Startup - UK (Remote) in Altrincham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Implementation/Onboarding Specialist. Highlight your experience in onboarding, customer success, and project delivery, especially if you've worked with AI SaaS products before.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about onboarding and how you can help our customers succeed. Share specific examples of how you've delivered engaging training sessions or managed multiple projects simultaneously.
Showcase Your Problem-Solving Skills: In your application, give us a glimpse of your problem-solving abilities. Describe a challenging situation you've faced in a previous role and how you navigated it to ensure a successful client launch.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Areti Group | B Corp™
✨Know the Product Inside Out
Before your interview, make sure you understand the AI SaaS product thoroughly. Familiarise yourself with its features, benefits, and how it stands out in the market. This will help you demonstrate your enthusiasm and ability to guide customers through onboarding effectively.
✨Showcase Your Training Skills
Since you'll be delivering training sessions, prepare to discuss your experience in this area. Bring examples of past training sessions you've conducted, focusing on how you engaged participants and ensured they grasped the material. This will highlight your capability to deliver clear and engaging training.
✨Demonstrate Project Management Prowess
Be ready to talk about your project management experience, especially in managing multiple onboarding projects simultaneously. Share specific examples of how you've kept projects on track, identified risks, and coordinated with different teams to ensure successful outcomes.
✨Emphasise Customer Success Mindset
This role is all about ensuring customer success from day one. Prepare to discuss how you've helped previous clients achieve their goals and how you plan to do the same in this position. Highlight your problem-solving skills and your passion for building exceptional onboarding experiences.